pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more
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In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.
Contact info
410 N Scottsdale Rd, Suite 1600 , 85281, Tempe, United States
- 888-352-7075
- resolution@opendoor.com
- opendoor.com
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Don't trust them -- unreliable!
Booked a time for them to come out since their initial offer was offensively low. Got it confirmed and then canceled about half an hour before it was scheduled. They haven't attempted to recontact or follow up at all. Don't recommend.
Two contracts canceled near closing - then ignored me
I had two properties under contract with Opendoor. They completed inspections, ordered title work, and paid earnest-money deposits—then canceled both deals shortly before closing.
For one property, they claimed renovations were underway, which was not true. I repeatedly asked for a clear explanation, but they stopped responding.
After wasting weeks of my time on two separate deals, I would not rely on an Opendoor contract until the sale has actually closed.
Waste of time
Opendoor presented me with an offer of $505,000, contingent upon the payment of $390,000 after deducting applicable fees. The remaining amount, $115,000, was allocated towards repairs. However, within a month, the offer was rescinded due to the discovery of mold in the basement during a home inspection. Subsequently, I conducted my own inspection and confirmed the absence of mold in my basement.
My agent was rude and always preoccupied with other matters when I tried to ask questions. She never fully explained anything to me. Even when she called to inform me that they were withdrawing the offer, I missed the call because I was already on the phone with someone else. I immediately called back, but she was magically occupied with a different appointment and didn’t respond to me until over an hour later.
There was something peculiar about my situation that I’m not sure what it was. I strongly advise against using Opendoor.
Opendoor Did What They Promised
The whole process was fast and efficient. This was the easiest closing ever. I really didn't believe it when I was told we could close in 30-40 days. But we did. Everyone involved from Opendoor were helpful, knowledgeable & professionally friendly. Special shoutout to Gabbby.
I got multiple offers from diffrent…
I got multiple offers from diffrent home buying companies and opendoor was by far the lowest offer I recieved. Honestly the offer was pretty insulting and it took 5 days to get the offer
Do not use open door to sell your home
Do not use open door to sell your home
They tried to establish utility accounts at my residence and I never even accepted an offer . Total scam !!
Disappointing Quality for Price
The product didn’t match the description at all, and delivery took longer than expected. Kinda let down here.
Easy home sale!
It was so easy to sell our house to open door! Almost everything was done through the app and all of the people I worked with were very friendly!
Close the door to open door!
I am currently in the process of selling my home to open door and it has been the most damaging experience I have ever had. I am currently still waiting for about 13 days for their final decision on how much money they are going to ask for repairs. I am in a crunch and need to move into my next place, but reaching out to open door has been horrible. It has been escalated and still nothing. If I were you, I would not use them. They do not care about the time and they do not care about you being inconvenienced. They will wait till the very last day before they submit to you their final paperwork. The title company has completed their job. Yet we are both waiting on them and that is absolutely crazy. This has been ongoing for probably three weeks now or longer. My next move is to just pull out and sign with another cash buyer.
Do not use this company
I feel like they are probably misleading and lying to enough customers to start a class action investigation and I intend to find them.
I am extremely disappointed with my…
I am extremely disappointed with my experience with Opendoor. My offer changed three different times throughout the process, which made it difficult to feel confident or trust the numbers I was being given.
The biggest issue was the repair deductions. I completely understand that a company purchasing a home may account for cosmetic updates, paint, and minor repairs. However, I was shocked when I received a $12,000 deduction for repairs. My home was built in 2020, has been well maintained, and it is just me and my preteen living here with no pets. My HVAC system had been professionally serviced only five weeks before the inspection.
Even the inspector stated that the home was in good condition and that the main items noted were cosmetic in nature. The repair costs presented by Opendoor felt excessive and did not seem to reflect the actual condition of the home.
What made the experience even more frustrating was that I received another offer from a different company that was over $17,000 higher than Opendoor’s final offer. I chose to explore Opendoor because of the convenience and the promise of a simpler cash sale, but the repeated offer changes and unexpected deductions made the process stressful and disappointing.
I recommend that anyone considering Opendoor ask very detailed questions about potential repair costs, fees, and how much the offer can change after inspection. The convenience may be appealing, but make sure you compare your final net proceeds with other buyers before making a decision.
Everything from beginning to end went…
Everything from beginning to end went smoothly. It's difficult to not deal face to face but they offer phone and text support. Their offer was good and I avoided dealing with realtors and the aggravation of showings. Couldn't be more pleased.
Easy process
Easy process. Quick, simple, and easy to complete the tasks needed. Great team to work with.
Selling to Opendoor was exactly what we…
Selling to Opendoor was exactly what we needed for our situation and everything worked very well. Their instructions were mostly clear, they allowed us to set a closing date out 60 days and allowed late check out, which helped us out a lot. Communicating for questions that the title company couldn’t answer was a bit difficult but ended up ok. I would recommend to anyone who isn’t in a home or situation that works for a traditional sale. We got our money the same day of closing.
Ghosted after asking for proof of $32k repair demand
Opendoor gave us an offer, we signed, then out of nowhere they demanded a $32,000 price cut after their inspection. Our own independent inspection showed nothing close to what they were claiming. When we asked for documentation to back it up, our agent stopped responding entirely.
We canceled per our contractual rights and sent four emails and texts over a week and all were completely ignored. No confirmation, no response. We had to contact the title company directly and threaten regulatory complaints to finally get them to acknowledge our cancellation.
Unprofessional, disrespectful, and a classic bait-and-switch. Do not trust their "final offer" until you're at the closing table.
Super convenient
Super convenient. Amazing customer service. Great communication. An all around wonderful experience. Thanks so much!
If I could give zero stars I would
If I could give zero stars, I would. I’m tired of receiving what looks like a legitimate offer on my clients’ homes when it’s really just a marketing solicitation. It creates confusion and makes homeowners think they already have a real purchase offer when they often don’t.
As a real estate professional, I’ve had clients question whether they should take their homes off the market because they believed they had an actual offer in hand. That kind of marketing wastes everyone’s time and creates unnecessary confusion.
If you’re considering working with this company, make sure you understand exactly what you’re receiving and compare the actual net proceeds, including any fees, repair deductions, and other costs, before making a decision.
So incredibly easy
So incredibly easy. I’ve bought and sold over a dozen homes and this was by far the most upfront honest transaction. They did everything they said they would do. I cannot say enough about how smooth things went. Highly recommend skipping the real estate game and going with Opendoor based on my experience.
Deceptive
I was a long time Opendoor stock holder. I believed in the mission and product. Trying to help a family member sell to them was the worst real estate experience I’ve ever had and caused to me to lose any trust in the company. They gave us a quote we accepted. After inspection they gave a new quote and we accepted. They incorrectly asked us to pay out of pocket for a point of sale inspection by the city (title told us they should have done it). They then backed out of the deal a day before closing. Well now do our own open market sale, but we’ve wasted a month. Will never use again
They withdrew the offer on closing day.
Went through the whole process. Everything seemed like it was going good. Signed papers with the mobile notary and moved out. Open door called me on closing day and said they were withdrawing the offer. Very unprofessional. I dont recommend using open door.
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