Came in quick
Came in quick, super fun colours , works well - got semi-permanent and the crayon temporary ones.
December 20, 2023
Unprompted review
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Company details
Contact info
5-120 West Beaver Creek Rd, L4B 1L2, Richmond Hill, Canada
- 289-597-3988
- customercare@opawz.com
- opawz.com
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OPAWZ.com is A SCAM! STAY AWAY!
I have order a few dye products from them for a total of $85 from this fraudsters. The only reason I purchased cat dye from them is because they advertise themselves as being from Canada. The last thing I would want is to dye my cat with a Chinese product. I love me cat.
Chinese products are a NO NO for skin. There have been numerous cases when both, humans, and animals suffered severe chronic malformations because of use of Chinese skin products. Yes, dye, affects the skin also.
What do you know..DHL contacted me telling me a package of $45 came for me from China. I refused the package because I was waiting a $85 package from Canada. I said to myself..there can be only two possibilities:
1. Someone send me the package by mistake. Can't be! How could someone know my address.
2. I am dealing with some dropshipping scammers here. Obvious choice.
I contacted the scammers and they come up with non sense excuses like VAT is lower if they ship from China..and that they have a warehouse there. I pay the same VAT, no matter China or Canada, it's 19%.
Not only that they have the nerve to make you stupid , like in your face, but they refused to give me a refund.
If you are not familiar with dropshipping here is how the scammers operate. NOTE: This is illegal and I have already contacted the Canadian authorities.
The product is marketed as being a top tier product from a reputable manufacturing country and shipped from there.
In reality they don't even have the product. All they have is a website and they act like a middleman. What you will be getting is a low quality product from China that is overpriced, in this case 2 times more..
Once they get the money from you, they order the product from China and they give the Chinese seller your shipping address.
NOTE: This is not a plastic toy we are talking about. It arrived broke or the colour is not the same as in the photos. This is serious. Your pet could have bad skin reactions and even die from these Chinese products.
STAY AWAY FROM OPAWZ! OPAWZ.COM IS A SCAM!
November 6, 2020
Unprompted review
Reply from OPAWZ
Hi Cata, this review has recently been brought to our attention, but we really need to clarify things to avoid confusion for our customers.
We are a legitimate company based in Canada and have been in the pet grooming market for over a decade. We have production facilities around the world like Canada and China and other countries to better serve our global customer base. We do not dropship any of our products.
The shipping to from Canada to some countries, including Romania where you are from, is very high so that exactly is the reason why we prefer using our Asian warehouse to send you the products so you don't have to wait 75 days for the delivery from Canada.
We ensure the quality of our products is the same from any warehouse, since our number one priority is the safety of our pets. Happily we are proud to say that we NEVER had any skin issues in the past and we continuously work hard to avoid any problems in the future too.
We really appreciate your time writing this information and we took the time to clarify it too since we dont want people to misunderstand anything from this review. If you have any problems, please feel free to contact our customer service, we are always happy to help. 🐾❤
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