Zero response to attempts at communicating via What’s app, email or phone call. Ordered Valentine flowers, with chocolate hearts , they delivered completely different chocolates with nuts, without f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can't fault this company. Made an order from UK for friends in Dubai. Delivered at the time/day requested and a very good price for the quality of flowers delivered. Only thing I was a bit confused ab... See more
Excellent communcation back and forth. Online Flower Shop took the initiative to contact me and problem solve an issue with an out of stock item I ordered for Mother's Day. They provided a s... See more
Onlineflowershop is the first place I go to whenever I need to send gifts. They are always on time and all their products match exactly as the picture, great quality. If there is any clarification... See more
Company details
Information provided by various external sources
Best Flower Shop with quality flowers arrangement and fresh cakes, based in Dubai and deliver same-day in Dubai, Sharjah, Ajman and Abu Dhabi. We have Fast and Professional florists team with express delivery service.
Contact info
International City Spain Cluster T2, Office 05, Dubai, U.A.E.
- 00971-42406632
- onlineflowershop.ae@gmail.com
- onlineflowershop.ae
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service
The service was fantastic!
The delivery was spot on!
The flowers truly reflected the picture on the website and were high quality.
Exceptional services
Exceptional services, as usual, this is my 7th order with flowerstore
Amazing experience 👑🖤💎
The cupcakes do not match the picture
Amazing products and amazing staff!!
I saw reviews about how the staff treat every customer like they are special which is why I chose this shop and the reviews couldn’t be more true!! The staff are amazing to deal with, there were delays from the weather but they kept me updated along the way and the flowers were UNREAL! They looked amazing. 11/10. Amazing place.
Excellent service!
Excellent service from the team! Very professional, and on time. Everything was well planned and executed. Keep up the good work!
Beautiful flowers fast and and…
Beautiful flowers fast and and efficient delivery easily contactable Would definitely use the Online Flower Shop again
Delivery time was a bit off
Communicated to me a different delivery time. Did not communicate that it's going to be late which caused some inconvenience to the recepient that kept waiting until arrival of gift.
Costumer is always special to them
Very very much appreciated, even its holiday, still they are doing greet, they delivered my order. For them costumer is very special.
Easy to order online .
Easy to order online ..
helps me send lovely flowers to family in Dubai from uk.
Thank you
Service.responsiveness and speed
I order flowers for womans days and i…
I order flowers for womans days and i understand is a busy day but the person who was taking my order on WhatsApp told me that the delivery will be between 12 to 6, ask if is possible to make it at 2pm and they say they will try, the next days i send a message at 1:40 pm asking about the status of the flower and they told me they are on the way, after almost 4 hours i ask again i got no response, try to call and no responde, i got an answer with a phone number of Shibli Freelance and when i call to ask where are the flower he told me they on the way, when i ask him how long will take he just hung up the call, i speend more that 3 hours trying to contact any of you and nobady was able to give and answer, i understand it was a busy day but at least provide proper information about the status de delivery or at least picking up the phone, its was very unprofessional. the flowers arrived at 7:38pm
The order was not delivered
The order was not delivered on the day it was supposed to be delivered.
Instead they delivered it next day and nobody even bothered to inform the reason, till I had to call myself to check
delivered despite bad weather…
delivered despite bad weather circumstances in the UAE.
The wife loved the flowers!
Thank you
Disaster
Disaster
I paid for delivery 3 to 6 pm and we received when the surprise and everything was most than over at 11.05
I will never order again from them, the customer service is even worst
They can only say sorry without to look for a solution
650 aed throw it in the garbage for nothing
Never again
I am giving one star because I don’t have an option to give negative star ( like -5! Atrocious / Disaster/ Unprofessional
I have been gifting my wife regularly on multiple occasions and this time I made the mistake of ordering from these guys. They were supposed to deliver between 9-6. After 6 I started to call and follow up. They attended the call 2 times. The reason of delay, because it’s women’s day and so too many orders and quite sure all delayed. Of course it’s women’s day that’s why I ordered it , otherwise why would people buy lowers ?Then I called them 12 times and nobody picked up. I had to leave home so I wanted to cancel and ask for a refund. I then sent an email stating the same. Finally at 9:30 the driver called and we were out of our home in a friend’s house which is on the same street a few houses away and he brought it there. If I were in a far away place I wonder what he would have done ? Place it outside the Villa ?? Anyways, terrible service , spoilt the day for my wife and me , so never going to order from them again. I don’t care if they improve or not, as far as I am concerned they should close the business and find something else to do that doesn’t require them to be on schedule !!
Everything was perfect
Everything was perfect! Flowers and chocolates were as pictured in the order and delivered exactly in the time slot picked! Would definitely use them again!
Delivered on time
Delivered on time, and an excellent bouquet of flowers, excellent service, thank you so much 🌹
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








