Optimalprint Reviews 37,870

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been creating books, cards and calendars for years on this website. It always arrives within a week and great quality.

Rated 5 out of 5 stars

Malgré un petit dysfonctionnement au moment de la livraison ( c'est le service de livraison qui est en cause et non optimalprint), la prestation globale est excellente. L'application s'utilise faci... See more

Rated 5 out of 5 stars

Update, my prints were delivered today in time for Xmas and my friends are over the moon with their Xmas gift. Whether my previous rating/review (below) had any effect or not I'm now a very happy cu... See more

Rated 4 out of 5 stars

Arrived a weekend late (Monday instead of Friday), but good quality and overall I am quite happy. I had three t-shirts, 2 tote bags, and all turned up nicely. I was worried to order from them, but... See more

Company details

  1. Baby Store
  2. Graphic Designer
  3. Prints and Signs Store
  4. Wedding Service

Information provided by various external sources

Imprimés de qualité à créer et commander en ligne. L’accent est sur le design et les cartes de haute qualité. Livraison avec une garantie de qualité à 100%. Si vous n’êtes pas satisfait(e) de vos produits, nous vous rembourserons toujours ! Commander chez nous, c’est vite et facile, à des prix transparents.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

38K reviews

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Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Expensive delivery fee

They made an interesting discount but the delivery fee is very expensive.
The promo is a joke !!!

September 1, 2023
Unprompted review
Optimalprint logo

Reply from Optimalprint

​​Hi Vejine,

Thank you for your review and for bringing this to our attention.

Please give us your order number by updating your review so we can check and email you regarding this matter. You can also reach us through our Live Chat support which is available 24/7: https://support.optimalprint.com/hc/articles/360001447305

Thank you for your patience and understanding.

Kind regards,

JM
Optimalprint

Rated 1 out of 5 stars

Photo impression flou

February 3, 2023
Optimalprint logo

Reply from Optimalprint

Bonjour Elodie,

Merci pour votre avis. Nous nous excusons sincèrement pour les désagréments que cela a pu vous causer.

Nous serions ravis d'avoir une chance de régler ce problème, nous vous avons donc envoyé un e-mail pour résoudre le problème.

Sincèrement,

Vince
Optimalprint

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