OPTILOOKReviews 

151
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 4 out of 5 stars

Received my sunglasses today and the quality is great. The frame and lens finish are exactly what I was hoping for. Highly recommended

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely outstanding quality sunglasses! 😍🕶️ I had been searching all over Islamabad and online for the perfect sunglasses, and I'm so glad I found this platform. 🙌 The customer ser... See more

Rated 5 out of 5 stars

Amazing services, from the moment I start the order to the moment I receive it in my hand, extraordinary services. Everything they committed was 100% truthful. The product, when I ordered looked... See more

Rated 1 out of 5 stars

Frames are not as per expectation... quality is much lower than as compare with other online companies like SHASHKAY and CHASHMAY. Now need to return these frames.

Company details

  1. Sunglasses Store
  2. Fashion Accessories Store
  3. Glasses Store

Written by the company

Optilook is one of the Central Karachi’s retailers of high quality eyewear Founded in 2006, Optilook has built up an enviable reputation for exceptional customer care, complete professionalism and an innovative product range that offers superb value for money to clients. Optilook offers you a wide range selection of eyeglass frames in different stylish shapes, materials, colors and sizes. Choose your brands with your full prescription or just for reading. Select your frames according to the shape that suits your face, eye color or skin tone. However you choose your eyeglass frames, we definitely have a pair that you’ll love.


Contact info

4.2

Great

TrustScore 4 out of 5

151 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(151)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Different Article

Didn't receive what was ordered...

September 1, 2025
OPTILOOK logo

Reply from OPTILOOK

Delivered exactly what you ordered, you ordered with white lens but sent with black lens but the same product as displayed if you want to add zero or eyesight lens you will have to change and discard any lens installed on the frame. You didn't listen the voice note we sent. We are available for refund but you blocked our number.
Some people only try to write negative reviews only. You sent msgs and replied Im done didn't even read or listen our reply

PLEASE SHARE THE IMAGE HERE WHAT YOU RECEIVE SO THAT THE PEOPLE KNOW

Rated 5 out of 5 stars

10/10 all the way

Amazing service, great prices and brilliant product. Optilook was able to set my prescription into the lenses and did a rush delivery job. Highly recommended to everyone

July 3, 2025
Rated 1 out of 5 stars

Prices too high and delivery is so slow…

Prices too high and delivery is so slow and also don't trust the quality

June 10, 2025
OPTILOOK logo

Reply from OPTILOOK

We have seen, you didn't receive the product and the parcel reach at you in 2 days after placing the order,

You were demanding to open the shipment before payment and that is not the SOP of the courier, so you expressed your frustration here.

Our prices are not high but came to know that you are not our customer,

Rated 4 out of 5 stars

First of all I would like to bring your…

First of all I would like to bring your attention to the delivery, the delivery was a bit late as they committed. The frame which I chose is in excellent condition and as expected. Furthermore I would definitely purchase in future. Appreciated

May 20, 2025

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