Horrible "customer service"! After receiving my first box I realized that the program wasn't recommended for those dealing with eating disorders, so I contacted them about returning the unopened box.... See more
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I ordered magnesium tablets in January and it is now March and I have asked for a refund and get no reply. I think I have been scammed and have lost $59. Don’t order from them if you don’t want to b... See more
Customer service is HORRIBLE. Ordered first time, had to update some of the items due to food allergies. Guess what??? All the stuff I did Not want showed up. THEN after 2 hours TEXTING with cus... See more
I'm sorry that these reviewers had poor experiences! I started the program about 9 weeks ago and have lost 35 pounds. I have had nothing but positive interactions with my coach, and the reading materi... See more
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Positive Thoughts!
I'm sorry that these reviewers had poor experiences! I started the program about 9 weeks ago and have lost 35 pounds. I have had nothing but positive interactions with my coach, and the reading material is outstanding. The food is good and there are many, many choices. My wife and I are doing it together and she is down nearly 28 pounds! The founder of the company understands that you won't stay on it forever, and offers concrete solutions for the future. The material I'm studying is great! Most of it will carry over to life in general, not just food intake. I've enjoyed it very much so far!
April 28, 2022
Unprompted review
Optavia is a terrible waste of money
Optavia is a terrible company. They sell overpriced meal bars which took them a month to send. They dont answer their phones and it takes over a day to respond. They sent out my first order after a month with no instructions on how to use it, just 2 large books self promoting this guy who is the founder, but no guide. They assigned a "coach" but I have emailed and called her 5 or 6 times and she does not respond, so I have all of this overpriced food and I dont know wat to do and customer service just tells me to pick a coach, but when I log into the site, it says i already have a coach (the one that wont respond)
June 9, 2021
Unprompted review
OPTAVIA disappointment
OPTAVIA is a program that sells expensive snacks ($22 for 7 items). You consume 5 snacks a day then eat a meat and green meal. It could be good and I am sure it has worked for some. They are always out of stock on items and delivery could take up to 3 weeks. Huge supply chain failure and they tell you to order other snacks, and of course, the snacks that are available are gross. Coaches aren't helpful, they just tell you to read a book and drink a lot of water. The customer service is useless.
May 27, 2021
Unprompted review
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