Through professional team was on time , Str -Asrar & Str - Muhammad Karim were through gentlemen , cleared our all queries & suggested the future queries procedure to get solved .being a hospitality... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible customer service support for Hayya Card holders with Ooredoo sim cards. We waited in line (only one counter dedicated to Hayya sim cards) for nearly 30 minutes for help, while 5-6 other coun... See more
Stop deducting balance every time I top up on the pretext of false calls that has never been made. Your customer care executive won’t share details other than phantom outgoing calls to Africa which h... See more
After leaving Qatar in the summer, I am still receiving Ooredoo bills. They seem unable to respond to the simple request to close down my account. I have asked on many occasions, sent them all the pap... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Ooredoo still send me bills every month
After leaving Qatar in the summer, I am still receiving Ooredoo bills. They seem unable to respond to the simple request to close down my account. I have asked on many occasions, sent them all the paperwork they said they needed on several occasions. I don’t know what else to do except ignore them.
Lagoona Mall Branch Qatar
Lagoona Mall Branch Qatar - Thank you so much to Rafatunnisa Begum for her excellent customer service, Rafatunnisa was extremely polite and very helpful.
She took her time to explain everything to us, we highly recommend her.
Worst and bad customer service mainly Arabic Agencies Egyptian
No any experience in customer survices mainly Arabic Egyptian agency,,, nervous,,, not helpful, not comfortable at all…. Useless,,, no any experience…..
This my experience with them more than 5 years ago….
They are not happy 😄 to help any one call 📱 them.
As I didn't find the Tunisian ooreedo…
As I didn't find the Tunisian ooreedo company here, but allow me just to say that you can't find worst than those lyers and escrots in the whole world. The promise you 4 Mo and then you can't even reach 1.5 Mo, you contact them, they keep saying they will fix but actually they never do. If you come in Tunisia, avoid them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





