I have used OnlyDomains for over around 5 years and have always found the site responsive, easy to use and the support chat system prompt and effective. The domain registration fees are generally a li... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rogine came online when I insisted I needed a human. Lovely lovely agent and very diligent and when I asked for help and the history of the matter she went ahead and did the job for me. This is after... See more
Company replied
Customer service was great from Khrystyna. Easy to get past the AI agent when a real issue was presented. Minor website issue during purchase was quickly resolved. Been a customer for ten years and... See more
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So far so good. At first I found getting replies taking a long time because of email, but once I stuck it out and waited for a live chat, someone named Maria was very helpful and sorted out my payment... See more
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Company details
About OnlyDomains
Written by the company
OnlyDomains is your Global Domain Registrar. We are here to support you with everything you need to take your idea or business online.
Why OnlyDomains?- Easy registration of affordable global domain names
- World-class customer support to assist you via chat, email, and phone
- Offices and local numbers all over the world in case of an emergency
- Great partners and a wonderful community driving change
Founded in 2009, we have all the experience and products you need to get your business online.
Domain NamesWebsite Builder Wordpress Hosting Global Hosting Business Email SSL Certificates BlogGreat Service Backed by Great Pricing
Written by the company
- .com registrations & renewals at USD 11.49 every single day.
Contact info
PO Box 19, 4110, Napier, New Zealand
- https://www.onlydomains.com/about-us/contact-us
- support@onlydomains.com
- onlydomains.com
3.6
Average
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My go-to place for buying domains
My go-to place for buying domains. Their DNS setup is excellent. Very easy to work with. I have more than 25 years of developer experience, and I work with new domains for web applications all the time. This aspect is especially superb in OnlyDomains compared to other places.
March 12, 2026
Unprompted review
Reply from OnlyDomains
Thank you for the great feedback and for trusting OnlyDomains with your projects. It’s especially rewarding to hear this from someone with such extensive development experience. We’re glad the DNS setup and overall experience support the way you work with domains, and we truly appreciate having you with us.
Helpful and speedy
I had a great experience with Suman helping me set up a new dns for our site. Response to my emails was always quick and informative. Having an online contactable presence gives me peace of mind going forward.
March 13, 2026
Unprompted review
Reply from OnlyDomains
Thank you for the fantastic 5-star review ⭐
We’re delighted to hear that you had such a positive experience while setting up the new DNS for your site. Suman will be especially pleased to know that their quick responses and clear guidance made the process smooth and easy for you.
Providing fast, informative support and being available when our customers need us is something we take great pride in, so it’s wonderful to know that this gave you peace of mind moving forward.
If you ever need assistance again, our team will always be here and happy to help. Thanks again for taking the time to share your experience!
The worst service I've ever seen
The worst service I've ever seen. The domain I registered with them stopped working. I tried contacting customer support for three days and only received automated responses. They still haven't resolved the issue and don't even want to answer my questions. They're horribly scammers. I had to move the site to another domain and lost a lot of Google traffic. Don't deal with them!
March 13, 2026
Unprompted review
Reply from OnlyDomains
Thank you for taking the time to share your feedback Ivan. We’re very sorry to hear about the frustration and disruption you experienced.
In some situations, domains may become temporarily unavailable due to actions taken at the registry level related to policy or abuse reports. When this happens, our team must work through a specific review and communication process with the registry, which can take time and unfortunately cannot always be resolved immediately.
Please be assured that our team treats these matters with high priority and works closely with the relevant parties to review the case and provide updates as soon as possible.
Our team will continue to assist you there. We truly appreciate your patience while sensitive cases like this are being handled.
The support is great.
March 12, 2026
Unprompted review
Reply from OnlyDomains
We’re really happy to hear that you had a great experience with our support team. Providing fast, helpful, and reliable assistance is something we truly care about, so it’s great to know that it made a positive difference for you.
Always extremely helpful when I have…
Always extremely helpful when I have any problems with my Domains or hosting. My queries are always resolved swiftly.
March 12, 2026
Unprompted review
Reply from OnlyDomains
Thank you for the wonderful 5-star review! ⭐
We’re really glad to hear that our team has been able to support you quickly whenever you needed help with your domains or hosting. Providing fast, helpful assistance is exactly what we aim for, so it’s great to know your queries are being resolved smoothly.
We truly appreciate your trust and look forward to continuing to support you whenever you need us.
Rogine saved me
I was locked out of my domain because I made a stupid MX record error. That error stopped me from getting email, so I couldn't get the multifactor code. Ugh. I couldn't figure out what to do until Rogine saved me. So helpful, thank you!
March 11, 2026
Unprompted review
Reply from OnlyDomains
Hello! We truly appreciate your 5-star review. It’s great to know we were able to provide a service that met your expectations, and we’ll always do our best to deliver at this standard.
Simple site, great service.
Customer service was great from Khrystyna. Easy to get past the AI agent when a real issue was presented. Minor website issue during purchase was quickly resolved.
Been a customer for ten years and never get spammed, never get hassled. Great to see this company sticking to their brand of "only domains"!
March 11, 2026
Unprompted review
Reply from OnlyDomains
Hello! Your positive feedback is so encouraging to our team. Thank you for your kind words and for placing your trust in us.
Great support
As a non-technical user, I was struggling to fix my personal mail set-up to stop google from bouncing messages to gmail addresses. I contacted the support team and they guided me step-by-step through the process. Very helpful.
March 11, 2026
Unprompted review
Reply from OnlyDomains
Hello! We’re delighted by your 5-star review! Knowing you had such a positive experience means the world to us, and we look forward to serving you again in the future.
Efficient and reliable
I have worked with them for many years now, and never needed their support.
The one time i did, they responded, and assisted me resolving the issue quickly and efficiently.
March 10, 2026
Unprompted review
Reply from OnlyDomains
Hello! We truly appreciate your 5-star review. It’s great to know we were able to provide a service that met your expectations, and we’ll always do our best to deliver at this standard.
Never had problems with OnlyDomains
Never had problems with OnlyDomains, everytime I need assistance I get it through the web chat in a few minutes. Another interesting point is that OnlyDomains is the only one register who can manage over 900 domain extensions. For me is a TOP level Register.
March 10, 2026
Unprompted review
Reply from OnlyDomains
Thank you for the fantastic review and for trusting OnlyDomains with your domains. We truly appreciate you taking the time to share your experience.
We’re especially glad to hear that our web chat support has been fast and helpful whenever you needed assistance. Providing quick, knowledgeable support is a key priority for our team, because we know how important reliable service is when managing your domains.
It’s also great that you highlighted our wide range of domain extensions. With access to 900+ domain extensions, our goal is to give customers the flexibility to secure the right domain names for their projects, businesses, and ideas whether it’s a classic TLD or something more unique.
Your feedback motivates our team to keep improving and delivering a reliable domain registration and management experience.
Human in chat (NINA) great lovely
The human in the chat (NINA) was very helpful. She renewed our expired domain (auto-renew didn't go through) and I couldn't access my account since my 2fa went to an email with the expired domain.
March 10, 2026
Unprompted review
Reply from OnlyDomains
Hello! We truly appreciate your 5-star review. It’s great to know we were able to provide a service that met your expectations, and we’ll always do our best to deliver at this standard.
Domain transfer
Tech issues are usually resolved but with a few back and forward requests. Transferring domains remains an issue as the auth code generated from the domain dashboard doesn't work.
March 9, 2026
Unprompted review
Reply from OnlyDomains
Hello! We appreciate your honest review. Your feedback helps us understand what worked for you and where we can improve, and we’re committed to doing just that.
They will hold your domains hostage when you try to leave.
I am currently trying to transfer my business domains away from OnlyDomains, and they are flat-out refusing to provide the Auth-Info (EPP) transfer codes. One of my critical domains expires in less than 48 hours. Instead of simply generating the code as they are legally required to do by regulatory bodies like ICANN and MYNIC, their support team is using deliberate stalling tactics.
After ignoring my initial requests, they finally replied saying my request is "under review," and then completely stopped responding to my urgent follow-ups. There is absolutely nothing to review. As the legal registrant, I have an absolute right to my transfer codes immediately. They are artificially delaying the process to run down the clock, seemingly trying to force my domains to expire so I am trapped into renewing with them.
If you run a business, value your digital property, and want a registrar that respects your legal rights and provides actual customer service, stay far away from OnlyDomains. Unacceptable and predatory business practices.
March 2, 2026
Unprompted review
Reply from OnlyDomains
Hello! Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
Absolute nightmare. Stay away.
Total disaster. They gave me a broken authorization code (to transfer domain) and then went silent for days. When you actually manage to reach support, they promise to solve it immediately and then just disappear, marking the tickets as "solved" without doing a thing. I’m days away from losing my domain because of their incompetence. Do yourself a favor and go elsewhere.
March 5, 2026
Unprompted review
Reply from OnlyDomains
Hello! Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
Rogine handled and resolved my issues…
Rogine handled and resolved my issues immediately. He recognized the problem and offered to do it for me. Thanks!!
March 5, 2026
Unprompted review
Reply from OnlyDomains
Hello! We truly appreciate your 5-star review. It’s great to know we were able to provide a service that met your expectations, and we’ll always do our best to deliver at this standard.
A high bar set
Hi there
I had an issue with a work email account not showing up in Outlook, which I use as a repository for 5 different emails I have. The webhosting control panel and the webmail user interface outfits had help/support links that were extremely difficult to negotiate, and they ultimately referred you back to the FAQ section where you attempted to locate, identify and solve your own problem. Instruction on how to wend your way around all this and contact their Support or Help was frustratingly unclear.
That's OK if you know what you're doing!
I am a digital immigrant.
Quite by chance, I contacted OnlyDomains to see if they could help. I got an immediate response, with clear instructions on how to fix the issue.
Furthermore, I then got a follow-up message from a human asking if the issue had been fixed.
Thanks OnlyDomains
March 2, 2026
Unprompted review
Reply from OnlyDomains
Hello! We truly appreciate your 5-star review. It’s great to know we were able to provide a service that met your expectations, and we’ll always do our best to deliver at this standard.
Onlydomains support is awesome
Onlydomains support is awesome. Mariia Chumachenko is an exceptional customer rep.
March 4, 2026
Unprompted review
Reply from OnlyDomains
Hello! We’re delighted by your 5-star review! Knowing you had such a positive experience means the world to us, and we look forward to serving you again in the future.
Reply from OnlyDomains
Hello! Your positive feedback is so encouraging to our team. Thank you for your kind words and for placing your trust in us.
Mr. Rogine of OnlyDomains solve my problems…
Mr. Rogine of OnlyDomains solve my problems in few time and made a good job. I'am satisfied.
Daniele Regondi
March 3, 2026
Unprompted review
Reply from OnlyDomains
Dear Daniele,
Thank you for taking the time to share your feedback. We’re very pleased to hear that Rogine was able to resolve your issue quickly and that you were satisfied with the support you received. Providing efficient and reliable assistance is very important to us, and it’s great to know that your experience reflected that.
If you ever need any further assistance in the future, please don’t hesitate to reach out we’ll be happy to help.
Thank you again for your review!
Stay away from this scam
Stay away from this scam. My domain purchase is in progress since November. Support told me to wait many times. Now they not responding at all.
March 3, 2026
Unprompted review
Reply from OnlyDomains
Hello! Thank you for your review. We’re sorry to hear about your experience, but we weren’t able to identify your details from this feedback. If you could please contact our team directly, we’d be happy to investigate and resolve this for you as quickly as possible.
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