Friend loved the gift, just very disappointed in the postage and tracking. Ordered on a Wednesday morning, not delivered until the following Friday. For $16 postage, I'd expect two day delivery. Pay a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So happy to have found this gem of a website! Purchased the build your own bereavement care package, and to be able to pick and choose from a range of quality items that would suit the receiver was e... See more
Company replied
This gift was such a special and loving thing for me to be able to do. It was easy to put together, I was able to choose what I specifically wanted in the package and even write a beautiful handwritte... See more
Company replied
If I could give 100 stars, I would. On My Mind is wonderful. The curated boxes are lovely and having the option of making my own is exceptional! I've used them twice and recommended them many more ti... See more
Company replied
Company details
Written by the company
NZ based Thoughtful Gift Boxes & Wellbeing Resources. Sometimes it can be hard to know what to say or do when people we love are going through painful experiences. One thread that's woven throughout our gift collection is wellbeing - of the mind, body and soul. I am a trained counsellor and have worked in the field of wellbeing for individuals and organisations for over 15 years.
Contact info
New Zealand
- onmymind.co.nz
Friend loved the gift
Friend loved the gift, just very disappointed in the postage and tracking. Ordered on a Wednesday morning, not delivered until the following Friday. For $16 postage, I'd expect two day delivery. Pay a lot less elsewhere and get it much quicker, even coming from overseas! The tracking was near non-existent through NZ Post, showed it sitting in Auckland for a long time.
June 5, 2024
Reply from On My Mind
Hi Mel, thank you so much for your review, and for letting me know about the delay with delivery. I'm really sorry to hear it was so slow! It's unusual and I'll raise it with NZ Post as to why it was stuck at the depot for so long. I'm glad to hear your friend loved the gift.
Great products delivered quickly.
May 5, 2024
Reply from On My Mind
Thank you very much for your order, and your review! Emma
Perfect bereavement gift package
So happy to have found this gem of a website! Purchased the build your own bereavement care package, and to be able to pick and choose from a range of quality items that would suit the receiver was exactly what I was looking for. Especially appreciate the range of books which is a great practical gift and is something other places didn't offer.
Loved the presentation, quick delivery and communication. Definitely recommend!
April 22, 2024
Reply from On My Mind
Thank you so much for your feedback! I'm so pleased that we could help. Really appreciate your review :) Emma
This gift was such a special and loving…
This gift was such a special and loving thing for me to be able to do. It was easy to put together, I was able to choose what I specifically wanted in the package and even write a beautiful handwritten message. Would definitely use On My Mind again!! So so happy, and so was the person who received it! Such a beautiful idea with amazing gifts and resources to include in the gift.
April 3, 2024
Reply from On My Mind
It's such a privilege to support you in sharing love and care. Thank you for trusting us!
Well packaged parcel and fast delivery
Well packaged parcel and fast delivery. Thanks!
February 19, 2024
Reply from On My Mind
I'm glad it all worked well for you, Kristen :) Thank you so much for choosing On My Mind to order from.
I ordered right before Christmas and…
I ordered right before Christmas and the journal came the next day it was great
December 18, 2023
Reply from On My Mind
So glad it all worked smoothly for you for Christmas! Thank you again for your order.
Seamless ordering and delivery
Seamless ordering and delivery, book beautifully wrapped. Thank you!
December 7, 2023
Reply from On My Mind
Thank you, Toni - I really appreciate you taking the time to post a review, and glad the process was nice and easy for you!
Parcel was tracked and arrived in good…
Parcel was tracked and arrived in good order very promptly
November 23, 2023
Reply from On My Mind
I'm so pleased it all went smoothly. Really appreciate the review!
Great product, easy to order
Easy to order and delivery was prompt with lots of notice
October 30, 2023
Reply from On My Mind
Thanks for the review!
Wonderful selection of products…
Wonderful selection of products (filtered for ease). Fast dispatch.
November 6, 2023
Reply from On My Mind
I'm so glad you found the website easy to use! So appreciate your review and feedback.
Reply from On My Mind
My pleasure! Thanks for choosing On My Mind, and for leaving feedback :)
Reply from On My Mind
Really appreciate the feedback! Thank you again for your order.
Fabulous to deal with
Firstly, Personalising your own basket is amazing! I had to email the team about my message and had a quick response back. The box was delivered within 3 days. Absolutely perfect and my friend loved it.
August 8, 2023
Reply from On My Mind
Thank you for your review! I'm so glad your friend loved it and that you enjoyed being able to build your own box. I love hearing that!
Really quick service
Really quick service, beautifully packaged.
Easy website.
Everything you want in an online shop.
April 20, 2023
Reply from On My Mind
So glad you found it easy to use and quick to arrive, Georgina. Thank you!
Amazing service fast shipping look…
Amazing service fast shipping look forward to buying from them in the future 👍
April 18, 2023
Reply from On My Mind
Thanks Chris!
Reply from On My Mind
Thanks, Jo!
Fantastic
Great products and excellent service. Delivery was quick and gift wrap was a lovely touch. Will definitely purchase again. Thank you
April 15, 2023
Really lovely presentation
the way it was packed and my nephew loved it.
Just suggestion to get bit more variety of stuff for birthday's.
March 15, 2023
Reply from On My Mind
Thanks for your order and your suggestion, Simran! Really appreciate it. Emma
Reply from On My Mind
Thanks Russell!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.