Have switched to online-clinic due to my previous providers not meeting their promises and higher prices. Online-clinic delivered with a set date and time .My medicine arrived with the ice pack still... See more
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Contact info
106 Lower Addiscombe Road, CR0 6AD, Croydon, United Kingdom
- 020 3322 2225
- enquiry@onlineclinic.co.uk
- onlineclinic.co.uk
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Brilliant service. Really thorough with your questions…
Really thorough with your questions were I could explain more, next day delivery. Couldn’t rate you more
Quick and easy to order
Fast & efficient
This was a great experience dealing…
This was a great experience dealing with the Online Clinic. The website was easy to navigate and ordering my medication which was Mounjaro was a trouble free process. I am glad they do free delivery although my medication did not come with swabs which is not a problem as Boots or other chemist will sell these. I could choose a date when I am available to receive it which is pricelss unlike MedExpress and it arrived in perfect condition first time again unlike MedExpress. I would recommend Online Clinic for hassle free ordering, delivery and definitely value for money. Thank you
Excellent service
No hidden charges!
You offered similar prices to competitors. However, you did not hide the cost of delivery as it was included in price. I commend you for your honesty and delivery. Excellent service.
Great service
Packaging was thrash
The packaging was not good . The medication was already soaked with the ice by the time I received it.
Work on the packaging
Dont just put it directly.
Bolt services are good. They will wrap the medication very well before putting in the ice pack
Rearranging delivery date and double charged
Tried to have subscription delivered early as I was going away on holiday. Despite arranging this weeks in advance, they waited until the day before the updated delivery to put the order on hold because *they* double charged me and then thought it was a new prescription. Did address the issue until after the weekend, by which time it was too late. Order arrived and was collected from post office, at room temperature.
Excellent customer service
Excellent customer service. Easy to re-order and deliver exactly when they say they will. The aftercare and tips and advice are brilliant as well.
Great sevice
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