Very efficient service and delivery. Items were well packaged and no breakages. Good value for money. I am waiting on a few lights and have messaged Eoghan. He is excellent to get back to customers, a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I emailed this company with a couple of questions relating to style and shipping and received a very quick and helpful response. This helped me to make a decision to place an order for 4 outdoor Itali... See more
Company replied
Absolutely brilliant Customer Service 5*. I was looking for a spare of an item that was out of stock so I made contact via online chat. Orlagh could not have been more helpful. She found a replace... See more
Company replied
I ordered the six pack deal and paid express delivery. I was contacted quickly and offered the twelve pack at a knock down price to replace my order. Express delivery charge was reimbursed to my acc... See more
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Company details
Written by the company
The Online Lighting Shop is one for the largest online sellers of lighting in Ireland. We provide both interior and exterior lighting ranging from traditional lights to contemporary lighting, weather you are looking for a particular style of lighting to set the tone of your room we can help you find the right light to suit your unique style. Our dedicated website offers a wide range of lighting at affordable prices, we pride ourselves on providing a great quality service and only dealing with quality lighting products. We do not have a showroom and are an online seller only.
Contact info
Business Centre, Dublin, Ireland
- 015240541
- info@onlinelightingshop.com
- onlinelightingshop.com
4.8
Excellent
748 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer serves
Excellent customer serves, replied to my email inquiries within minutes. Had a product in stock that I couldn’t get anywhere else without having to wait weeks till it will be shipped. Very efficient dispatch and delivery.
October 14, 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Marina, we appreciate your feedback & will pass this onto the team to keep up the good work
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
The Shop For Lighting
Excellent service, prompt delivery and a pleasure to deal with even when I had to return a damaged item.
November 8, 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work. I am sorry that the light was damaged, this was sent directed from the supplier's warehouse. But thankfully all got resolved & we are delighted to hear your happy with the light.
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Customer service was great but…
Customer service was great but unfortunately the lamps I had ordered took months to arrive from manufacturers!! 3x touch lamps are lovely now they are eventually with me
October 20, 2022
Reply from Online Lighting Shop
Hi Jean, Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work. I am sorry that they did take so long to deliver but we are delighted to hear your happy with them
Great value.
Ordered 2 dar lighting nell table lamps and received them within a week
Very well packed and as always DPD we’re excellent.
November 4, 2022
Reply from Online Lighting Shop
Hi Patricia, thank you for taking the time to leave us such a positive review, we appreciate your feedback
Good service and the price is right
October 6, 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Michael
No issues, very happy!
Lights arrived packaged very well and protected from damage. Lights are beautiful, good quality. Customer service was good also and they kept me informed along the way.
October 28, 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Paul, we appreciate your feedback
Reply from Online Lighting Shop
Hi Roisin, Thank-you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
They beat the price
They beat the price
They source good brands and product range
But the delivery took longer than expected... (still within the time lead described in the delivery page though)
I will keep coming back.
October 9, 2022
Reply from Online Lighting Shop
Thanks so much for your review & your continued support to us. We do our absolute best to get orders despatched as soon as we can & try to deliver the lights within 10 working days timeframe.
Excellent range of lights and great…
Excellent range of lights and great service too. Will definitely shop here again
October 27, 2022
Reply from Online Lighting Shop
Thanks so much for your review Helen & your continued support to us
Immediate shipment and great price.
October 18, 2022
Reply from Online Lighting Shop
Thank-you Sue for taking the time to leave us such a positive review, we appreciate your feedback
Great place to shop
Fast communication, flexible or order changes and fast on shipping! Super!
September 23, 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Reply from Online Lighting Shop
Thank-you Terry for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
Customer service as it should be
Found this company whilst searching for some outdoor lights. They had great prices and decent delivery so decided to buy. I had a small issue with the delivery not bringing all the items but it was a DPD issue. I jumped on the online chat and the shop were super helpful and did everything they could to locate the items. When the lights looked to be lost they decided to send a new set of lights and contact DPD to get the old ones back, making my life so much easier. My items arrived less than 24 hours later. Customer service at its finest. Would definitely use them again.
September 27, 2022
Unprompted review
Reply from Online Lighting Shop
Hi Tom, Thanks so much for your review & your understanding with this whole situation. We apologise for the delay in your order. If any hiccups occur regarding delivery, we try to do our absolute best to get it resolved as soon as we can. We hope your are happy with the purchase Tom.
Beautiful lights
I have bought many lights from them and they are all very pretty. Shipping was quick and the lights were packed nicely. I only had one broken glass part on a light that the shop quickly replaced. Their customer service is very good. I feel the price for the quality and style is very reasonable.
September 8, 2022
Reply from Online Lighting Shop
Hi Beth, thanks so much for your positive review & your continued support to us, we really do appreciate it
Reply from Online Lighting Shop
Hi Theresa, thank you for taking the time to leave us such a positive review, we appreciate your feedback & delighted to hear that your happy with your purchase
great company
July 8, 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review
Have made multiple orders- always happy
Have ordered several items from this website, great selection, quick delivery and excellent customer service. Great communication, quick delivery and hard to beat prices. Would highly recommend and will order from here again.
September 14, 2022
Reply from Online Lighting Shop
Thanks so much for your review Aoife & your continued support to us
Great company
Chose 2 light fittings from their vast catalogue, which arrived in good time, well packaged. Great company.
September 1, 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Nicola, we appreciate your feedback
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