I've had several recent experiences with this company. I've bought 3 scopes, 2 new and 1 previously owned. I've also traded-in 2 scopes, a Garmin 701 Ballistic location device. Additionally I'm curre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Written by the company
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So impressed by my Arken scope that I decided to purchase a second one .ordered on line order received,again no problems received scope within a couple of days.Very good service from this company.

Reply from Optics Warehouse
The staff were extremely quick with quotes, helpful with advice and assistance, on my insurance claim. This was during the very busy Christmas period.

Reply from Optics Warehouse
Optics warehouse back in feb , helped me out with a lifetime warranty with an old scope.. Very impresfive , thankyou

Reply from Optics Warehouse
So far I've ordered and received a couple of scopes, scope rings and mounts. All the items were received well packaged and arrived in a timely fashion and worked as advertised at the range.
I've even won on one of their draws, a torque screwdriver, unfortunately I've never won a scope to use it on.

Reply from Optics Warehouse
Great company to deal with.. there if you need them for support with a product. Fast replies and faster deliveries 👊🏼

Reply from Optics Warehouse
Helpful & informative staff, great product which arrived on time.

Reply from Optics Warehouse
Great product at a fantastic price and delivery superbly quick 5* service.

Reply from Optics Warehouse
Outstanding service from these guys. Just taken delivery of a s/h Hawke Frontier scope which appeared to be a real bargain. I’m not a big fan of used stuff but decided to take a chance on this as it was just what I was looking for. The item was exactly as described on the website: “a very well cared for scope” They weren’t joking, it’s like new, even the box was unmarked.
Yeah, you don’t get a Hawke lifetime warranty only 12 months, but it was getting on for half the price of a new one. In addition it was very well packaged and arrived two days after ordering.
Outstanding work guys. Keep it up!!

Reply from Optics Warehouse
Fantastic service. Actually being able to speak to someone was a great help whwn ordering, as they guided me throughbwhat I ACTUALLY needed, not what I thought I did. Thanks very much for all your help. I'll ne back!

Reply from Optics Warehouse
Ordered my first ever scope with Optics Warehouse and very pleased with it. The website was very easy to navigate and the prices are very hard to beat. Delivery was very prompt. The competition draws are good too. Entered my first one when i ordered the scope and hey i won a FX D1, absolutely buzzing. Optics Warehouse is going to be the first place i go to for any other future purchases and couldn’t recommend them enough to others.

Reply from Optics Warehouse
Very knowledgable staff that dealt with me , explained things thoroughly would definitely shop again here and recommend to others, thanks to the young lady and gent that dealt with me.

Reply from Optics Warehouse
Excellent service from start to finish,
would highly recommend.

Reply from Optics Warehouse

Reply from Optics Warehouse
Prompt delivery and a good secondhand optic at a competitive price.

Reply from Optics Warehouse
Having spoken with Lloyd his experience and un bias advise was invaluable. I will be a returning customer.

Reply from Optics Warehouse
Optics Warehouse always ship quickly, with my experience showing items arriving within 24 hours. First Class service with generally good stock levels, something that is rare these days with many suppliers watching their Working Capital.
Rob Dewin

Reply from Optics Warehouse
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.