Optimalprint Reviews 7,946

I am so happy with the book this one was perfect. Thank you for the oppertunity.

Very easy to use

Easy and simple but sometimes too inflexible. Also a proper undo would be very nice.

I made an order of 1 photo on the 23th of november. It got lost somewhere at a dispatching center. I got in contact with Optimalprint, they made a new order. Now it got lost again. It is a Christmas present, and with an order more than one month before, there should be more than enough time. Hopefully Optimalprint can strange something, the order is still “underway”. I am in contact now, but all I receive is the standard mails.

It is a pity…several Christmascards before, were absolutely perfect and quick send... This time ( ordered 28-11-2025, received not the announced 3.12 but 8.12) the backside was not as I ordered… the two photo’s were both shifted too low…! So the composition was wrong..
I made a request ticket ( this was made, I have a number) , to reorder, resend… but they did not respond or confirm anything for one week now..! That is very disappointing… for paying the full bill for half work.
But today I wouldn’t wait longer in unsureness, and I had to send now the half wrong cards…to be a little bit on time with Christmas…
They will offcourse be busy around Christmas, but no reaction what to expect is not helpfully at all!
I am sad.

Update: Thank you for your reaction.
..although it is too late for Christmas, to use the opportunity of reprint, I appreciate your mail, where also is spoken about returning the costs of this half work. This they will do, thanks for that.
Hopefully this was only one time. Next year I will give it a try again.

The cards i received were different from the design i made and ordered. Most of the text was missing. When I tried to contact the company they didn't react on my email. A second try via a chat tool was only answered by a computer, not by a human being. I understoon that the program made a "Ticket", so maybe i will get my christmas cards after chistmas. It's sad, I had good experiences with them the 5 years before.

Order ID: #34802333. I have been using Optimalprint for many years now. I use them for photo Christmas cards and greetings cards, photo books and photo calendars. Every time I have used them I have been impressed with the speed of the delivery as well as the fantastic quality of the printing. The photos always come out crisp and clear. I highly recommend Optimalprint for any printing needs.

I have made some invitations for the birthday party from our sons. There where nice examples to use. And I’m very happy with the cards.

i had difficulty ordering my cards and eventually ordered the wrong thing for which I could not receive a refused. Terrible service!!

Fast delivery, good user experience for designing. Standard paper was high quality, and high quality photo printing.

I had placed an order for wedding name cards. Unfortunately, they were not delivered within the agreed-upon timeframe, rendering them unusable for the event. Despite their stated 100% satisfaction guarantee, a refund for my order has been denied.

High quality, fast delivery for a great price.

I ordered a photo magic mug. The quality is good, but it costs me over 30 euro just for the mug. Luckily I got a promotion code, so it reduced the price.

The shipment was faster than expected. The nameplates look good. We will use these on our wedding.

Good quality products. Prices are good. All sent fairly quickly.

I placed an order with delivery date between 13 and 16 of December (a Christmas present). Nothing delivered yet, no information about the delay. Poor service, not reliable shop. I will never order anything there.

Delivery of the goods
Optimal prints is using Postnord as courier and Postnord uses DPD and even though you're very specific by adding your delivery address where the goods supposedly need to be delivered; the communication between these 2 couriers is just delivering it to a general deposit nearby your address. What kind of service is this? And i still havent received the goods. Ordered 26/09 and today its 05/10. Tags for table arrangement down the drain. No thanks Optimalprint🤬

This is the second year I have ordered a calendar and again very pleased with the quality and speed of delivery. I will definitely be ordering another one next year.

I gave my boyfriend a Valentine's Day gift - a work of art printed on aluminum and the quality is amazing. I loved the colors, the printing quality, the material and the deadline of delivery. It's the third time I use their services and I'm 100% satisfied.