Arrived on time, well packaged but without excess paper/cardboard and no plastic! Products are great too, have ordered several times. I did accidentally order 2 or a couple of things, but can easily... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website is easy to use and the ordering is simple. Each time I order the parcel is delivered promptly and always exactly as I had been expecting. The goods have always been packed expertly and the... See more
Company replied
One World online shop is a joy. It provides a wide range of eclectic unique fair trade products that you would struggle to find anywhere else. Excellent value for money and efficient delivery. This i... See more
Company replied
One World shop is a box of delights - a diverse range of beautiful, useful and different products, all doing good for the planet and people. I ordered lots of things for our fairtrade stall and peop... See more
Company replied
Company details
Written by the company
We Are Social Enterprise selling fairly traded, and sustainable products from around the world. Caring for people and planet
Contact info
St John's Church, Princes Street, EH2 4BJ, Edinburgh, United Kingdom
- 0131 229 4541
- info@oneworldshop.co.uk
- oneworldshop.co.uk
4.9
Excellent
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A great selection of fairtrade goods…
A great selection of fairtrade goods and gifts. Love the bamboo socks! Friendly and helpful staff. Great service. Would definitely recommend.
November 16, 2020
Unprompted review
Reply from One World Shop
Thanks for your recommendation Belinda! - Lorna
Excellent selection and great service
Excellent selection and great service - recommended
November 16, 2020
Unprompted review
Reply from One World Shop
Thanks for posting a review! - Lorna
A treasure trove of ethical gifts and…
A treasure trove of ethical gifts and staples. Need a present for a foodie they have an amazing choice. Or if you want jewellery or the best socks ever. And you can be assured that everything has been sourced to meet the highest ethical standards!
November 12, 2020
Unprompted review
Reply from One World Shop
Thanks for leaving a fab review, Sarah. - Lorna
Beautiful bamboo socks…
Beautiful bamboo socks arrived very quickly in sustainable packaging. Great product, fabulous service. Thank you!
November 2, 2020
Unprompted review
Reply from One World Shop
Thanks for posting a lovely review Jennie. - Lorna
Very good service
Very good service. The package arrived on time, was carefully packed and the soaps are lovely. I would definitely buy from One World Shop again.
October 21, 2020
Unprompted review
Reply from One World Shop
The soaps are one of our best selling products, I love them too. Thanks for leaving a brilliant review. - Lorna
Extremely prompt service
Extremely prompt service - lovely soap bars beautifully and sustainably packaged in paper bags and cardboard box. A pleasure to deal with.
October 19, 2020
Unprompted review
Reply from One World Shop
Thanks for posting a lovely review Catherine, I'm happy you appreciate our efforts!
First visit
Bought a lovely little book called "An ABC of equality" for my son's third birthday present. It came in record time, well packaged. I look forward to supporting this lovely business again x
October 16, 2020
Unprompted review
Reply from One World Shop
Thanks Roisin, it's a brilliant book. I hope he learns a lot from it!
- Lorna
Friendly staff
Friendly staff, great service, beautiful and unique ethically traded crafts and foods.
October 11, 2020
Unprompted review
Reply from One World Shop
Thanks Ana, that's very kind of you! - L
Thank you!
Whenever I go to Edinburgh for a weekend, I always make a point of going here, browsing and shopping in this beautiful shop.
On my last visit, I asked for an item in a certain colour, which they actually didn't have in the shop at that time, but the staff went out of their way to help, order it in specially and (long after I had thought a friend had gone in to collect the item, but hadn't), the staff very kindly went out of their way again, to phone me and arranged for it to be delivered - thank you! Appreciated.
Great shop, fairtrade and kind staff....
Catriona (from Inverness)
April 6, 2020
Unprompted review
Reply from One World Shop
Thanks for your lovely review, Catriona. Hope you can pop back into the shop soon.
- Lorna
Beautiful essential products
Beautiful products. No trouble finding and ordering what I was looking for. Have become a repeat customer and goods have always been very promptly delivered...no mean feat in a global pandemic! We all need soap - so let's have the good stuff! Glad to be able to get it (and send it on to others).
March 30, 2020
Unprompted review
Reply from One World Shop
Thanks for taking the time to leave us a great review Tara.
- Lorna
Some trouble ordering item on-line
Some trouble ordering item on-line. Not an easy website to use. Also I did not receive an email confirming despatch with tracking number so I was unable to track package. I still don't know if the package (a birthday present for someone) was delivered on time.
November 7, 2018
Unprompted review
Reply from One World Shop
Sorry you had issues with our website and tracking. We aren't always able to provide a tracking code but if it's a requirement let us know next time and we will upgrade your order so that we can track it.
Thanks for taking the time to post a review!
- Lorna
Incense sticks.
Excellent communication,rapid delivery.Highly recommended.
November 6, 2018
Unprompted review
Reply from One World Shop
Thanks John!
Turned up on time and well packed
Turned up on time and well packed. Minimal packaging used. Very well made product and just what I needed.
August 10, 2018
Unprompted review
Reply from One World Shop
Thanks for posting a review Tony! Appreciated
- Lorna
Excellent service
Easy ordering. Very reasonable delivery charge. Arrived when they said it would
July 28, 2018
Unprompted review
Reply from One World Shop
Thanks Valerie, we try to keep it fair for everyone - not just the producers!
- Lorna
Always have orders ready
Always have orders ready . No errors . Good range of goods . Not so keen on parking for order collection
July 5, 2018
Unprompted review
Reply from One World Shop
Very late reply, but thanks for posting a review Pamela! Unfortunately we don't have much control over the parking situation but there's at least a loading bay outside the shop. - Lorna
Bought four pairs of socks
Bought four pairs of socks. They arrived very promptly and are just what I wanted. I would have preferred a bit more choice though. I do not wear pink socks or socks with animals on or "pretty, pretty" socks so there was not much choice for me. However the quality of the socks is excellent.
June 17, 2018
Unprompted review
Too much packaging
I am very pleased with the item I bought and the speed with which it was delivered - very efficient. However, the 34cm x 221cm packaging for a very small item was wasteful of resources... and your money - though I accept that sometimes smaller packing envelopes may be out of stock.
June 11, 2018
Unprompted review
Reply from One World Shop
Thanks for leaving a review, Janine. We prefer to use recyclable packaging, so I wouldn't think of it as being wasteful of resources not having in many sizes of envelopes. I hope you'll reuse it too :)
I'm really happy you're pleased with the item - our producers will appreciate the effort you've made to choose a fair trade product.
Cheers - Lorna
Generally good, could do better environmentally
Arrived in good time, was as described/pictured. They use what appears to be plastic packaging (bubble wrap and tape) though, which is not sustainable.
February 28, 2018
Unprompted review
Reply from One World Shop
Thanks for your review Rosie! We reuse as much of our packaging and generally only buy new packaging that is recyclable where possible although find that unfortunately, bubblewrap is an item we need to purchase to make sure our products don't get damaged.
This is something we're working on so I'm glad to hear that it is something our customers want more of from us.
- Lorna
Reply from One World Shop
Thanks Jane!
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