Online Lighting Shop Reviews 

748
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service and prompt delivery, often noting items arrived even quicker than anticipated. People frequently highlight the excellent quality of the products, which are often described as stunning and better than expected. Many reviewers appreciate the careful packaging, ensuring items arrive safely without damage, and find the ordering process easy with good communication. However, some customers also noted that delivery was slow or took longer than expected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the prompt and efficient... See more

Product

Reviewers highlight positive aspects of product quality, with many describing items as stunning, beautiful,... See more

Service

Users describe positive interactions with service, consistently highlighting its excellence and efficiency.... See more

Quality

Reviewers consistently mention positive feedback about quality, with many praising the great quality of... See more

Order

Customers had positive experiences with order, with many reviewers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient service and delivery. Items were well packaged and no breakages. Good value for money. I am waiting on a few lights and have messaged Eoghan. He is excellent to get back to customers, a... See more

Company replied

Rated 5 out of 5 stars

I emailed this company with a couple of questions relating to style and shipping and received a very quick and helpful response. This helped me to make a decision to place an order for 4 outdoor Itali... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant Customer Service 5*. I was looking for a spare of an item that was out of stock so I made contact via online chat. Orlagh could not have been more helpful. She found a replace... See more

Company replied

Rated 5 out of 5 stars

I ordered the six pack deal and paid express delivery. I was contacted quickly and offered the twelve pack at a knock down price to replace my order. Express delivery charge was reimbursed to my acc... See more

Company replied


Company details

  1. Lighting Store
  2. Furniture Store
  3. Home Improvement Store
  4. Interior Designer
  5. Lamp Shade Supplier

Written by the company

The Online Lighting Shop is one for the largest online sellers of lighting in Ireland. We provide both interior and exterior lighting ranging from traditional lights to contemporary lighting, weather you are looking for a particular style of lighting to set the tone of your room we can help you find the right light to suit your unique style. Our dedicated website offers a wide range of lighting at affordable prices, we pride ourselves on providing a great quality service and only dealing with quality lighting products. We do not have a showroom and are an online seller only.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(748)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had tori at a few days for delivery but…

Had tori at a few days for delivery but got it all the same

July 16, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thanks for leaving a review. I understand your frustration regarding delivery. It did take the full 10 working days due to the delivery address being in Isle Of Islay.

Rated 5 out of 5 stars

Speciality light bulb

Speciality light bulb arrived on time. Well packaged. Best price I could find on line

May 30, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback

Rated 5 out of 5 stars

All good

All good - delivered on time and now fitted. Look great!

May 8, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback

Rated 5 out of 5 stars

Light work and good service

The lights were as described easy to instal and looking good. Delivered intact and in a timely manner.

May 6, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you David for taking the time to leave us such a positive review, we appreciate your feedback & will continue to strive in doing our best.

Rated 5 out of 5 stars

Dar Signourey crystal chandelier

Great service,lights arrived in perfect condition,as described & arrived within approx 8days. Very competitive on price. Chandelier is now hanging & looks fabulous in our hallway,a statement piece,very happy with purchase.

May 7, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review Dympna. We are delighted to hear you love your new light

Rated 4 out of 5 stars

Excellent service

Excellent service. Kept me up to date everyday on the status of my purchase. Arrived when they said it would.
Only 1 issue when I went to get a second lamp they were out of stock for the next 7 weeks.

March 28, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will continue to strive to do our best. Unfortunately, it was such a popular item at the time. I sent you an email to confirm it's now back in stock, if you would still like a 2nd table lamp.

Rated 5 out of 5 stars

Great service

March 10, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback

Rated 5 out of 5 stars

Great customer service

I ordered online on a Friday afternoon but then rang them about 4.30 to make sure my items would arrive for the date my electrician was due. A very helpful, pleasant man on the phone checked my order and said he would ensure it got out. on Monday. My items arrived very well packaged on the Weds. Very pleased with the service. Thanks very much to the helpful person who answered my call.

February 28, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank-you for taking the time to leave us such a positive review. I'll pass this review onto Owen, he'll be delighted

Rated 5 out of 5 stars

Very satisfied customer

Staff helpful answering questions and finding suitable accessories. Fast delivery. Very satisfied with service and products.

February 28, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work

Rated 5 out of 5 stars

Fab product at a great price

Fab product at a great price. Thank you!

February 14, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback

Rated 5 out of 5 stars

Item delivered on time and as…

Item delivered on time and as described. Quality of item was as expected. Really good value for money.

February 5, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will continue to strive in doing our best.

Rated 4 out of 5 stars

Arrived in good time

January 27, 2025
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review. We are delighted your order arrived to you in just two days. We hope you shop again with us soon

Rated 5 out of 5 stars

Order arrived the following day

Order arrived the following day - great service.

November 7, 2024
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review Lucy, we appreciate your feedback & will pass this onto the team to keep up the good work

Rated 5 out of 5 stars

Super quick delivery and everything was…

Super quick delivery and everything was in order. I could depend on having the items ready for the electrician to install on the appointed day.

October 3, 2024
Online Lighting Shop logo

Reply from Online Lighting Shop

Thanks so much for your review, We are delighted to hear you love your purchase

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Great selection of products. Value for money.

September 19, 2024
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review Anita, we appreciate your feedback & will continue to strive in doing our best.

Rated 5 out of 5 stars

Fantastic customer service from Orlagh…

Fantastic customer service from Orlagh and all items arrived on time

August 19, 2024
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank-you for taking the time to leave us such a positive review. I'll pass this review onto Orlagh, she'll be delighted

Rated 5 out of 5 stars

Gorgeous

Gorgeous light delivered in good time. Happy!

July 26, 2024
Online Lighting Shop logo

Reply from Online Lighting Shop

Thank you for taking the time to leave us such a positive review, we appreciate your feedback

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