I ordered new tires for a caravan GT Radial Kargomax ST-6000 185/80 R14 104/102 N C. Delivery was in three days! dot code 0324 and 0424 approx 4 month old.I was very satified as for caravan tires the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered falken azenis fk520 tyres i asked them what is the built year they said no older then 2-3 y but if im not satisfied with it just dont accept it and send them back then they will Make sure i g... See more
Order placed at 14h and paid extra for 48 shipping. I was then told on the expected day of delivery that those orders have to be placed before 12. This wasn’t mentioned on the product page or dur... See more
Company replied
Super fast delivery! :) Ordered on Saturday, processed on Sunday, sent on Monday from Poland and delivered to the Netherlands on Wednesday! Received tires produced end of March (1123), so onl... See more
Company details
Written by the company
Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.
Contact info
Netherlands
- 020 790 2079
- info@oponeo.nl
- oponeo.nl
4.2
Great
8K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
July 25, 2023
Unprompted review
Fast and correct delivery e
Ordered 2 tires. Fast delivery. Have a question, the client services number is easy to reach. Answers questions quickly. Tire has production date less than 1 year ago.
July 24, 2023
Unprompted review
Very good price of Tires with DOT from…
Very good price of Tires with DOT from current year. Delivery was like in description 5 working days.
July 14, 2023
Unprompted review
I will never order again
I will never order again, the worst company I have ever dealt with
I ordered tires with delivery within 48 hours got my tires after 12 days
It cost me a lot of stress and patience
never order from oponeo again
July 5, 2023
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for your feedback.
It is not true that you received your order after 12 days. As we have already spoken, we indeed had a system error that caused your order to be shipped with a 2 day delay. After that, first delivery attempt was right on time unfortunately courier was unable to deliver due to incorrect address. Packages were finally delivered the next day anyway.
With kind regards,
Oponeo.nl
Super service
July 6, 2023
Unprompted review
Snelbezorg 48h i wait 216hours
Snelbezorg 48h i wait 216hours. That is fuckink mistake. Oponeo sucks, thats it.
June 13, 2023
Unprompted review
Reply from Oponeo
Beste klant,
Bedankt voor uw beoordeling.
Helaas kan ik geen vertraagde bestelling van u vinden. In ieder geval onze excuses voor het eventuele ongemak. Hopelijk kunnen we het de volgende keer beter doen.
Oponeo.nl
Excellent Service
The tyres arrived around a week after I placed the order , all with 4 week old production dates.
June 18, 2023
Unprompted review
Everything is good
June 14, 2023
Unprompted review
Placed order on 26/5 with 48 hours…
Placed order on 26/5 with 48 hours delivery by mistake, called to change to standard delivery, but it was not possible.
Received order on 1/6 after 6 calendar days ( 3 working days ), requested the refund of 3 euro charge for 48 hours delivery, but it was not allowed.
June 1, 2023
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for your feedback.
You placed your order on 26.05. in the evening, due to the fact that it was a Friday your order could leave our warehouse on Monday. Unfortunately, our warehouse does not work on weekends, so we did not have the opportunity to do this faster. You received your order on the 3rd day, so in fact you should receive a refund of the price difference. We are very sorry for the mistake, you will receive your money within 2-3 days.
Unfortunately, at the time you contacted us to change the delivery options, the order was already being processed by our warehouse and we no longer had the opportunity to change it.
Oponeo.nl
MAM RS4 PP 8,50x19 5x112,00
Ordered new rims on Saturday late in the evening, got delivered from Poland to The Netherlands on Wednesday, quality of the rims and paint are good too, but I suppose that's commendable for MAM.
May 31, 2023
Unprompted review
New babies
Website is very well maintained. I have great experience with ordering and receiving final product. Did not receive product in 48h time range, so that is just one down. The service, the delivery where good.
May 29, 2023
Unprompted review
Old tyres and no support
I’ve ordered 2 front tyres and 2 rear tyres.
They were delivered within a couple of days.
The rear tyres are nice and fresh, only 5 weeks old.
The front tyres however are 2 years old and already a lot less sticky than the fresh rear tyres.
When I order new tyres, I just expect new tyres, not 2 year old tyres!
When calling for an explaination, there isn’t any support. The support menuitem on the phone (#4) isn’t being answered after waiting 35mins, so I hung up. The sales person (at menu #1) just told me she couldn’t help and asked me to send an email instead.
May 26, 2023
Unprompted review
Reply from Oponeo
Dear Customer,
Thank you for feedback.
All tires at our shop are new and meet the generally accepted standards indicated by the manufacturers. Tires that are up to 3 years old, in accordance with the standards in force, are classified as new tyres.
As for our help desk, you probably couldn't be able to reach our claim department because they work from 8am to 4pm on weekdays.
Our customer service has informed you about our applicable standards and if you do not agree with them, you can always send an email to our claims department.
Met vriendelijke groeten,
Oponeo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.