Optimalprint Reviews 30

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Quick resolution of customer complaints. That is what I love about Optimal print. Recently I faced an issue while placing an order- the system rejected the discount coupon . My complaint was transf... See more

Rated 5 out of 5 stars

I was astonished by the quality of imaged printed and the colour grades and finishing quality seems to be amazing.the quick delivery surprised me was even faster than i could get back from the trip me... See more

Rated 5 out of 5 stars

Photobook which U had given for printout was superb in quality. The same got delivered before the actual date of delivery which was mentioned on the site. But there is no point to contact you. No... See more

Rated 1 out of 5 stars

First of all, mu fault for omitting the apt number in the delivery address, Issues: 1. no way to update the delivery address for future orders. Just spins and spins, 2. Tried to contact... See more

Company replied

Company details

  1. Print Shop

Written by the company

Quality prints created and ordered online. We focus on high quality design and cards. Our delivery is supported by a 100% quality guarantee. If you are not happy with your products - your money back, no matter what! We offer transparency in pricing, a speedy order process and super quick delivery. Help: https://support.optimalprint.com/


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 2 out of 5 stars

The print quality was poor

The print quality was poor. Despite providing high quality photos the print was pixelated. Also I was expecting the photos to cover the whole page or at least 90% of it. However. It just cover around half the page thereby reducing the size and main the photos too small. And I purchased the largest size available on the site.

January 21, 2021
Optimalprint logo

Reply from Optimalprint

Good day,

Thank you for your review and for bringing this to our attention. We work hard to exceed our customers' expectations and we appreciate your feedback.

We have contacted you by e-mail to find the best solution for you.

Thanks for choosing Optimalprint.

Kind regards,

Optimalprint Support Team

Rated 4 out of 5 stars

Smooth transaction with scope of improvement

The overall product and delivery timeline was fine.
The free digital booklet thing shown on the site did not get it.
Also the inability to personalize the back cover is something that needs to be looked into.
Also option for glossy finish is missing.
Option for payment through wallet is also missing. Work on that to.
Best of luck

November 29, 2020
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