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ophthal-optics.de Reviews 2

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TrustScore 3.5 out of 5

3.7

Optician
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Company details

  1. Optician
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Medical Equipment Supplier

Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

Online-Bestellung wurde storniert mit der Erklärung, dass die Preise gerade angepasst würden, nun mehrere hundert € teurer

Nach Bestellung eines Artikels und der Bestätigungs-Mail kam eine Mail mit dem Inhalt, ich hätte die Bestellung storniert. Ich hatte schon den Betrag angewiesen und nun dort angerufen. Im Telefonat sagte man mir, dass die Online-Preise gerade angepasst würden und sie mir den Artikel so nicht verkaufen würden. Es handelt sich um eine Differenz von mehreren hundert €. Auch mein Einwand, ich hätte ja die Bestellung nicht storniert führte nur zu einem Verweis auf die AGBs, in denen steht aber ausdrücklich, dass die Annahme eines Angebotes zum Vertragsabschluss führt. Immerhin kam das Versprechen, das Geld zurückzuzahlen, mal sehen. Da ich meine Zeit und mein Geld nicht in Anwaltsplänkeleien investieren will, belasse ich es dabei.

April 24, 2024
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