OnlineAuto.com.au Reviews 

445
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I wish I could give them a negative rating. I wouldn't recommend them to anyone. If you have strong negotiation skills, it's better to do your research and find a good deal—personally, I secured a muc... See more

Rated 5 out of 5 stars

Tucson Elite 2.0 AWD plus extras David Cates fron Georgie thanks for the prompt service and Michael Flanagan from Hopper Motor Group (Werribee Hyundai) being most helpful. The whole process... See more

Rated 3 out of 5 stars

Very slow to respond to your initial query, I've been waiting over a week or two now and achieved nothing, haven't received a quote or anything. Each time I've rung back all the sales consultants... See more

Rated 4 out of 5 stars

I was very pleased with Georgie. My consultant was Dave Cates who kept me updated with the progress of negotiations with dealers. He always connected with me when I had a query and his manner & intere... See more

Company details

Written by the company

OnlineAuto.com.au has over 20 years of experience providing customers with a simple and stress-free process when it comes to purchasing a car. Our car buying specialists compare prices from dealers across Australia, negotiate the best deals, and even organise vehicle delivery to your door.


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3.4

Average

TrustScore 3.5 out of 5

445 reviews

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3.4

All reviews

(445)

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Rated 5 out of 5 stars

THANKS GEORGIE

Wanted to extend my thanks to Ben and James at Georgie.com.au who made the whole transaction of selling my vehicle a breeze! Received a fantastic price for my vehicle, far above the trade in price. The whole process and service along the way was faultless. Could not recommend them and the company highly enough! THANK YOU!

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

I would recommend Georgie to all new…

I would recommend Georgie to all new car buyers, first timers or even very experienced . They do what they say, shop around for the client to find the lowest price . It saves time and the hassle of dealing with the sharks.
David was very professional and quick to get me the best possible deal at the time. I'm happy to use David and Georgie again for my next new car.

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

James was efficient and professional

James was efficient and professional, and I would recommend him and Georgie when purchasing your new car. He sources the best deal and best price for the car you want. The only time your having to speak with the car dealer is to organise your registration and delivery...too easy.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

Easiest way to buy a car!

Knowing what features I preferred for my new car made the process reasonably quick for Georgie to obtain quotes. From there, had a week to wait for car to arrive from interstate, pay for car, organise insurance etc. Car delivered to my home a couple of days after that. Easy!

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

No problem Santa Fe

This was my 2nd use of the Auto Expert service.I dislike the whole experience of negotiating with car salesmen(probably not good at it either).So why not hire a professional to do it for you.Jack kept us well informed during the process & achieved a saving of 12%+($7300).Also took care of the hassle of the trade in.Delivery and change over both went without a problem.Thank you Jack for your efforts & John for the contact with Georgie.

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

I recently used Georgie to find the best deal on a new car and found their service excellent. Andrew Marriott was always a pleasure to deal with and I recommend them highly.

June 10, 2020
Unprompted review
Rated 4 out of 5 stars

Incredibly helpful

I got some quotes from Taryn at Georgie.com.au, she was incredibly helpful and very friendly to deal with.

They are able to get a decent discount to save you a lot of running around and negotiating, if you want to avoid that sort of thing.

Their dealer network does have limitations so if they can't find the exact car you want, you can probably find it yourself if you ring around.

June 5, 2020
Unprompted review
Rated 1 out of 5 stars

Don't BELIEVE the HYPE

Submitted an enquiry through John Cadogan's Auto Expert (DON'T BELIEVE THE HYPE) website over a week ago. Got the usual automated email response from Georgie to say a consultant will call within 48hrs. Still haven't received a call. Read a few reviews made around this time last year where 2019 EOFYS were on & one review said that they understood it was a busy time of the year & would've appreciated a courtesy call as oposed to no call at all. It's clear that Georgie does not have any idea of customer service otherwise they would've learnt from the feedback on these bad reviews. It doesn't matter how many excellent reviews you have. It only takes a few number of bad reviews to deter people from using your service or lack there of. In saying that, I got a great deal of getting almost $9K off the list price on my vehicle from my local dealer.

May 31, 2020
Unprompted review
Rated 5 out of 5 stars

Mazda CX5 Purchase

Great dealing with Georgie. This is the second car we have purchased through Georgie. Highly recommended and a painless easy way to buy a car without any of the dealership overbearng tactics.

May 26, 2020
Rated 5 out of 5 stars

Easier with Georgie

Georgie made the whole car buying process easier by negotiating MY price with a range of dealers. They even made sure I received a new-build vehicle instead of yard stock. Highly recommended.

May 3, 2020
Rated 5 out of 5 stars

I was in the market for a new car and James from Georgie found me an amazing deal.

I was in the market for a new car and watched a number of John Cadogan’s reviews to gain an unbiased view on the small SUV market.
As a result I test drove several vehicles and talked prices at the dealerships. I then contacted Georgie and spoke with James Zagaras who has been so helpful in getting me a deal that was about $2K cheaper than the best deal I could negotiate myself. I’ve had to wait quite a while and I found the assistance and advice James provided me was fantastic. I found the whole process seamless, completely online and it was a happy day (in the midst of virus chaos) to have my new car delivered to my door and my trade in driven away. Thanks so much for your help James!

April 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Excellent Service - never speaking to a dealer again! Clear, simple and managed through a difficult time seamlessly. No hidden costs, no tricks and great recommendations.

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

James is amazing

James is amazing. His listening skills and customer service is excellent. He solved any issues that we had with the dealer and took the stress out of the situation. I will definitely be referring my friends and family on to James in the future.

April 16, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and understanding

I was contacted promptly by Rajeen who took the time to understand what I was looking for and helped me clarify my selection. Within two days a good deal was arranged with additional accessories included. I would never have been able to get the same price without Georgie and Rajeen specifically. Thanks for all the assistance.

April 14, 2020
Unprompted review
Rated 4 out of 5 stars

I would use them again

I would use them again.

They were able to source the car I wanted a bit over $2000 cheaper than what my local dealer had quoted me.

Only slight negative was, they had advised they would send me an email with contact details of the dealer who was going to be delivering the car. I did not receive an email from them but it later worked out because the dealer contacted me directly.

April 5, 2020
Rated 1 out of 5 stars

No contact

Sent a request to purchase a Pajero Sport on John Cadogan’s web site.Got the usual auto acknowledgement and said a representative would ring me back.
Unfortunately no one contacted me and after a week I ended up going to my local Mitsubishi dealer amid the covid 19 restrictions and manage to negotiate a large discount. That was 3 weeks ago since my first contact with Georgie, and still no contact.

April 2, 2020
Unprompted review
OnlineAuto.com.au logo

Reply from OnlineAuto.com.au

Hi Kevin

Thanks for reaching out and we're sorry you didn't hear from us. It looks we received an "opt out" from further communication on the 21st March, hence why we didn't call. Good to hear that you managed to negotiate a large discount. We would have loved to have helped out and we hope you're enjoying the Pajero.

The Georgie Team

Rated 5 out of 5 stars

New Cerato Sport+

No problems here. Jack was easy to deal with and got a great deal given Kia's current discounting. Saved nearly $2k on the car plus an extra $1k on trade compared to what I could get from the dealer. Once deal was finalised, had car in less than 2 weeks. Would highly recommend to anyone looking to buy new.

April 2, 2020

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