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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness, quality, and wide selection. Many people appreciate the fast and reliable delivery service, often noting that orders arrive promptly. The company's customer service is also frequently commended for its responsiveness and helpfulness, making the overall ordering process smooth and satisfying for consumers. However, some customers also noted issues with certain products, describing them as having an unpleasant taste or a burnt flavor. A few other people also felt that their orders were not dispatched as expected or experienced a lack of response when trying to contact the company about a missing order.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers consistently praise the products,... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the super... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, describing them... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent customer... See more

Order

Customers had positive experiences with order. Many reviewers praise the smooth process from ordering to... See more

Based on these reviews

Rated 5 out of 5 stars

I'm a repeat customer, probably ordered at least 15x by now but honestly there's been so many that i can't count. They've always been transparant and the 1x royal mail held my package longer than expe... See more

Company replied

Rated 5 out of 5 stars

Had another order recently, and once again service was phenomenal. Super fast delivery, and I was even lucky enough to receive an extra bonus product for free! I literally have no bad things to say a... See more

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Rated 5 out of 5 stars

My Go To for excellent products ( that work and does what it says on the tin!) and fantastic customer service. The new Cheese has safely converted me from the original, nice and calming, relaxed you p... See more

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Rated 5 out of 5 stars

this my 1st review for oh and all i wanna say for ppl thinking of buying dnt think just do it i had lemon skunk the flavour is wow zesty fresh lemon BANGIN and delivery BANGIN ordered friday came next... See more

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Rated 1 out of 5 stars

Delivery was first class , i asked if bank transfer had gone through, almost instant reply great great but the product not so much i ordered 2 carts the first one was candy land kush the liquid insid... See more

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Rated 1 out of 5 stars

Brought candy land kush , not very nice a very burnt taste harsh its a shame reviews are saying its a premium product . But tastes really bad

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Rated 5 out of 5 stars

Really nice novelty products well presented and hear the next day I would recommend the new chocolate bar. It does cost £30 but it’s well worth it. It’s such a wonderful flavour almost floral like but... See more

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Rated 5 out of 5 stars

I cannot fault this company in any way, the quality of the products is consistently spectacular, the customer service is absolutely fantastic, delivery times are rapid. I honestly could not pick fault... See more

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Rated 5 out of 5 stars

Again cant fault the product, or delivery times I don’t go anywhere else and have been using only hemp for a short while, very impressed on every level…👍🏽❤️

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Rated 5 out of 5 stars

Always on time, great products, the range is wide and with these new ones it’s only getting better! Customer service is excellent and as I said, always quick deliveries 5⭐️ all the way!

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Rated 5 out of 5 stars

Per usual delivery is on point!! Only Hemp never dissapoints. Thank you for taking care of me 🙏 I couldn't recommend a better place to get your goods from 🙌

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Rated 5 out of 5 stars

Every order I have placed so far has been amazing, product is actually far better than I thought it would be on my first order. Customer service is excellent, I've contacted them numerous times with... See more

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Rated 5 out of 5 stars

Canna buddy range is flawless each product is very different in taste in a good way! They all retain a very true tasting smooth experience

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Rated 5 out of 5 stars

Iv nearly tried all of the new Canna buddies range, thank to OH’s brilliant Buy One/ Try A New One (BOTANO?🤔) I cant say a definite favourite…but maybe Bubble Kush is my one!!! Good for pain relief ✔... See more

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Rated 5 out of 5 stars

best value for money, no messing about. You order, you get tracking, your items arrive in timely fashion. Thank you Jamie and team, I will keep returning.

Company replied

Rated 5 out of 5 stars

I cannot praise Only Hemp enough! Quick delivery, great customer service, and the carts are amazing. Iv just turned to vaping for my chronic back pain, as I don’t like smoking, and I’m not looking bac... See more

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Rated 5 out of 5 stars

This company has exceeded my expectations time after time. From the customer service and communication to the speed of delivery, and especially the quality of the products, they have never let me d... See more

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Rated 5 out of 5 stars

By far the best product available in the uk literally no competition when it comes to quality taste or effect. Banana Kush 🔥

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Rated 5 out of 5 stars

What can I say customer service is amazing and there products are also amazing only down side is the price other than that a brilliant company thank u only hemp

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Rated 5 out of 5 stars

Honestly can’t recommend Only Hemp enough an absolutely first class service really fast dispatch and delivery. Tried the Amnesia Haze and was very impressed with the results , exceeded my expectatio... See more

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Rated 4 out of 5 stars

Made loads of orders from only hemp spent loads. Last hasn't been sent supposed to be dispatched day of order. If I had ordered from another vendor probably have it now I have messaged them no respons... See more

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Rated 4 out of 5 stars

Nice product very quick delivery have purchased again already 👍

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Rated 5 out of 5 stars

Legit product pls don’t be duped by any thing else 100 % most reliable product on the market the best medicine for anybody with the unfortunate conditions of ADHD 85% suppressive! Im a sufferer an... See more

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Rated 5 out of 5 stars

Arrived before due date and a nice little surprise was inside, again more than happy with every aspect, 10-10..Namaste 🙏🏽❤️

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Rated 5 out of 5 stars

just got my 2nd order even got a freebie delivery and customer service is amazing the carts are top notch just dont think just order you will be back for more

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Rated 5 out of 5 stars

Brilliant service from ordering and receiving, been back a few times, which speaks for itself self..Namaste 🙏🏽

Company replied

Rated 5 out of 5 stars

Ordered 4x 1ml carts: Durban poison, amnesia haze, and train wreck Top quality carts and came next day Can’t fault that in my opinion

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Rated 5 out of 5 stars

Super fast delivery and an amazing selection of products. Have recommended and will keep recommending to friends. Can't wait to order again!

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Rated 5 out of 5 stars

Arrived no worries and is very smooth and not to much, second time ordering and will be again…Namaste 🙏🏽

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Rated 5 out of 5 stars

Bangin products bangin customer service bangin delivery on all my orders and I’m on my 5th order in two months

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Rated 5 out of 5 stars

As always products are great and consistently great service. Can't fault anything which is sooo rare right now

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Rated 5 out of 5 stars

Very good customer service, friendly and helpful ,top product, will be using again in the future

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Rated 5 out of 5 stars

Quick delivery over weekend, great products too and a freebie! Excellent as always

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Rated 5 out of 5 stars

Reliable and quick to deliver, good quality products in a range of formats.

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Rated 5 out of 5 stars

Great customer service resolved an issue very quickly with no hassle.

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Rated 5 out of 5 stars

Lemon skunk Flawless taste and effect Actually better than the herb!!

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Rated 5 out of 5 stars

Loving all the new flavours coming in! Still great service, great choice, great products. BUT, what happened to my BLUE CHEESE GUYS?!

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Rated 5 out of 5 stars

prompt delivery and another great product, my only go to outlet, Namaste 🙏🏽❤️

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Rated 5 out of 5 stars

Great stuff , probably The best on The UK market atm . Would recommend 10/10

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Rated 5 out of 5 stars

Excellent selection of novelty items. Chocolate is delicious and blue cheese is even better

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Rated 5 out of 5 stars

Fast delivery, great service and great product. What more can you ask for. I'm very happy with my purchase.

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Rated 5 out of 5 stars

Never had a problem. Quick delivery. And great product. Keep up the good work.✌️

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Rated 5 out of 5 stars

Bravo’ Burnt through this very Quickly possibly one of the nicest flavours available ! 5*

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Rated 5 out of 5 stars

Great service from order to delivery and great product..Namaste 🙏🏽

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Rated 5 out of 5 stars

Louis definitely a top player very nice flavour

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Rated 5 out of 5 stars

Standard great service from beginning to delivery, awsome on all levels

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Rated 5 out of 5 stars

From ordering to receiving no problems all good ..Namaste 🙏🏽

Company replied

Rated 5 out of 5 stars

Communication and the novelty product was excellent perfect thought I needed it for

Company replied

Rated 5 out of 5 stars

Great stuff at a reasonable price and customer care is appreciated

Company replied


Company details

  1. Online Food Ordering Service

Written by the company

Best products Best Delivery ONLY-HEMP Novelty Products HHC UK Best Selection Best Value HHC Cart 510 Thread HHC Bud


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Let Only-Hemp rock your world!

I've been a customer since March 2024. Since then, I've probably made over 20 orders and I've had absolutely zero issues! Every order is top notch! Customer service is great and friendly. 5 stars every time! Also, thank you for looking after me guys! You're the best and I appreciate it 200%!!! Smashing!

October 17, 2024
Only Hemp logo

Reply from Only Hemp

Love you Kris x

Rated 5 out of 5 stars

Quality product

Works as intended, better than I expected too. Would buy again

September 27, 2024
Only Hemp logo

Reply from Only Hemp

Thank you Glad you like them

Rated 5 out of 5 stars

Always friendly service

Always friendly service, good products and good deals!
Will be shopping here more often!

September 8, 2024
Only Hemp logo

Reply from Only Hemp

Thank you Kirstey very glad you like the products, thank you

Rated 5 out of 5 stars

Top quality

Very quick and discreet postage, cart looks great and tastes great, effects are good too. Very good quality from Only Hemp will definitely be shopping here again very soon!

September 17, 2024
Unprompted review
Only Hemp logo

Reply from Only Hemp

Music to my ears Aiden, I hope you get something in the September Specials

Rated 5 out of 5 stars

Fantastic offering

Fantastic offering, now with 3ml bottles if you have your own carts. So convenient and reliable.

July 22, 2024
Only Hemp logo

Reply from Only Hemp

Thank you Tom perfect customer

Rated 5 out of 5 stars

I had some items missing from my order…

I had some items missing from my order but someone from the company went out of their way to chace me up about my missing order and was very helpful about resolving it

June 17, 2024
Only Hemp logo

Reply from Only Hemp

Hello Oliver, Really sorry for the missing item, sending it out today. Your patience is appreciated,

Rated 5 out of 5 stars

Always good.

Still my favourite place for hemp products!

May 20, 2024
Only Hemp logo

Reply from Only Hemp

Thank you JT your the best, I am very glad you like our products

Rated 1 out of 5 stars

Order was quick but the quality of the…

(Edit as cannot respond to seller) Order #1552 was quick but the quality of the cartridge is very cheap looks like plastic, not metal. The product (lemoncella) tastes disgusting and the effect is very minimal as compared to other competitors (eighty8) don't think I will order again unless they can send me something that actually tastes like hemp and has an effect. Was tempted to get the gellato but when for lemoncella as was on offer.

May 3, 2024
Unprompted review
Only Hemp logo

Reply from Only Hemp

Hello Richard, I checked your order number but you are still not listed as a customer, I am sorry you did not like the product, all carts are full ceramic carts exactly as shown and stated on the site, sorry to lose you as a customer.

Rated 5 out of 5 stars

Excellent

Products are top notch quality, prices very reasonable and communication was stellar, Jamie went above and beyond to provide an excellent service. Will be purchasing from here again.

March 24, 2024
Unprompted review
Only Hemp logo

Reply from Only Hemp

Thank you very much

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