onlineclinic.co.uk Reviews 

6,304
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,062 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and easy ordering process, highlighting swift service and excellent communication. Many appreciate fast and reliable delivery, often noting on-time arrival, sometimes next day, with well-packaged items, contributing to a positive overall user experience. However, some customers noted concerns regarding product integrity upon delivery, with several experiencing melted ice packs or warm products, raising questions about proper storage. A few also mentioned packages left in direct sunlight or at incorrect addresses, and some reported receiving orders with missing components like needles or syringe heads.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery,... See more

Service

People report positive experiences with service, often highlighting its professionalism, helpfulness, and... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers expressing satisfaction... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering system and prompt... See more

User experience

Customers had positive experiences with the user experience, often highlighting the straightforward and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have switched to online-clinic due to my previous providers not meeting their promises and higher prices. Online-clinic delivered with a set date and time .My medicine arrived with the ice pack still... See more

Rated 5 out of 5 stars

Have not yet started Mounjaro as have to wait 7 days after stopping Orlistat. I agree with the doctor who reviewed my questionnaire that should be able to get this on NHS, but my complex conditions do... See more

Rated 5 out of 5 stars

First day, very nervous but instructions are clear and precise. Suggest you get a small box and get together cotton wool(if you spot blood, micropore, antiseptic wipes and small scissors (to cut tap... See more

Rated 5 out of 5 stars

Excellent service, delivery within 2 days, emails get answered quickly great company to be with. I rang once with a query and was sorted in minutes so also very helpful doing a great job OLC 👏


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4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,304)

3,019 reviews in the last 12 months

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Rated 5 out of 5 stars

Till now

Till now, is everything good!
The delivery was accurate and the medication is like they said, didn't have time to see any changes but is ok.

July 16, 2026
Rated 1 out of 5 stars

Do not purchase from this company 😒!!

I ordered munjaro from this company, then requested to cancel my subscription as I couldn't afford the next pen. They ignored my request and sent another pen, sending me overdrawn in my bank. Now they're saying they emailed me about the cancellation, got no response from me so continued to send another pen after I'd asked to cancel. They've admitted they've received my request to cancel but now they're saying its my fault as I never responded to emails they sent regarding it, if I'd seen any emails I would have responded, at the end of the day, I asked to cancel. Now I'm getting charges from my bank, because of this!!

June 19, 2026
Rated 1 out of 5 stars

Poor delivery

The delivery man that was supposed to deliver my package not only delivered it to the wrong door but also did not send any sort of message/email to let me know when it was delivered. My package was delivered at 17:15 and by the time my neighbour brought it to me at 19:16 the ice pack was melted! Thankfully my neighbour was kind enough to bring it to my house, he delivered it to 106 instead of 88! Royal Mail cannot be trusted.

July 11, 2026

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