OPCASES Reviews 13

TrustScore 3 out of 5

3.0

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Company details

Written by the company

OPCASES.com is an online CS2/CS:GO Provably Fair case opening and battling site offering a wide variety of in-game items ranging from rare weapon skins and knives to exclusive collectibles.


Contact info

3.0

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Winnings Denied After Fair Play and KYC Submission

I am an avid CS2 skins gambler and have never experienced this level of unprofessionalism. To summarize: I deposited about $70 and used a 10% upgrader wheel spin. To my surprise, I won a skin worth approximately $550. Naturally, I was ecstatic and immediately tried to withdraw my winnings.

I was prompted to upload a picture of my ID and proof of address for KYC verification, which I submitted in good faith. I went to bed hopeful, expecting my KYC to be verified and my winnings available.

The next day, I received an email stating that my KYC was denied and that I could not withdraw my winnings at all, because I am not in an “eligible area” to use the platform. Before I could respond or ask for clarification, I was banned from their Discord server and my entire Steam account was blacklisted from the site.

This is extremely frustrating. Other platforms that restrict certain jurisdictions typically prevent deposits or account creation upfront — not after a user has deposited, played fairly, and won.

I feel hurt and betrayed by how this situation was handled. I strongly advise caution for anyone considering using OPCASES, as this was an unprofessional and unfair experience.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Actual Scam With KYC

Actual Scam

Had tried to withdraw a skin worth over 1800 and they kept asking for kyc and kept denying it. Gave up and just donated their money back due to frustration. They will never open withdraw for due to lying about kyc and not disclosing why rejected.

October 10, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Hey there,

We’re sorry to see this review, but your statement is not accurate. Your KYC verification was not denied without reason. It was rejected because the photo ID you submitted had expired over four years ago, and the proof of address document was not uploaded properly.

You were clearly informed of this by email, where we explained this to you and asked you to resubmit documents that weren't expired.

Br

OPCases Team

Rated 1 out of 5 stars

No responsibel gaming tool says enough…

No responsibel gaming tool says enough about this website sadly 1 star from me

August 26, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Hey! We take responsible gaming seriously 😌 Anyone can request a permanent account ban anytime by reaching out to support.

Br

OPCases Team

Rated 1 out of 5 stars

Very suspect site

Very sus. Everything on the site feels scripted, their discord is just a long stream of admins making weird excuses. Wouldn't trust them with the money from my copy of monopoly let alone my wallet.

August 12, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

We’re sorry you feel this way! All games on OPCases are provably fair, you can verify the integrity of each game by yourself here: https://opcases.com/fairness

BR

OPCases Team

Rated 1 out of 5 stars

Fraudulent giveaways

Fraudulent giveaways for u to fall into their website, and make a deposit, but your account has a wager rule because u didn't make a deposit before winning a giveaway, so u will be catalogued as a giveaway hunter, never being able to withdraw anything, stay away from this website and their 2 ppl support, a complete scvm and his little buddy. Dont enter on this website.

July 2, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Hey! Our giveaways aren’t fraudulent 😄 They run daily & weekly, and winners always get paid. Users who are clearly freebie hunters and are only claiming free promos will always have higher wager requirements.

BR

OPCases Team

Rated 1 out of 5 stars

Fraudulent Website

Scaming website, giving giveaways as a trap for u to deposit only to find out that u will never be able to withdraw anything because some INSANE abusing wager rule, stay tf away from this scammers, 2 guys in their garage, the scammer and his little buddy, dont fall for this shit

July 16, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Hi there,

We're sorry you feel this way. Obviously no one is getting scammed, our giveaways run daily and weekly on our socials, and everyone has a fair chance to participate. And don’t worry - we’re not running things from a garage 😄

Br

OPCases Team

Rated 5 out of 5 stars

Fun casino with amazing support

Pros:
1. Cases are nice and fun, not as risky as other casinos but its fun to play with.
2. Impeccable customer support. Owner (discord name Dice) is super friendly and supports to his full capacity. Fun to talk to as well.
3. Withdrawals and deposits are real quick and instant. Some casinos take like a minute or so to process, but here I felt that "instant" transfer speed.

Cons:
1. (Not necessarily a con) But small casino, could add more game modes.
2. Cloudflare, requests to reload the page every now and then, could be annoying a bit.

July 3, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Hey, thank you for your honest feedback!

Br

OPCases Team

Rated 5 out of 5 stars

Good user experience

Small but decent casino. Deposited, played some, withdrew. Of course, I am down, but that is what case opening site is for. Tried out the support - took only 3 minutes to get an answer. They are also doing fair and square giveaways while having decent rules against non-customers who are seeking to get free money.
They should add more modes, but UI is really cool

June 26, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Thanks a lot for your detailed feedback! We're happy you enjoyed the experience and our support. More modes are on the way, stay tuned!

Br

OPCases Team

Rated 5 out of 5 stars

I have had no issues using this site…

I have had no issues using this site fast withdrawals for my skins and crypto with no issues i prefer this site over the other main stream sites

June 27, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Thank you for your kind words! We're glad to hear you've had a smooth experience on OPCases.

Br

OPCases Team

Rated 1 out of 5 stars

I got scammed by this website

I got scammed by this website, I won a 5$ giveaway so I entered the website and did a few upgrades, I was sitting on 13 dollars, and triying to withdraw a skin, but it wasnt possible because of the wager requirement. So I asked the support, and they told me that if I wanted to withdraw, I could made a deposit so I can turn my account status from "no depositer" to "depositer" so I did make a deposit, only to find out, that the wage requirement didnt go away, and the support was very rude, and treat me like shit, like "you are a giveaway hunter" bla bla bla, stay away from this website.

June 25, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Hi there,

We’re sorry to see your negative review, especially after the extensive time support team spent clearly explaining the wagering requirement on your account. This policy is standard and applies to all users equally. Once the wagering requirement is met, you’re fully able to make a withdrawal.

Your account remains active and unrestricted—there has been no ban, and no scam has taken place. We take these accusations seriously, and labeling the situation as such is both misleading and unfair.

We kindly ask that you refrain from making false claims against a business simply for upholding its clearly stated terms.

Br

OPCases Team

Rated 1 out of 5 stars

Worst site ever

Worst site ever. It takes from hours to week to withdraw, site glitching always, worst support which is owner and his friend, a lot of kids just chilling in discord general.

May 2, 2025
Unprompted review
OPCASES logo

Reply from OPCASES

Thank you for your feedback. Our withdrawals are almost always instant, unless additional verification steps such as KYC or confirmation checks are required. We appreciate you taking the time to share your experience and will continue working to improve our platform and support service.

– The OPCases Team

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