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Opera Beds Reviews 1,608

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 256 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their helpfulness, professionalism, and friendly demeanor from initial purchase through installation. Customers consistently highlight the excellent quality of the products, noting the comfort and functionality of the beds, which are often described as well-made and aesthetically pleasing. The delivery and installation service is frequently commended for its punctuality, efficiency, and the care taken by the teams, including the removal of old beds and packaging. Many people appreciate the personalized service, detailed advice, and clear communication throughout the entire process, making the experience smooth and stress-free. However, some customers also noted occasional issues with delivery dates not being met as initially scheduled, requiring follow-up calls to resolve. A few other people also felt that there were discrepancies in product specifications, such as storage drawers not closing flush or height differences in dual mattresses, which impacted their satisfaction.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Product

Users describe positive interactions with the product, consistently praising its quality, comfort, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting the professionalism and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as excellent and well-built.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bed was delivered as per schedule. Gentlemen were really polite and professional. They removed the old bed and installed the new bed very swiftly. They explained how to use the bed clearly and patient... See more

Company replied

Rated 5 out of 5 stars

From the visit at the High Wycombe show room to getting the bed was a wonderful experience. Though there was an issue with the headboard size and frame, this was sorted very professionally. The delive... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish by Nick and Greg today. They delivered and installed a bed and riser recliner chair for us. We were phoned with an estimated arrival time. Which was very helpf... See more

Company replied

Rated 5 out of 5 stars

Opera Beds provide a highly personalised service and have a huge depth of knowledge. Their showroom in Bucks is quite incredible. The bed was delivered and installed quickly by very professional peopl... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Bed Shop
  3. Furniture Manufacturer
  4. Hospital Equipment and Supplies Store

Written by the company

Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.

Stylish, Customisable Design

Written by the company

Committed to creating attractive, homely designed beds that you can make yours
Opera offer a wide range of design options including size, style, headboard, wood finish, upholstery and more.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Emerald Motion Adjustable Bed

Opera Beds have been superb from the moment I was in contact with them. Michelle the sales lady who responded to my initial email queries, replied back to me quickly and so very friendly and polite, not pushy like other sales people. I ordered over the phone through her and she was very helpful and knowledgeable and made the process so easy. Thank you Michelle. The bed itself is a dream. It is by far the most comfortable bed I have had. Being able to adjust it is so lovely. It looks and feels real quality and I love it. The delivery and fitting was also done with the same professional, friendly, polite and helpful process. The 2 guys treated my home and my new bed with great care and done with great efficiency. I highly recommend Opera Beds to anyone looking at getting a new bed, you won’t be disappointed. Thank you.

January 30, 2026
Unprompted review
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Reply from Opera Beds

Hello Martin,

Thank you so much for taking the time to leave such a wonderful review.

We’re absolutely delighted to hear how positive your experience has been from start to finish. Michelle will be thrilled to receive your kind words, she takes great pride in offering friendly, knowledgeable advice without any pressure, so it’s lovely to know that came across.

We’re also really pleased that you’re loving your bed and finding it so comfortable and easy to adjust. Knowing it both looks and feels like quality means a great deal to us. Your comments about our delivery and installation team are equally appreciated, they’ll be delighted to know their care and professionalism made a difference in your home.

Thank you again for your recommendation and for choosing Opera Beds. Wishing you many comfortable nights ahead!

Kind regards,
Jordan

Rated 5 out of 5 stars

Excellent service from beginning to end

Excellent service from beginning to end. The Cirencester chap was very good & informative & very patient. Delivery was really quick & the Dwain & Lukasz the delivery men were fantastic & tidied up beautifully. All in all a very good experience, highly recommended.

January 29, 2026
Unprompted review
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Reply from Opera Beds

Hello Toni,

Thank you for your fantastic review.

We’re really pleased to hear you received excellent service from beginning to end. It’s great to know our sales team member was informative and patient, and that Dwain and Lukasz made such a positive impression with a quick, professional delivery and tidy installation, they’ll be delighted to hear your kind words.

Thank you for your recommendation and for choosing Opera Beds. We truly appreciate your support and are so glad you had a great experience with us.

Kind regards,
Jordan

Rated 5 out of 5 stars

Comfortable and flexible

Really good comfortable beds that offer great flexibility. The delivery service was excellent as the two chaps had it put together in no time. These are fabulous beds for people who might struggle to sit up unaided, giving all the benefits of a hospital bed but more comfort and a better aesthetic. Dad bedroom still looks like a bedroom.

January 27, 2026
Unprompted review
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Reply from Opera Beds

Hello Melanie,

Thank you so much for your kind words!

We’re delighted to hear that you find the beds comfortable and flexible, and that the delivery team made the setup quick and smooth. It’s wonderful to know our beds provide the benefits of a hospital bed while still keeping the comfort and look of a real bedroom, exactly what we aim for.

We’re glad your dad is enjoying his new bed, and we appreciate you choosing Opera Beds!

Kind regards,
Jordan

Rated 5 out of 5 stars

Great customer service

Great customer service, knowledgeable staff, fast delivery, excellent product, high recommended.

January 13, 2026
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Reply from Opera Beds

Hello Sarah,

Thank you for your great feedback!

We’re delighted to hear you were pleased with our customer service, knowledgeable team, fast delivery, and the quality of the product. Your recommendation really means a lot to us.

Thank you for choosing Opera Beds, and please don’t hesitate to get in touch if we can help in the future.

Kind regards,
Jordan

Rated 5 out of 5 stars

Customer Service is excellent

Opera beds are a great company.
Needed to swap a mattress for mom, very quick change over, Courier kept in touch regularly.
I'd also like to add, the Electric Profile bed is very well made.
Would definitely recommend.

January 8, 2026
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Reply from Opera Beds

Hello Sally,

Thank you for your lovely review and recommendation.

We’re really pleased to hear the mattress swap was handled quickly and smoothly, and that the courier kept you well informed throughout. It’s also great to know you’re happy with the quality of our product, that’s exactly what we aim for.

Thank you again for choosing Opera Beds, and please don’t hesitate to get in touch if we can help with anything in the future.

Kind regards,
Jordan

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. The whole experience of buying the bed, from our appointment with Billy in the showroom to the very professional installation service with Dwaine and Lukasz , could not have gone better. Everyone we dealt with was very knowledgeable and friendly.
We also feel very comfortable knowing, should we need any further help, we only have to call and ask.

January 23, 2026
Unprompted review
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Reply from Opera Beds

Hello Karen,

Thank you so much for your kind recommendation and for taking the time to share your experience.

We’re delighted to hear everything went so smoothly, from your showroom appointment with Billy through to the installation by Dwaine and Lukasz. I’ll be sure to pass on your lovely feedback to the whole team, it really means a lot to them.

It’s also great to know you feel reassured about ongoing support. Please don’t hesitate to get in touch if you ever need any further help; we’re always happy to assist.

Kind regards,
Jordan

Rated 5 out of 5 stars

Excellent

Excellent service from sale to installation. Kept informed every step of the way & installers Rich & Darren courteous & professional. The profiling bed will make life more comfortable for mum.

January 20, 2026
Unprompted review
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Reply from Opera Beds

Hello Clare,

Thank you for your kind review.

We’re delighted to hear you received excellent service from sales through to installation, and that you felt well informed at every stage. Rich and Darren will be especially pleased to hear your comments about their courteous and professional approach.

It’s wonderful to know the profiling bed will help make life more comfortable for your mum. Thank you for choosing Opera Beds and for taking the time to share your experience.

Kind regards,
Jordan

Rated 5 out of 5 stars

Beautiful beds in both appearance and…

Beautiful beds in both appearance and from an operational point of view.
Just what I needed to adjust the height to meet my wife’s need.

January 16, 2026
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Reply from Opera Beds

Hello Leslie,

Thank you for your wonderful feedback. We’re delighted to hear that you’re pleased with both the appearance and the operation of the bed, and that the height adjustment is exactly what you needed to support your wife’s needs.

Thank you for choosing Opera Beds and for taking the time to share your experience.

Kind regards,
Jordan

Rated 5 out of 5 stars

Great company

Absolute fantastic company from the first phonecall to the insterlation of the bed they fully erected the bed and took everything away with them excellent quality bed very sturdy and gave us a full rundown on how to operate the bed fully

January 12, 2026
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Reply from Opera Beds

Hello Pete,

Thank you for your fantastic review. We’re delighted to hear that you had such a positive experience from the first phone call through to installation. It’s great to know the team fully erected the bed, cleared everything away, and took the time to give you a thorough demonstration of how to operate it. We’re also pleased you’re happy with the quality and sturdiness of the bed.

Thank you for choosing Opera Beds.

Kind regards,
Jordan

Rated 5 out of 5 stars

Totally reliable in an emergency!

Very understanding of our circumstances over xmas, absolutely first-class service, ordered, delivered, and assembled in less than a week!! Thank you!!

January 5, 2026
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Reply from Opera Beds

Hello John,

Thank you so much for your kind review. We’re really pleased to hear that our team were understanding of your circumstances over Christmas and able to provide such a quick turnaround. Delivering, assembling, and completing everything in under a week is something we’re proud of, and it’s wonderful to know this made a difference for you.

Thank you for choosing Opera Beds.

Kind regards,
Jordan

Rated 5 out of 5 stars

Highly recommended

Excellent, joiners customer services

January 5, 2026
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Reply from Opera Beds

Hello Adam,

Thank you for leaving a 5 star review it means the world to us!

If you need anything in the future don't hesitate to be in contact with us!

Kind regards,
Jordan

Rated 5 out of 5 stars

Prompt and efficient

Arrived promptly at the time given. Friendly and efficient. Rich and Darren ensured we understood how everything works before leaving.

January 15, 2026
Unprompted review
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Reply from Opera Beds

Hello Jacqueline,

Thank you for your kind review.

We’re delighted to hear that everything arrived on time and that Rich and Darren were friendly, efficient, and took the time to ensure everything was clearly explained before leaving. We’ll be sure to pass on your lovely feedback to them.

Thank you for choosing Opera Beds.

Kind regards,
Jordan

Rated 5 out of 5 stars

Good communication throughout the…

Good communication throughout the ordering and delivery processes. Products arrived on time and were installed efficiently.

January 13, 2026
Unprompted review
Opera Beds logo

Reply from Opera Beds

Hello Martin,

Thank you for your review.

We’re pleased to hear that you experienced good communication throughout the ordering and delivery process, and that your products arrived on time and were installed efficiently. Your feedback is greatly appreciated and will be shared with the team.

Thank you for choosing Opera Beds.

Kind regards,
Jordan

Rated 5 out of 5 stars

Just received my bed today

Just received my bed today. Drained and Luhasz were punctual, courtsey and very professional. It was assembled and demonstrated to me in what seem in a blink of an eye and left my bedroom spotless. Definitely will be recommending Opera bedsvand these guys to my friends. Thank you

January 14, 2026
Unprompted review
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Reply from Opera Beds

Hello Ovasene,

Thank you for your lovely review.

We’re delighted to hear that Dwaine and Lukasz were punctual, courteous, and professional, and that your bed was assembled and demonstrated so efficiently. Leaving your bedroom spotless is exactly the standard we aim for, so it’s great to know this was your experience.

Thank you for recommending Opera Beds and our delivery team, your kind words are very much appreciated.

Kind regards,
Jordan

Rated 5 out of 5 stars

Kind, professional and fast delivery

I felt really over whelmed when trying to find a suitable bed for my dad following a 3 week stay in hospital. Billy in the sales team took the time to understand my dad’s illness and was able to recommend the mist suitable product within our budget.
He took multiple calls from me, remaining polite and professional on every occasion.
The delivery team were fantastic, Paul J & Paul C arrived on time, had the bed put together quickly and took all packaging away with them leaving our home clean and tidy.
I would absolutely recommend Opera to anyone that finds these selves in need of a special bed.

January 14, 2026
Unprompted review
Opera Beds logo

Reply from Opera Beds

Hello Ranj,

Thank you so much for sharing your experience.

We understand how overwhelming it can feel when arranging the right support after a hospital stay, so we’re really pleased to hear that Billy took the time to understand your dad’s needs and helped you find the most suitable option within your budget. Your kind words about his patience and professionalism will be greatly appreciated.

It’s also wonderful to hear that Paul J and Paul C provided a prompt, efficient, and tidy delivery and installation. We’ll be sure to pass on your thanks to them.

Thank you for recommending Opera Beds, your trust means a great deal to us, and we wish your dad continued comfort and recovery.

Kind regards,
Jordan

Rated 5 out of 5 stars

Definitely recommend

We are very happy with the purchase of 6ft adjustable bed with twin mattresses. Exactly as described and exceptional quality. Excellent customer service, happy to answer any questions and advise and I don't think we've ever experienced such great delivery information, kept up to date every step of the way. Then to finish off, the delivery/installation team are a credit to the company, very happy with their service. Overall, very pleased & satisfied.

January 14, 2026
Unprompted review
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Reply from Opera Beds

Hello Sandra,

Thank you for taking the time to leave such a detailed and positive review.

We’re delighted to hear how happy you are with your 6ft adjustable bed and twin mattresses, and that the quality met your expectations. It’s especially pleasing to know that our customer service, delivery updates, and installation team all contributed to such a positive experience.

Your feedback means a great deal to us and will be shared with the whole team.

Thank you for choosing Opera Beds.

Kind regards,
Jordan

Rated 5 out of 5 stars

Excellent delivery and helpful staff

Excellent delivery of bed and removal of old bed by Rich and Darren. They were speedy, friendly and helpful in guiding us through how to operate the bed.

January 8, 2026
Unprompted review
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Reply from Opera Beds

Hello Anna,

Thank you for taking the time to leave such a kind review. We’re delighted to hear that the delivery and removal of your old bed went smoothly and that Rich and Darren provided a speedy, friendly, and helpful service. Ensuring our customers feel confident using their new bed is very important to us, so it’s great to know their guidance was appreciated.

We hope you enjoy many comfortable nights ahead, and thank you for choosing Opera Beds.

Kind regards,
Jordan

Rated 5 out of 5 stars

Returns

I viewed a bed for my mother which I purchased and delivery and installation all went really well.
Unfortunately the bed was not suitable, and so I had to request to return it.
Opera were happy to accept this without question and immediately organised the collection of the bed.
A first class, helpful and honourable company. Thank you.

January 6, 2026
Unprompted review
Opera Beds logo

Reply from Opera Beds

Hello Tony,

Thank you very much for taking the time to leave such a thoughtful review.

We’re pleased to hear that the delivery and installation went smoothly and, although the bed wasn’t ultimately suitable for your mother, we’re glad we were able to support you with the return process quickly and without difficulty.

At Opera Beds, we believe it’s just as important to make things straightforward when a product isn’t right as it is when everything goes perfectly, so your kind words really do mean a lot to us.

Thank you again for your feedback and for choosing Opera Beds.

Kind regards,
Jordan

Rated 5 out of 5 stars

Rich and darron fast and efficient very…

Rich and darron fast and efficient very good

January 5, 2026
Unprompted review
Opera Beds logo

Reply from Opera Beds

Hi Paul, it's great to hear Rich and Darren were quick and efficient with your delivery. I will pass this on to the team!

If there is anything else we can help with, please feel free to get back in touch with us.

Thank you for choosing Opera.

Kind regards,

Chantelle.

Rated 5 out of 5 stars

Great Bed installation

Great Bed installation. Paul and Paul are very professional installers, they were very knowledgeable and friendly.
Once installed they explained how to use the controller and showed us what the bed can do.
They also told us about the companies 10 night mattress policy should the original one not be suitable. In our case it was fine, very comfortable probably because they showed interest in our needs when ordering.

December 10, 2025
Unprompted review
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Reply from Opera Beds

Hi Debora, thank you for sharing your experience with us!

We do pride ourselves on helping find the right products from the start, so it's excellent to hear you could enjoy a bed tailored to your needs without having to exchange it.

I will be sure to pass on your kind comments to Paul and the rest of the team. If there is anything else we can help you with, please feel free to get back in touch.

Kind regards,

Chantelle.

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