Opinium Reviews 562

Recently, I have encountered issues with the surveys I receive in my email. Whenever I click on the link to start the survey, I am greeted with an error message stating "page not found." This problem has persisted for approximately two weeks, preventing me from completing any surveys during this time. I am hoping that the issue will be resolved as soon as possible so that I can continue participating in these surveys without any further disruptions.

Getting nervous been waiting about two weeks for money to be paid into my bank so far nothing,they are still asking me to do more surveys which I’m hesitant to do until I’ve been paid for the first one.
Update been paid today all good thank you ☺️

I have been doing these surveys for quite a few years and never had an issue. I emailed them to find out where my last voucher was and my account is now "deactivated by our automated system due to breaking the terms and conditions of the company". I have emailed several times now to ask what went wrong and when I can expect to receive the voucher I am owed and I am just being ignored.
Basically it has turned into a scam company that don't pay out - Very disappointing!

*My Disappointing Experience with Opinium Research*

I'm writing to share my frustrating experience with Opinium Research, a platform that offers rewards for participating in surveys. Despite being a loyal panelist, I've encountered a series of issues that have left me disappointed and confused.

*Initial Issue: Missing Reward*

I contacted Opinium Research's support team regarding a reward that hadn't arrived. I had completed the necessary surveys and met the requirements for the reward, but it never showed up in my email.

*Lack of Clarification: Deactivated Account*

Opinium Research responded, stating that my account was under investigation and had been deactivated due to breaking their terms and conditions. However, they failed to provide a clear explanation of which terms and conditions I had allegedly broken.

*Security Reasons: No Further Explanation*

When I asked for further clarification, Opinium Research cited "security reasons" for not being able to provide more information. This lack of transparency has left me feeling frustrated and unsure about what happened.

*Inconsistent Account Status*

Despite being told that my account was deactivated, I can still log in to my account. This inconsistency raises serious questions about the status of my account and the reasons behind Opinium Research's actions.

*Unresponsive Support*

Throughout this ordeal, I've attempted to contact Opinium Research's support team, but they haven't provided a satisfactory explanation or resolution. It's disappointing to see a company that claims to value its panelists fail to provide adequate support.

*Conclusion*

My experience with Opinium Research has been disappointing, to say the least. The lack of transparency, inconsistent account status, and unresponsive support have left me feeling frustrated and unsure about the platform's reliability.

I hope that by sharing my experience, others will be aware of the potential issues with Opinium Research and can make informed decisions about their participation.

well worth doings these surveys--sensible rewards--thoroughly recommend

Have completed surveys for them for quite a few years.
The last 6 months they have basically stopped paying out on the vouchers despite promising to pay within 10 days. They refuse to reply to numerous emails and just fob you off.

Been a member for a few years and never had any issues. Surveys pay decently, there are surveys to so daily, so with consistent effort it doesn't take too long to get your reward. Very happy and definitely one of the best survey sites out there. Would recommend.

I have been a panellist for many years without any issues, however, I went to India for a holiday and clicked on a survey email invite whilst there. On my return they blocked my account even after I explained that I was on holiday. I used all the proceeds from Opinium to buy clothes for poor people in Rajasthan but even with this explanation they did not answer emails. I'm no longer a panellist and cannot criticise Opinium apart from this unfair closure of my account. I was a great survey site and I regret my mistake of clicking on the survey email.

Opinium recearch is one of the best always pays out

Seriously avoid this outfit, either as panellist or user of services.

Firstly, as panellist. Right, they recently changed their 'rewards' process and no longer offer Amazon as a route. Instead we have a suite of high-street over-chargers. This happened WITHOUT any notice and effected all pre-existing rewards, effectively breaking the original agreement and terms between panellist and company. If you are disabled and/or live a long way from a city this change of removing home delivery options is serious. Contacting them failed to deliver an answer on this and I have now left 25 quid to the poorer.

Now as a panellist can I advise any potential and existing users of their 'opinion' surveys that their design and question structure is very poor, extremely naïve, and incapable of identifying anything but the coarsest public opinions.

As an example of this, while I have no wish to help such an inept outfit, can simple provide one example. During recent election sampling one questionnaire provided a list of issues to be ranked in importance for government priorities by the panellist. One of these was 'climate change'. See the issue? Well I might want to say this should be a priority because gov ought to spend MORE or because they need to stop destroying our economy. No way to reflect completely polarised views. Utterly naïve design.

This is not a unique example. Nearly every questionnaire suffers identical fundamental flaws.

I enjoy completing Opinium surveys as they are not only interesting but they are well designed and easy to complete with no IT issues especially for someone like me who is a bit of a luddite. Thank you.

Opinium Research is one of the best research platform, so educative, entertaining and informative. Their payment threshold is also okay and payment is fast

Opinium Research is the best survey company because their surveys is very entertaining and intellectual.

Brilliant survey site. Emailed direct to your inbox. Never timed out always able to complete survey.

Very good survey panel and rewards are straight forward.

Overall the experience has been a positive one. I love the main fucntion of the site that rewards me completing surveys. However some of the time surveys become unavailable after opening them.

I find them very reliable overall, surveys can be a bit thin from week-to-week but they always pay when you complete them unlike some others. I dislike the fact that Amazon vouchers are not currently available.

I would recommend them

Plenty of decent surveys, rarely screened out. Have cashed out lots of times with no issues at all.
Highly recommend this company.

Surveys are interesting and well structured.
Also the rewards are fair.

Been using for a while and cashed out a couple of times. The survey's themselves are very well built, rarely have any technical issues and the customer service when I have had to contact have been delightful. It can sometimes be a little slow to build up enough to cash out (£25) however that will be down to my personal demographics and the surveys are well matched and don't tend to screen out so it's never been frustrating. All in all, one of my favourite survey sites :)