Misleading
On the recommendation of acquaintances in December 2022 I bought a VPS in the UK. The price is $4 for the simplest VPS.
Pros:
- Price
- Easy control panel
Cons:
- Unable to disable ipv6.
- VPS speed up to 200Mbps, at any time. Although the site claims 1Gbps.
- The site says no traffic limits, in fact - limited to 2Tb / month
- Tech. support through tickets does not respond. Only through the application on the site. Well, the competence of support leaves much to be desired, especially if you have no experience with the VPS, they will definitely not help you.
- I couldn't pay by MasterCard online and had to pay by PayPal.
After a month, I decided that I need to try other countries, if I am so unlucky with the speed. I bought 2 more VPS. And what was my surprise that in other countries exactly the same situation both in terms of speed and amount of data transfer per month. And they raised the prices - now VPS costs $ 5.
In general I do not recommend because of the fact that they misinform from the beginning. If they had written the truth on the website, there would have been fewer questions.
Reply from Onevps
Dear Nik,
We're sorry to hear that your experience with our VPS service did not meet your expectations. We appreciate your feedback, as it helps us to identify areas where we can improve our service.
Regarding your concerns, we would like to address each one individually. We apologize for any confusion around disabling ipv6. If you open a ticket with our customer support we can help you disable it.
In regards to VPS speed and data transfer limits, we want to clarify that we have a fair usage policy that limits usage to 150 to 200 up to 1000. We apologize for any miscommunication or inconvenience caused.
We are sorry to hear that you had difficulty with our technical support. We offer support through multiple channels, including tickets and live chat, and we strive to respond to all requests promptly and efficiently. We will investigate why you did not receive the support you needed and work to improve our response times and support quality.
Finally, we apologize for the inconvenience you experienced when attempting to pay with a MasterCard. We are currently reviewing our payment options to offer more flexibility to our customers.
We hope that you will consider giving us another chance to meet your VPS needs in the future.
Thank you,
The Onevps customer support team