Placed an order with this company via this B & Q. Looked at doing a return and emailed the company 3 times with no response. 3 weeks later now having to deal with B & Q directly to do refund. Do not... See more
Online Household
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See what reviewers are saying
Great none touch dispenser which releases appropriate amount of handwash,unlike the cheaper makes, which dispenses way too much. It also seems well made so hopefully will last more than a few sho... See more
Company replied
Looking for a particular product that my online supermarket stopped selling. Genuinely surprised at big selection. All the colours in all the sizes so to speak. Prompt shipping carefully packe... See more
Company replied
🗣Extremely Well Impressed With "ONLINE HOUSEHOLD" And Their Website/How Easy It Is To Place An Order For What You Want, And Their Fast Dispatch-Delivery!! This Is My 2nd Time Ordering From Them, And... See more
Company replied
Company details
- Supermarket
- Cleaning Products Supplier
- Health and Beauty Shop
- Online Marketplace
- Toiletries Store
- Warehouse store
Written by the company
We offer a huge selection of household essentials that can be delivered right to your door. Our products are all tested and approved by our team, so you know they work! From air fresheners to laundry supplies, we have something for everyone. Whether you`re just looking for some new scents or want to keep your home tidy with cleaning products, our site is the place for you. We also carry food and beverage items that will make your kitchen feel like home! We stock the most popular brands on the market including The Pink Stuff, Stardrops, Glade, Air Wick, Lenor, Surf, Comfort, Febreze, Ambi Pur, Airpure, Zoflora, Neutradol, Scrub Daddy, Minky, Fabulosa, 1001, Dr. Beckmann, Dove, Elbow Grease, 3M, Crucials, Flash, Ariel, Astonish and more.
Contact info
Haslam House, 105 Chorley Old Road, BL1 3AS, Bolton, United Kingdom
- 01204 653777
- info@onlinehousehold.co.uk
- onlinehousehold.co.uk
Never received my order.
June 26, 2022
Reply from Online Household
Hi Jill,
We truly apologise for this incident.
Here at Online Household, our goal is to provide satisfaction to our customers and this incident regarding your parcel is unacceptable.
As per Amazon, they have damaged the parcel during transit hence they couldn't deliver the goods. The parcel left our warehouse in perfect condition. This is something that we have no control over especially for "damages that occurred during transit".
We have provided a full refund and one of our representative is currently handling this matter.
Again, we sincerely apologise for this event.
Thank you for shopping with us.
Regards,
Online Household
The best online shopping I've ever…
The best online shopping I've ever experienced. Excellent service. Thank you
June 25, 2022
Reply from Online Household
Hi Collette,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Reply from Online Household
Hi Toby,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Reply from Online Household
Hi Carol,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Excellent service and super fast…
Excellent service and super fast delivery well packaged will order from them again thankyou
June 23, 2022
Unprompted review
Reply from Online Household
Hi Keith,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Good prices and fast delivery
June 20, 2022
Reply from Online Household
Hi Piotr,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Brilliant customer service
Brilliant customer service. Had an issue with an item not working, they refunded straight away. Excellent service 5*
June 18, 2022
Reply from Online Household
Hi Frances,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Highly recommend
Such a good variety of products and brilliant prices. Great communication too.
June 18, 2022
Reply from Online Household
Hi Keisha,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Brilliant products
June 18, 2022
Reply from Online Household
Hi Brianna,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Fast delivery, great selection, fantastic prices
Fast delivery, great selection, fantastic prices! I highly recommend this shop. I'll be buying again next week!
June 16, 2022
Unprompted review
Reply from Online Household
Hi Monique,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Satisfied
I'm really satisfied with the service I received. Wouldn't hesitate to order again
June 15, 2022
Reply from Online Household
Hi Barbara,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Well Surprised
I recently placed a relatively small order with 'Online Household' and was surprised at the efficient and excellent service I received. I was informed of delivery throughout and received the package within just a few days. I took a chance because I had not heard of this company before but the item was very competitive cost wise .. I can fully recommend them and will certainly look at them first before I order anything in the future .
June 14, 2022
Unprompted review
Reply from Online Household
Hi Nick,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
good value for money great service will…
good value for money great service will shop again many thanls to you
June 14, 2022
Reply from Online Household
Hi Keith,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
First time great choice.
This was my first time using Online Household and I am very happy with the service I received from this supplier.
Goods arrived on time in good condition.
I will recomend to friends and use this supplier again.
June 14, 2022
Reply from Online Household
Hi Prisca,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Love this company
Love this company. I've ordered loads of times wouldn't go anywhere else and the customer service is fantastic as well can't go wrong.
June 13, 2022
Reply from Online Household
Hi Chelsea,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Excellent service
June 13, 2022
Reply from Online Household
Hi Ayesha,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Fantastic service speedy delivery and…
Fantastic service speedy delivery and good prices have a look you will be pleasantly surprised
June 13, 2022
Reply from Online Household
Hi Eunice,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Received my item on time and would…
Received my item on time and would definitely order from them again
June 10, 2022
Unprompted review
Reply from Online Household
Hi Frances,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
Made a purchas they sent the wrong…
I made a purchas but they sent the wrong item. I emailed them and they did respond but that was it. No appolergies or how to resolve the issue. Now they are ignoring me. I would still recommend there products though they are excellent as I have ordered from them before. The delivery is very fast at a great price. My issue is probably just a one of I would still recommend.
June 7, 2022
Reply from Online Household
Hi Paul,
We truly apologise for this incident.
Here at Online Household, our goal is to provide satisfaction to our customers and this incident regarding your parcel is unacceptable.
We are trying to make everything automated here at Online Household to prevent or minimise mistakes. Unfortunately, there was a slight error which resulted in sending out the wrong item. We have corrected this already and have sent you an email with the new tracking details for the replacement.
Again, we sincerely apologise for this event.
Thank you for shopping with us.
Regards,
Online Household
Reply from Online Household
Hi Julie,
We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!
Thank you for shopping with us!
Regards,
Online Household
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