I think Openpay is great you can pay off in small amounts without breaking the bank. I also love the online feature where you can pick how much you pay over a certain amount of weeks or months. The on... See more
Company replied
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I once gave Openpay a 5 star review, however I have just been told that their monthly fees are going up, up to $5 per FN due to cost of living.. I find this ridiculous, how does the cost of living eff... See more
Company replied
What can I possibly say that anyone that has benefitted from the use of Openpay doesn't already know? I tell my friends and they to now use Openpay. Times are getting harder and bills more expensive.... See more
Company replied
0penpay is a excellent company to do business with, Their APP is very easy to use plenty of places to shop at and the process is easy to go through with good options that can be used. A good and safe... See more
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Company details
About Openpay
Written by the company
Pay the flexible way with Openpay. Spread the cost of purchases up to $20k over 2-24 months.
Our mission is to change the way people pay, for the
better.
No interest. None.
How it works.
Shop with Openpay.
Fee Structure.
Help & Support.
Contact info
People also looked at
I was very happy with the service and…
I was very happy with the service and the selection of plans, it was very helpful and easy, no problems with using it again
October 13, 2022
Unprompted review
Reply from Openpay
Thanks Keith! Glad you're making the most of the flexible payment plans.
Easy on your budget.
Simple and easy to stick to a plan. Makes purchasing those larger items affordable.
January 13, 2023
Unprompted review
Reply from Openpay
Thanks for the great review Susan!
Always helpful customer service
Always helpful customer service
Easy as App user friendly
January 13, 2023
Unprompted review
Reply from Openpay
Thanks for the great review Troy! We appreciate it.
Easy and quick
quick and easy, and 1 of the best things is comunication
January 13, 2023
Unprompted review
Reply from Openpay
Thanks for the review Fred! Glad everything was nice and easy.
Thanks open pay I've never had a…
Thanks open pay I've never had a problem it's helped me over Xmas and before and after thank you
January 13, 2023
Unprompted review
Reply from Openpay
Thanks for the great review Kerri! So glad you've had a nice and easy experience with us.
Easy and effective
Súper easy to use and easy to pay. Love the idea of have more than 4 fortnight payments as other providers.
December 7, 2022
Unprompted review
Reply from Openpay
Thanks Elaine! Sounds like you're making the most of the flexible payment plans.
Poor customer support and insecure methods of requesting identity documentation
Sign up was easy, but after I made my first payment - I immediately went to pay my bill the next day and my account was locked. I called support, and they said their internal systems were offline and to call back another time. I called back later, and they were still offline.
When I finally got in touch with support, they said we just need you to respond to an email and you will get your account unlocked, and then they hang up the call. When I received the email, they wanted me to send copies of my personal identity documentation via email to a shared email inbox that almost certainly all of OpenPay's customer support team can access.
This is extremely outdated and insecure practices for identity verification. I refused to provide my information via these insecure method, but was still eager to identify myself and there was no other option.
I would not be surprised if this email inbox for OpenPay has thousands of their customers ID documentation waiting to be compromised by a third party, or a malicious insider. It is ridiculous we have to deal with such practices in this modern age.
December 31, 2022
Unprompted review
Reply from Openpay
Hi Jacob,
Ensuring our customers have a secure environment is very important to us. We may ask you to re-verify yourself before access to the account is granted. Your assumptions regarding the access to the inbox are incorrect. Thanks for the feedback however.
It was a very easy experience
It was a very easy experience. Also I had some financial difficulty for a month and Open Pay was very accomodating.
December 31, 2022
Unprompted review
Reply from Openpay
Thanks for the great review! We endeavour to help our customers when and however we can.
So easy to use and pay with
I find Openpay is the easiest to use compared to other get now pay later on tge market.
Very happy with Open pay.
January 11, 2023
Unprompted review
Reply from Openpay
Thanks for the review Christine! Glad to hear you're finding Openpay so easy to use :)
You did not answer my inquiry and have…
You did not answer my inquiry and have not refunded money that is owed to me... !!!
January 10, 2023
Unprompted review
Reply from Openpay
Hi Katherine,
We have tried to reach out to you regarding this but you haven't replied. Please contact us on info@openpay.com.au
Openpay made my Christmas easy
Openpay made my Christmas easy, with their payment plans
December 20, 2022
Unprompted review
Reply from Openpay
Thanks for the review Treena! So glad we could help with your Christmas shopping :)
Great service
You should be reviewing me :D
Brilliant, flexible, and convenient - a fantastic service. Thank you :)
January 11, 2023
Unprompted review
Reply from Openpay
Thanks for the review Jonathan! So glad you've had great experience using Openpay :)
Was so easy to do and the staff were…
Was so easy to do and the staff were magnificent with the help l needed so thank you for that kind regards Shane Edwards
January 9, 2023
Unprompted review
Reply from Openpay
Thanks for the review Shane! We're so glad to hear you've had a great experience with our customer service team!
Very easy to use & there when needed
January 17, 2022
Unprompted review
Reply from Openpay
Thanks for the great review Kat! So glad everything was nice and easy.
Love Openpay
Love Openpay, so easy to use and can always check payments, limits and plans on the app. Will definitely use as required.
January 7, 2023
Unprompted review
Reply from Openpay
Thanks Terry! So glad you've found everything so nice and easy :)
Easy transactions
Easy transactions, can pay over good time and love this app but need more stores :)
January 4, 2023
Unprompted review
Reply from Openpay
Thanks Karen! We're always looking to add new merchants onboard so keep your eyes on this space.
Highly recommended
The approval process is simple and straightforward and the repayments are affordable
July 21, 2022
Unprompted review
Reply from Openpay
Thanks for the great review Debra! Happy to hear it was all nice and easy.
Openpay makes it easy to pay
I have used Openpay for a few years now and have always found the process easy and their system works for me.
September 6, 2022
Unprompted review
Reply from Openpay
Thanks for the great review Anne! Glad you've had a nice and easy experience.
Getting things for the kids for school…
Getting things for the kids for school it was very helpful
December 20, 2022
Unprompted review
Reply from Openpay
Thanks for the review Kym! Glad we could help with those back to school purchases.
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