Oobuy.co.uk Reviews 

250
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic experience. I was initially worried when I saw how much cheaper it was vs. Other shops and realised they work with restored watches. I honestly can't recommend more, the garmin venu 2 I boug... See more

Rated 5 out of 5 stars

Ordered a Garmin Epix via their website using Apple Pay. Got a dispatch notification that afternoon. The tracking number wasn’t working so the following day I reached out to them. Dan replied within a... See more

Rated 4 out of 5 stars

Product arrived quickly and in great shape. My only slight misgiving was with the packaging. I was aware it would be in plain box packaging, but the protective packaging inside the box was a bit disap... See more

Rated 5 out of 5 stars

I ordered a reconditioned Garmin watch on Tuesday, just before 1700. I was willing to accept that's as good as ordering it on Wednesday. Despite this, the watch arrived with me at midday on Thursda... See more

Company details

  1. Department Store
  2. Fitness Equipment Store

Written by the company

Oobuy.co.uk is an online retailer and authorised partner for Garmin Newly Overhauled devices. We are based in the UK with an extensive range of products. Whether it be a Garmin Fenix for the elite triathlon go-ers, or a sat nav specifically for you happy campers, we've got you covered. All of our products that are in stock are available for next day delivery and hold full official Garmin warranty.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(250)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was initially concerned

I was initially concerned, after seeing some negative reviews on trustpilot after I placed an order with oobuy. But my worries were unfounded, the item arrived fairly quickly at a good price, what more could you ask.

March 12, 2023
Rated 3 out of 5 stars

Out of atock

I have purchased item and the I have received, apparently the item was out of stock but on website it was showing that is available. Has been wasting of time for me and delay with birthday gift.

March 6, 2023
Rated 1 out of 5 stars

I made my purchase 6 days ago

I made my purchase 6 days ago, and I still have not received it from this company or had an email confirmation of this being late. I was to free delivery and this will take 2 to 4 days.
Not a happy customer as this was purchased for a birthday what has now passed. Luke H

February 28, 2023
Rated 1 out of 5 stars

Over two weeks, iteam not delivered...

I ordered Garmin Venu 2s and because I didn't receive any confirmation of shipping I wrote to them after three days and was told that they don't have it in stock and expecting new stock in nearly two weeks. So they sold me something they don't even have and were not bothered to let me know about it. They offered refund. I decided to wait at the moment and we'll see what happens next week.

Update 20/02
Order placed on 05/02. On the website product available and shipping method Royal Mail 24 or 48. On the 13/02 I received an email with tracking number. When checked with Royal Mail, nothing appears. My conversation with them got me even more frustrated. I was accused of having a tone that it's not something that they want from their customers and that I "instantly left a scathing feedback" (they sent me an email with an ask to leave a feedback). I don't really know what feedback I should leave. On 15/02 I was told that to ease my mind I will get a refund (which I did not requested).
Today is 20/02 and there is no neither watch nor refund. The watch was meant to be a Valentine's day present.

This is my experience and my subjective opinion. You may have totally different one, who knows.

February 5, 2023
Rated 3 out of 5 stars

Return

I bought 2 garmin watches, kept one and sent one back.So far no problem with kept watch.The problem is returning. It took a few trys to get a return invoice sent, parcelled up and sent as advised. I sent 1st class post and receipt and Oobuy.co.uk claiming not to have received it. I didn't send recorded and signed delivery, which didn't state on the Website therefore I can't claim from Royal Mail. My advice be really careful about sending returns, I only have Oobuy.co.uk word that they didn't receive my return and now I am £125 down. So please use signed for delivery. When I messaged Oobuy.co.uk the answer where not really helpful just said contact the post.

January 16, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look