Online Flower Shop Reviews 

1,269
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Zero response to attempts at communicating via What’s app, email or phone call. Ordered Valentine flowers, with chocolate hearts , they delivered completely different chocolates with nuts, without f... See more

Rated 5 out of 5 stars

Can't fault this company. Made an order from UK for friends in Dubai. Delivered at the time/day requested and a very good price for the quality of flowers delivered. Only thing I was a bit confused ab... See more

Rated 5 out of 5 stars

Excellent communcation back and forth. Online Flower Shop took the initiative to contact me and problem solve an issue with an out of stock item I ordered for Mother's Day. They provided a s... See more

Rated 5 out of 5 stars

Onlineflowershop is the first place I go to whenever I need to send gifts. They are always on time and all their products match exactly as the picture, great quality. If there is any clarification... See more

Company details

  1. Flower Market
  2. Bakery
  3. Gift Shop
  4. Wedding Service

Information provided by various external sources

Best Flower Shop with quality flowers arrangement and fresh cakes, based in Dubai and deliver same-day in Dubai, Sharjah, Ajman and Abu Dhabi. We have Fast and Professional florists team with express delivery service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(1,269)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

The service was fantastic!
The delivery was spot on!
The flowers truly reflected the picture on the website and were high quality.

April 24, 2024
Rated 5 out of 5 stars

Amazing products and amazing staff!!

I saw reviews about how the staff treat every customer like they are special which is why I chose this shop and the reviews couldn’t be more true!! The staff are amazing to deal with, there were delays from the weather but they kept me updated along the way and the flowers were UNREAL! They looked amazing. 11/10. Amazing place.

April 19, 2024
Rated 4 out of 5 stars

Delivery time was a bit off

Communicated to me a different delivery time. Did not communicate that it's going to be late which caused some inconvenience to the recepient that kept waiting until arrival of gift.

April 8, 2024
Rated 2 out of 5 stars

I order flowers for womans days and i…

I order flowers for womans days and i understand is a busy day but the person who was taking my order on WhatsApp told me that the delivery will be between 12 to 6, ask if is possible to make it at 2pm and they say they will try, the next days i send a message at 1:40 pm asking about the status of the flower and they told me they are on the way, after almost 4 hours i ask again i got no response, try to call and no responde, i got an answer with a phone number of Shibli Freelance and when i call to ask where are the flower he told me they on the way, when i ask him how long will take he just hung up the call, i speend more that 3 hours trying to contact any of you and nobady was able to give and answer, i understand it was a busy day but at least provide proper information about the status de delivery or at least picking up the phone, its was very unprofessional. the flowers arrived at 7:38pm

March 8, 2024
Rated 1 out of 5 stars

Disaster

Disaster
I paid for delivery 3 to 6 pm and we received when the surprise and everything was most than over at 11.05
I will never order again from them, the customer service is even worst
They can only say sorry without to look for a solution
650 aed throw it in the garbage for nothing
Never again

March 8, 2024
Rated 1 out of 5 stars

I am giving one star because I don’t have an option to give negative star ( like -5! Atrocious / Disaster/ Unprofessional

I have been gifting my wife regularly on multiple occasions and this time I made the mistake of ordering from these guys. They were supposed to deliver between 9-6. After 6 I started to call and follow up. They attended the call 2 times. The reason of delay, because it’s women’s day and so too many orders and quite sure all delayed. Of course it’s women’s day that’s why I ordered it , otherwise why would people buy lowers ?Then I called them 12 times and nobody picked up. I had to leave home so I wanted to cancel and ask for a refund. I then sent an email stating the same. Finally at 9:30 the driver called and we were out of our home in a friend’s house which is on the same street a few houses away and he brought it there. If I were in a far away place I wonder what he would have done ? Place it outside the Villa ?? Anyways, terrible service , spoilt the day for my wife and me , so never going to order from them again. I don’t care if they improve or not, as far as I am concerned they should close the business and find something else to do that doesn’t require them to be on schedule !!

March 8, 2024

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