OPAL ERGO Reviews 

151
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Good experience on the web site and support through whatsApp. The only thing I want to point at is in the return policy page, the mobile phone number mentioned is outdated. Use the phone that is us... See more

Rated 5 out of 5 stars

Very nice experience from the order to the after sales service. I was able to track my delivery easily, my product was delivered quickly, I requested the after sales service after having broken a part... See more

Company replied

Rated 5 out of 5 stars

I ordered a standing desk and ergonomic chair for my home office, and the quality exceeded my expectations. The materials feel premium, the desk is very stable even at standing height, and the c... See more

Rated 5 out of 5 stars

The product fits perfectly in our home office. Online ordering is simple and pricing are decent. We will definitely order from you when needed. Thank you

Company details

  1. Office Furniture Store

Written by the company

At Opal Ergo, we specialize in ergonomic solutions that combine comfort, functionality, and style. From monitor arms and standing desks to workspace accessories, our mission is to help you create a healthier, more productive environment—whether at home or in the office. With a focus on quality, ease of installation, and personalized support, we aim to make your ergonomic upgrade seamless and satisfying. Every product comes with clear specifications and a 30-day trial period, so you can try with confidence. Join thousands of happy customers who’ve transformed their workspaces with Opal Ergo.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

151 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(151)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Great products i’ve been using the mouse pad for almost and year and it’s still in great condition. Got one for my sister too and she loves it as well.

December 22, 2025
Rated 5 out of 5 stars

good product

Great company to buy from! The chair I purchased was exactly as described, delivered on time, and the customer service was excellent. Highly recommend.

November 21, 2025
Rated 5 out of 5 stars

Amazing Customer service

From getting the first chair I ordered and returning it because it didn't fit me well, to getting another one as replacement, costumer support was very reactive and helpful throughout the whole process.

October 2, 2025
Rated 1 out of 5 stars

$180 chinese chair for $410

They sold me a $180 chinese chair for $410. Total rip off.

September 5, 2025
Unprompted review
OPAL ERGO logo

Reply from OPAL ERGO

Thank you for sharing your concern. We understand your point, and we’d like to clarify a few things:
1. 30-Day Money Back Guarantee – We provide a 30-day money-back guarantee on all our products. This period allows our clients to test the product thoroughly and return it if they are not satisfied.
2. Official Distributor – As mentioned clearly on our website, we are the official distributor of the Sihoo brand in Morocco. Sihoo manufactures its chairs in China, which is why the origin of the product is China.
3. Pricing Structure in Morocco – The retail price in Morocco cannot be compared to prices in other countries. For office chairs, Moroccan customs apply a 57% import duty, ( + more than 30% import taxes and 20% VAT), in addition to international shipping and local logistics costs. All of these factors significantly increase the final price.

Rated 4 out of 5 stars

Overall a very nice buying service

Good experience on the web site and support through whatsApp.
The only thing I want to point at is in the return policy page, the mobile phone number mentioned is outdated. Use the phone that is used on WhatsApp for support. Support's replies were fast and consistent, short and to the point, no fuss.

The overall buying experience is simple, and there is no need for assistance.

April 17, 2025

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