We had an issue with the initial appointment that was set up so had to reschedule. Then I had to keep emailing to receive my incentive. Overall, they have room to improve but the people were nice and... See more
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Company details
Written by the company
Opinion Health is a healthcare research company based in London, UK. Every year, we engage with thousands of patients in low-prevalence disease areas across the globe. We bring together the patient voice and the healthcare professionals perspective.
Contact info
11 Poland St, W1F 8QA, London, United Kingdom
- +44 20 7486 6700
- info@opinionhealth.com
- opinionhealth.com
Replied to 57% of negative reviews
Typically replies within 24 hours
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Delay of payment
I completed a survey on February 9th, I was made to understand that payment will take 2-3 weeks. It's been over a month without receiving my incentive, I have sent out emails to "lily" no reply it's frustrating you don't behave this way.

Reply from Opinion Health
Reliability is 100% safe
Surveys are interesting and love the…
Surveys are interesting and love the incentives.
Great researcher
So far, all of my experiences have been very positive with Opinion Health. I've very much enjoyed taking part in their surveys and think they are very fair when it comes to compensation. I highly recommend getting set up and registered with them and share your opinion!!
Opinion Health survey is the best
Opinion Health survey is the best, and it doesn’t take time to complete and the compensation comes easily without wasting no time.
The studies are okay but the wait to…
The studies are okay but the wait to get paid out is literally ridiculous.
I have done a few surveys/study’s for…
I have done a few surveys/study’s for Opinion Health and I enjoy them and they always compensate as well.. Great Opportunity for anyone who is just scrolling through their phone Anyway.
Opinion Health is simply the Best
Opinion Health is simply the Best. Honest and definitely trustworthy. Keep up the great work. Looking forward to a new 2026 with you.
Completing the surveys are simple and…
Completing the surveys are simple and not that time consuming. The only downfall is the time to get your incentive. You will get paid, however, it will take longer than expected.
It’s a great experience and they really…
It’s a great experience and they really do reward you for your time thank you I appreciate it
I completed a survey for Opinion Health…
I completed a survey for Opinion Health with the clear understanding that payment for each completed phase would be made within 3–5 weeks, as stated by the company. Unfortunately, it has now been over 8 weeks (and counting) and I have still not received any payment.
I have contacted Opinion Health multiple times and keep being told to write to a staff member named Lily. I have done so repeatedly, yet none of my emails have received a response. This is extremely frustrating and unprofessional.
What makes this worse is that I am clearly not the only one affected. I have seen many other participants raising similar complaints across different social media platforms about delayed or missing payments. This suggests a systemic issue, not an isolated case.
Instead of repeatedly telling people to “email again,” Opinion Health should proactively review all emails from the past several weeks or months, identify participants who are owed payments, and settle these debts without further delay. Participants should not have to chase endlessly for money they legitimately earned.
If Lily is responsible for handling these matters, then there is a serious problem with communication and accountability. Ignoring emails while payments remain outstanding is unacceptable.
I strongly urge Opinion Health to:
Review all unpaid cases immediately
Respond to outstanding emails
Pay all participants who are overdue, including myself
Until this is resolved, I cannot recommend this company to others.

Reply from Opinion Health
I can honestly say I loved using the…
I can honestly say I loved using the app. I believe it will be a tool that will be able to help a lot of people. The people that work for the company you're absolutely wonderful. They're so nice and kind and help with anything that you might have a problem with.I highly recommend anyone to give this app a try.
Give it a shot!
Sometimes meeting the criteria can be a little exhausting, but if you have the time they are definitely worth working with. Fast and easy reimbursement and trustworthy.
Very good studies and good payments…
Very good studies and good payments would love to do more highly recommend
Great Experience
User-friendly, intuitive design and easy access. Things moved smoothly and efficiency, especially speed of receiving incentives.
Great experience & incentives!
I really enjoyed my interviews and would love to participate in more studies.
Timely and Nice!
Very accommodating with some technical issues. Very timely. Interviewers quite thorough, asking intelligent questions.
GREAT way to make extra money
This was a great company that made it easy and insightful to earn a little extra cash in some very difficult times. They were compassionate, beneficial and I truly felt that they were interested in what I had to say. If you ever have time and opportunity to work for or with them I totally recommend it
excellent eperience
I have done studies with this company. They pay quickly and are very professional as well as responsive.
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