While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I almost never write reviews, but the customer service I’ve received from Oofos has been exceptional. I had an issue with a specific pair of shoes fitting my foot (my foot is the issue, not the shoes)... See more

Rated 1 out of 5 stars

Ordered 17 days ago. Shipping label created but carrier never contacted to arrange pickup. Customer service has had no answers and I've been waiting on a supervisor reply for days. Can't review a prod... See more

Rated 1 out of 5 stars

Ordered 2 gifts, one shipped fine. But the other never shipped. So I reached out to see if I could get an update. Instead of giving me an update working it get it shipped I received an email that they... See more

Rated 5 out of 5 stars

Shoes extremely comfortable, worth every penny spent. Customer service the best I've encountered!! I bought the oocloog luxe. Not like any other clog. They are so lightweight it's like being baref... See more

Company details

  1. Sportwear Manufacturer

Information provided by various external sources

OOFOS shoes are engineered to help you recover faster after a run, workout, or hike. Step into a pair and immediately Feel the OO!


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great shipping/not great selection

Shipping was very fast. I realize items sell out quickly due to the great comfort of these shoes, but availability was very limited. I ended up ordering a pair of shoes that were not necessarily my first choice since several models were sold out for quite some time.

September 4, 2020
Unprompted review
Rated 4 out of 5 stars

Comfy sandals

This is the first time I bought oofos. The sandals are comfortable but the size runs big. The website suggests for women , go up one size if you wear half size. I bought two pairs, one is size 8 and the other size7. Normally I wear 71/2 and even size 7 is a little big for me. Anyway, I keep both of them because it is too much trouble to send them back. They are a bit pricey but it seems well-made.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing shoe!!!

Amazing shoe!!!
My whole family bought a pair in Florida three years ago. It was time to replace.... ordered on line, quick and easy. Delivered in a timely manner. Excellent experience 💕

September 2, 2020
Unprompted review
Rated 4 out of 5 stars

Not your ordinary flip flop

This is my second pair of these flip flops. I bought the first pair from my physiotherapist. I found that if I wore them, my plantar fasciitis did not recur.
I wore them at the cottage all summer and loved them. Unfortunately, I was looking for my lost dog in the woods and had them on. I have given them four stars as the piece that goes between the toes broke when I was on the uneven ground. I ordered the second pair on line. They were delivered on time and I was notified when they had been placed in my mailbox. They are comfortable, have good arch support and grip the foot much better than an ordinary flip flop.

September 2, 2020
Unprompted review
Rated 3 out of 5 stars

The reason a 3 star review has nothing…

The reason a 3 star review has nothing to do with the product ,but customer service. I have been wearing the oolala's sandals for 3 years now and they are amazing, have always bought them at store, but decided to order the same pair in 2 different colours, on line, one pair fit the other didn't. Same size same sandal, When I called custom service I was told that sometimes one is a bit tighter, it wasn't tighter, it clearly didn't fit. They couldn't do anything for me, had to send it back. He recommended I order the same pair again to see if it was looser, why would I risk that again, and spend another possible 20$ to ship it back, needless to say i won't order again i will try my luck at the store. Amazing sandal thou !!!!

September 1, 2020
Unprompted review
Rated 3 out of 5 stars

Oofos Oocloog unfortunately a no

I have a heel injury and cannot wear a closed back, but I need a closed toe for work and also need orthotics. I tried to find WOMEN'S OOCLOOG locally with no luck. Finally I ordered some from SoftMoc, new item in stock and available online.
Unfortunately, even though my normal size 9 fits everywhere else in all brands of shoes, these were too tight at the front outer sides of my feet/ hurt my feet.
I promptly returned them to Softmoc.
To wear, the Oocloogs felt very sticky inside, and squishy to walk on and honestly not very supportive feeling. The arch felt supportive, but the front of the shoes felt unstable. Orthotics cannot fit inside.
I’ll be sticking with the Crocs Specialist II’s I found online for half the price (my first and only pair of Crocs) that are comfortable, supportive, and fit my orthotics. I really had high hopes for the Oofos Clogs and was unfortunately quite disappointed.

August 29, 2020
Unprompted review
Rated 4 out of 5 stars

One good, one not so good...

I ordered Oofas for myself and my husband. They arrived and mine were great - loved them. However, my husband found that his were too tight - he couldn’t get his feet in - the vamp was too low. I emailed and asked if there was another pair that might work and was told, no, all foot beds were the same. Then I checked further and found a pair with an adjustable vamp, with Velcro, so I exchanged and ordered. The new ones are great and we’re very happy with them. I’m just wondering why we were not told about this other option. If I had not found it myself, we would not have found them, and would not have made the exchange. Maybe a little more initiative on the part of Oofas salespeople?

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Love ❤️

Love, love, love these shoes! So comfy on your feet and great for sore knees and hip joints. I have tons of pairs and always looking for new ones.

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

I love my Oofos

I love my Oofos! My old pair wore out so this time I ordered two pair. They are great for outdoors and in.

August 28, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look