Optimal Vision - Laser Eye surgery London Reviews 67

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that the team made them feel comfortable and well-cared for throughout their procedures. Many people highlight the exceptional service, from thorough explanations and consultations to excellent post-operative care, which contributed to a smooth and reassuring experience. Consumers are highly satisfied with the product, often describing life-changing results and perfect vision, with the surgical procedures being quick, straightforward, and painless. The overall user experience is frequently lauded as amazing, efficient, and outstanding. However, some customers also noted occasional extended waiting times in the reception area.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being professional,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick, painless, and... See more

Product

Consumers find the product to be highly positive, with many reporting life-changing results such as perfect... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experience as amazing,... See more

Based on these reviews

Rated 5 out of 5 stars

My wife and I had replacement lens. From start to finish, the checks. tests and consultations were very thorough and very professional. The surgery itself was exactly as they had explained it would b... See more

Rated 5 out of 5 stars

I had my Lasik surgery and I can't be grateful enough for all the care, explanations, tests and help throughout the whole procedure. Honestly I never had any discomfort, the whole laser procedure las... See more

Rated 5 out of 5 stars

From my very first appointment the experience has been amazing. All the staff are brilliant at their jobs. Very friendly and accommodating, they all made me feel so comfortable. I was not at all worri... See more

Rated 5 out of 5 stars

I had LASIK Laser Eye Surgey carried out on the 30/1/26 and I’ve had brilliant results, the very next morning my vision was spot on and I can go about my day to day life happy being able to see. The t... See more

Rated 1 out of 5 stars

Had my initial consultation changed on 2 occasions, I arrived for my 16:15 appointment at 16:05 and was still waiting to be seen at 16:45. The waiting room was full and the lady next to me had been wa... See more

Rated 5 out of 5 stars

I am very happy with the professionalism, care and support of every body at the clinic. Dr Mani was very thorough and explained everything with great diligence. I was very well looked after from the m... See more

Rated 5 out of 5 stars

I had LASIK eye surgery at Optimal Vision. It has been 3 months since surgery and I feel great. It’s been a life changing experience for me. Optimal Vision have been absolutely brilliant, the staff a... See more

Rated 5 out of 5 stars

I just want to say how pleased I am to have chosen to have lens replacement surgery with Optimal Vision I’ve just turned 60 and my reading sight was deteriorating. Constantly fighting to find my... See more

Rated 5 out of 5 stars

Exceeded all my expectations. Dr Mani and all of the team were amazing, helpful and knowledgeable. I’m not one to write reviews but this place is a gem! The procedure itself was so quick and straightf... See more

Rated 5 out of 5 stars

My prescription was a -8. I had ICL done and it was the best decision ive made tbh. my only regret is that i shouldve done it sooner. Dr mani was amazing, i had each eye done on different days due to... See more

Rated 5 out of 5 stars

Brilliant company with excellent staff! I had LASIK here in May 2025 and I have just had my final check-up with the clinic. My vision is now perfect and I am free from glasses. I chose this company as... See more

Rated 5 out of 5 stars

This is my 2nd review as I am now at the 3 month stage, post procedure. From the beginning through to today, Optimal Vision have been exemplary in ALL respects. Great team, who really know their stuff... See more

Rated 5 out of 5 stars

I had my LASIK laser eye surgery a week today and I am amazed at how quick the results came! Literally the next morning! Dr Mani is an absolute legend! He was so caring, supportive and attentive. The... See more

Rated 5 out of 5 stars

While I am sure that every person differs in their results, I have worn glasses since the age of 3, and recently had to have 3-4 pairs of glasses (one near, one kindle, one far and driving sungl... See more

Rated 5 out of 5 stars

An honest consultation. I was determined suitable for LASEK, and not LASIK. I decided not to go through with it and they respected my decision. The actual consultation was brilliant. Very friendly and... See more

Rated 5 out of 5 stars

I had my LASIK surgery at Optimal Vision, and I couldn’t be happier with the experience. The team was warm, professional, and made me feel completely comfortable throughout the process. The procedure... See more

Rated 5 out of 5 stars

I had my laser eye surgery at Optimal Vision a week ago and I honestly couldn’t fault the experience. From the very first consultation through to aftercare, I never felt pressured or as though I w... See more

Rated 5 out of 5 stars

It’s only the fourth day after my lens replacement surgery, and I can honestly say my life has completely changed. After 44 years of wearing glasses — since I was just two years old — I can fi... See more

Rated 5 out of 5 stars

I cannot recommend Dr Mani highly enough. From my initial consultation through to the surgery itself, he was immensely professional, extremely reassuring, and incredibly helpful. He took the time... See more

Rated 5 out of 5 stars

It was lovely staff, easy and the place clean and big, to be honest I was scared at the beginning but they made everything easy and also proffesional, I highly recommend it.

Rated 5 out of 5 stars

Where do I start this place.. it is amazing! From the moment I had my consultation to having surgery, they really make you feel so calm and talk you through the whole process. I even had the surgeon... See more

Rated 5 out of 5 stars

For a very, VERY long time I had been looking into laser eye surgery. I finally had the nerves to book an appointment and my only regret is I didn't do it a few years ago. Being 55 means I was only el... See more

Rated 5 out of 5 stars

Great staff,very efficient.the procedure went really well and so far I am pleased with the improvements in my sight.

Rated 5 out of 5 stars

Thank you to all the staff at Optimal Vision. You all truly embody a welcoming experience at the surgery. Fantastic customer service and care.

Rated 5 out of 5 stars

My LRE Review From my very first appointment, I was made to feel comfortable. I met the surgeon, and we discussed the different lens options, what to expect, the cost, and whether... See more

Rated 5 out of 5 stars

The staff were all helpful, friendly, and eager to assist in any way they could. Highly recommended.

Rated 5 out of 5 stars

Great experience for laser eye surgery. Very professional and all staff were excellent and friendly

Rated 5 out of 5 stars

Yesterday I had LASIK at Optimal Vision, and I woke up this morning with crystal-clear 20/20 vision — the first time I’ve seen this well since childhood. I went fro... See more

Rated 5 out of 5 stars

Excellent outcome and overall customer experience for my LASIK procedure. Very kind, knowledgeable, and attentive staff.

Rated 5 out of 5 stars

I had LASEK (TransPRK) done with Dr Mani in March 2026 and I can confirm that I am very happy with the results even just one week later. I had -6.5 in both eyes and have work glasses and c... See more


Company details

  1. Eye Care Center
  2. Medical Clinic

Written by the company

At Optimal Vision, we’ve literally revolutionised the entire approach to eye care. The wide range of solutions that we offer at our London clinic includes Laser eye surgery including LASIK and LASEK, Cataract, Refractive lens surgery and intra ocular Implants. Our laser eye surgeons in Harley Street have an impressive track record in laser eye surgery across London and have been delivering the best possible results to patients for over a decade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect eyesight again!

Dr Mani under promised and over delivered. I had sun damage removed from my left eye that had caused my vision to be blurred. After the operation I can now see better with that eye than my "good" eye. I am indebted to him and his team.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Refractive Lens Exchange

I'm over the moon! Dr. Mani and his team are absolutely amazing. I'm so happy with my Refractive Lens Exchange results. It's only been a week since the surgery and I can already see so much better than with my glasses, and there's another 2 weeks of recovery and improvement to go! Thank you all so much. Highly recommended...

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

I had the best expeience when I had my…

I had the best expeience when I had my Lasik surgery in March 2022 in Optimal Vision.

All the staff were very professional and approachable. The facilities were also clean and of high quality.

My surgeon, Dr. Mani, was top class on his work. He was the one who did my pre-operation eye checks and he made me feel safe and relaxed during the surgery by explaining to me thoroughly what was happening. After the procedure, he also did my follow up check ups and made sure that my eyes are healing well.

I highly recommend Optimal Vision.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

BEST EXPERIENCE EVER !!!

I had LASIK eye surgery in March 2022. It was one of the best experience I had.
I recommend everyone who is struggling with they sight don’t think too much or be scared is pain free it takes 10min. Use the eye drops that’s been given, you will recovery quickly. I am so so happy is like the whole world is mine now to be able to see everything very clear and not blurry is a dream come true thank god is best feeling ever words can’t describe how happy I am.

Thank you so much Dr Mani & your staff. 🌹

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Had laser eye surgery in Feb 2022 and…

Had laser eye surgery in Feb 2022 and can't fault Optimal Vision at all. Dr Mani is great, and I have recommended to lots of friends already. The actual op was under 10 mins and pain free, and I had a 1 day recovery and several follow-up appointments. Thanks Dr Mani! :)

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

I can’t recommend these people enough

I can’t recommend these people enough. I felt like I was dealing with professionals at the top of their game at every stage from the initial phone call through to the surgery and the post-op care. Which, of course, is exactly what you want when you are dealing with your eyesight. I found the actual procedure much easier than the laslik laser surgery that I had 12 years ago and the recovery was extremely fast and problem free. I’m currently still in awe of the results and if you see a middle-aged, bald, fat bloke wandering around central London staring at things and grinning like an idiot, come over and say hello because it’s me enjoying my new eyes!!

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful experience!

I’m so happy that I read all the previous reviews and booked in at optimal vision. Both my experience and the results have been incredible. Top communication from the team who even went out of their way to work around my tricky work schedule. And of course such amazing results from my surgery with Dr. Mani. It has been a truly life changing moment and I’m still processing the fact that I can see this well without glasses!! Thank you!!!

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

After years of searching I called…

After years of searching I called optimal vision and the results are amazing. I was very worried about the surgery but Dr Mani explained everything thoroughly to me and allayed all my fears. The team were friendly and accommodating and put me completely at ease. The following morning I could read my phone. I would thoroughly recommend Dr Mani and his team.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company! From the moment I called to inquire to my check up appointment today, I simply can not fault them. All the staff I dealt with were excellent and Mr Mani (Surgeon) is very reassuring and answers all questions with great knowledge and patience and really knows what he's talking about. The operation was completely painless, the worst bit was having the eye drops put in, which was only mildly uncomfortable. The aftercare was incredibly clear and concise and I felt that if I'd had any issues, they would have been dealt with very quickly. And I now have 20/20 vision which is like a dream come true for a woman who's always worn glasses/contacts! I literally can't thank Optimal Vision enough!

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

Pre and post operative process was…

Pre and post operative process was amazing.Dr Mani has been an amazing doctor and the right doctor of choice for this procedure.I thank god ,for I went through dr.mani.Personally speaking ,he is very friendly,easy to talk too.If have anything, any doubts about the procedure,he is at approach to clarify it for you.Not just dr.mani,but the entire staff was marvellous.They all are doing the good job.Keeping patients at clam and management is gentle with accuracy.Utmost attention is shown in all stages of the procedures.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Life changing, would recommend to everyone

I initially visited Optical Express on Harley Street and was not impressed by their overly pushy sales tactics meaning they want me to put a £500 deposit down on the day after my initial assessment along with the fact I wouldn't be meeting my surgeon until the day of surgery. I decided to look at other options and came across Optimal Vision next door.
My initial conversation was with Dr Mani who was very helpful and all the assessments onwards were with him, he is clearly passionate about what he does and is incredibly experienced. All the staff otherwise were very welcoming and helpful.
The procedure itself is not nice but it is 15 mins of your life and the pay off is totally worth it. I was in pain for the first 24 hours but they supply drops that help with the pain. I then continued on a month long prescription of drops to ensure that my eyes recovered. This was along with 3 follow up appointments, again all with Dr Mani.
I had an astigmatism that meant that my sight when I was out and about was blurry and I had to wear glasses for screen usage, I now have as near to perfect vision as anyone with no previous issues with their eyes and I can really appreciate the post lockdown world to the max. Would recommend getting this procedure done to anyone and would specifically tell them to go to Dr Mani, thank you for the good work

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent place for Laser Eye Surgery.

Excellent place for Laser Eye Surgery.

I had my LASIK surgery at the end of April. From pre-op care to post-op care, every aspect was beyond perfect. LASIK has been life changing and I am super happy.
Every single staff member was super lovely!!!!

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

I was really nervous to get laser eye…

I was really nervous to get laser eye surgery. Dr Mani was very open and honest during my consultation and answered all my queries putting my mind at ease. He was thorough during the after care sessions and made me feel very comfortable and happy with the experience.

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

20/20 vision!

Optimal Vision was the second company that I went to see for a consultation. After meeting Dr Mani (and the other staff) I felt very comfortable about the process and went ahead and booked the LASIK procedure. I am now 4 weeks post-op and have excellent 20/20 vision. LASIK is something I had wanted to do for a very long time and just didn't have the right information I needed to make the right decision. I didn't once feel like I was being pressured into making a decision, which is why I chose this company.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars experience - I highly recommend it!

I had my Lasik surgery on the 5th of Feb, performed by Dr Mani and, I couldn't be happier.

Dr Mani is an expert in this field and helped me understand the whole process, answered all my questions and helped me relax on the day of the surgery (I was very nervous!)
The surgery went well and, I could see the result straight away!

I had a follow-up appointment the day after the surgery and another one a week after. I am now waiting for my next catch-up which, is coming up soon.

I had a fantastic experience pre and post-ops so far and, I can't recommend Optimal Vision and Dr Mani highly enough!

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Laser eye surgery, now glasses free after 23 years! :)

I have always thought about laser, I have worn glasses for 23 years. I was very anxious, worried about the what ifs. I had an appointment with Dr Mani, he explained everything to me and I decided to go ahead with the surgery. It was so fast, Dr Mani did remind me to be patient and I think this is very important. I am now glasses free and hoping this will continue! After care was good, a week after surgery I was concerned and Dr Mani invited me down to check my eyes to be sure all was ok. Thank you

March 31, 2021
Unprompted review

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