We needed a replacement keypad for our Videx entry system. Online Security Products quoted a price much lower than we had been quoted elsewhere. As we had not dealt with them before we were unsure w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good price and speedy delivery. However, surprised that apart from acknowledging the order there were no further shipping/delivery updates. That is not common nowadays. Given the actual fast delivery... See more
I recently needed to install a wireless alarm and camera system at my premises, after a spate of antisocial events. Contacted Online Security Products and was amazed by the knowledge of their pro... See more
We are installers of automated gates and we purchase all our intercom systems from O S P, the next day shipping is a major bonus. I have had occasion to do a warranty claim and a return as I ordered... See more
Company details
Information provided by various external sources
Online Security Products, suppliers of professional CCTV, Door Entry, Access Control and Intruder parts from top manufacturers. We supply a vast range of professional products from leading manufacturers at low prices to trade and industry. Established in 2007 our staff are highly experienced having worked in the security industry for years.
Contact info
1, LS8 "XX, Leeds, United Kingdom
- 08008806123
- sales@onlinesecurityproducts.co.uk
- onlinesecurityproducts.co.uk
4.6
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient service
January 10, 2026
Good range of equipment and reasonably…
Good range of equipment and reasonably priced. I was not aware that all of the items were not in stock when I ordered and some took a while to be delivered. Luckily they were not urgent but prior warning would have been useful.
November 1, 2025
Reliably delivered cameras ordered.
Reliably delivered the cameras ordered.
Quality products available and helpful when contacted by email.
October 28, 2025
I received my order very quickly
I received my order very quickly. One piece of equipment was quite old, manufactured in 2023.
October 3, 2025
Great price,delivery &service
You cannot ask for more than a good price, fast delivery and excellent customer service. This is what I got !!!
October 3, 2025
They do their best
August 30, 2025
Quick and efficient service.
Really helpful and efficient service. Only a slight error with supply but was sorted immediately without question.
August 30, 2025
Customer service was fine ,but
Customer service was fine . i bought a prouct, then a more suitable item. but am still waiting for a reply to my request for a return .
July 29, 2025
Got everything I need.
Got everything I need.
Quick delivery, well packaged.
Competitive prices.
July 26, 2025
The relays I ordered have been…
The relays I ordered have been discontinued but it was no trouble, they contacted the company to ensure a replacement model.
Arrived almost immediately and worked perfectly.
August 1, 2025
Very helpful.
Very helpful.
Came back to me with answers each time I had emailed questions and asked advice on a certain product.
July 3, 2025
Unprompted review
Trustworthy
Easy transparent transaction, good customer contact and secure and extremely quick delivery with DHL. All I need to do now is begin using the product, I have high hopes!
June 24, 2025
Please don’t tell me to change my review
My product has a lead time which means it takes longer to arrive, apparently. Not working in this industry I’ve never heard of lead time. When I wrote a derogatory review on here I was contacted by a representative of the company and told to change my review which I did thinking I might’ve been hasty. Now I’m changing it again with the facts.
June 7, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.