I contacted Optima for help with my unfiled tax returns, I was able to get assistance promptly, I spoke with Patrick A. and he was very helpful and knowledgeable about my tax problem, he was able to c... See more
Company replied
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Reviews shaping this summary
Over all good experience. It was frustrating trying to reach someone. I would go online to schedule an appointment and the link wouldn’t work… I work during the day and unless a call is scheduled. I c... See more
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Hector was the most caring compassionate representative I’ve ever experienced at Optima. He went above and beyond e and beyond to explain every step to me and any other anticipated. E explained what... See more
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We have been very pleased with Optima Tax Services. They have been supportive and easy to work with throughout the process of resolving my tax issues. Their customer service team has been consistent... See more
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Company details
Information provided by various external sources
Falling behind on tax payments to the IRS is something that millions of Americans have dealt with at one time or another. Owing money to the IRS can be very intimidating, but don’t worry and definitely don’t lose hope – there is tax relief available. A reputable tax relief company can help you reach a tax relief agreement with the IRS. Using proven strategies, our knowledgeable experts can assist you through tax audits, help reduce your tax debt, and stop wage garnishments and bank levies from happening. In some cases, you may be able to settle tax debts for much less than was originally owed. The tax relief experts at Optima Tax Relief are available to be your dedicated resource to save you the most money while resolving your IRS debt in the shortest amount of time possible. Go to the website www.optimataxrelief.com or call 1-800-536-0734 to learn more.
Optima Stands Behind Our Services
15 Day Satisfaction Guarantee
Optima Tax Relief will refund monies paid under the OTR Client Agreement within the first 15 calendar days without any penalty or obligation. For full details and disclaimers visit the optimataxrelief.com site.
Contact info
3100 S. Harbor Blvd., Suite 250, 92704, Santa Ana, United States
- 800-965-3192
- customerhelp@optimataxrelief.com
- optimataxrelief.com
4.5
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Answered all my questions and concerns
Answered all my questions and concerns. Giving me confidence.
This tax burden is getting handled..
March 9, 2026
Reply from Optima Tax Relief
Thank you so much for your kind words! We're thrilled to hear that we were able to answer all your questions and concerns and give you confidence that your tax burden is being handled. Providing that reassurance and peace of mind is exactly what we strive for, and we're so glad we could do that for you.
We're committed to working hard on your behalf to achieve the best possible outcome and get this tax burden resolved. Thank you for trusting Optima Tax Relief, and please don't hesitate to reach out if you have any questions along the way. We're here for you every step of the way!
Very prompt and upfront
March 9, 2026
Reply from Optima Tax Relief
Thank you for your feedback! We're glad to hear that we were prompt and upfront with you. Providing timely and transparent service is very important to us, and we appreciate your trust in Optima Tax Relief. If you need anything along the way, we're always here to help!
Professional Experience
Walter Green was very Knowledgeable and professional. Covering my concerns and answering questions also advising me on procedures that Optima pride themselves of.
March 9, 2026
Reply from Optima Tax Relief
Thank you so much for your wonderful feedback! We're thrilled to hear that Walter Green was very knowledgeable and professional in addressing your concerns and answering all your questions. His ability to clearly explain the procedures that Optima prides itself on is exactly the kind of thorough, informative service we strive to provide.
We'll be sure to share your kind words with Walter—he'll be delighted to know he made such a positive impact on your experience!
Thank you for trusting Optima Tax Relief, and please don't hesitate to reach out if you have any questions along the way. We're here to support you every step of the way!
always the best
March 3, 2026
Reply from Optima Tax Relief
Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently experience the best service with us. Your continued trust and loyalty mean the world to us, and we're committed to always providing you with excellent support. If you ever need anything, we're always here to help!
I’m happy with the customer service…
I’m happy with the customer service polite answers and Understanding staff ,
March 6, 2026
Reply from Optima Tax Relief
Thank you so much for your kind words! We're thrilled to hear that you're happy with our customer service and that our staff was polite and understanding. Providing compassionate, respectful service is incredibly important to us, and we're so glad we met your expectations.
We appreciate your trust in Optima Tax Relief and are always here if you need anything!
First contact business like.
March 4, 2026
Reply from Optima Tax Relief
Thank you for your feedback! We're glad to hear that your first contact with us was professional and businesslike. We appreciate your trust in Optima Tax Relief and look forward to continuing to provide excellent service throughout your journey with us. If you have any questions along the way, we're always here to help!
Reply from Optima Tax Relief
Thank you so much for your kind feedback! We're glad to hear that we were professional, knowledgeable, and courteous. We appreciate your trust in Optima Tax Relief and are always here if you need anything!
So far so good for now
So far so good for now, and I hope to hear from you all soon. I pray I did not give all too much access to my account. God Bless You, and I hope to hear from you soon.
March 3, 2026
Reply from Optima Tax Relief
Thank you so much for your feedback! We're glad to hear that things are going well so far. We completely understand any concerns you may have about account access—please know that the access you've granted is necessary for us to effectively represent you and work with the IRS on your behalf, and we take the security and confidentiality of your information very seriously.
Our team will be in touch with you soon to keep you updated on your case and answer any questions you may have. If you have any concerns in the meantime, please don't hesitate to reach out to us directly—we're always here to help and provide reassurance.
God bless you as well, and thank you for trusting Optima Tax Relief. We're committed to working hard on your behalf to achieve the best possible outcome!
I think the assurance that you are…
I think the assurance that you are working on the case, and have power of attorney is very reassuring when going through great financial difficulty dealing with taxes. You do a great service, and it is much appreciated.
March 2, 2026
Reply from Optima Tax Relief
Thank you so much for your thoughtful and kind words! We truly understand how overwhelming and stressful dealing with tax issues can be, especially during times of great financial difficulty. Knowing that our representation and having power of attorney to work on your behalf provides you with reassurance and peace of mind means everything to us.
Being able to take that burden off your shoulders and handle the complex dealings with the IRS is exactly why we do what we do. Your appreciation for our service truly touches us, and we're honored to be able to support you during this challenging time.
We're committed to continuing to work diligently on your case and achieving the best possible outcome for you. Thank you for trusting Optima Tax Relief, and please don't hesitate to reach out if you have any questions or concerns along the way. We're here for you every step of the way!
Reply from Optima Tax Relief
Thank you so much for your kind feedback! We're thrilled to hear that your Case Manager was empathetic, helpful, and diligent. Those qualities are exactly what we strive for when supporting our clients, and we're glad they made a positive impact on your experience. We appreciate your trust in Optima Tax Relief and are always here if you need anything!
Reply from Optima Tax Relief
Thank you so much for your kind words! We're thrilled to hear that you find our team great to work with and that we've been able to make you feel relieved. Providing that sense of relief and making the process as easy as possible for our clients is exactly what we strive for.
We truly appreciate your trust in Optima Tax Relief, and if you ever need anything along the way, we're always here to help!
Andy was easy to talk to.
Andy was easy to talk to. We were very nervous. We just started hopefully it will be a good resolution and this will all be something we can put behind us soon.
March 5, 2026
Reply from Optima Tax Relief
Thank you so much for sharing your feedback! We're glad to hear that Andy was easy to talk to and helped put you at ease. We completely understand how nervous this process can feel, especially when you're just getting started, and we're so glad Andy was able to make you feel more comfortable.
We're committed to working hard toward a good resolution for you so you can put this tax issue behind you as soon as possible. Our team will be with you every step of the way to support you throughout the process.
We'll be sure to share your kind words with Andy—he'll be glad to know he made such a positive first impression!
Thank you for trusting Optima Tax Relief, and please don't hesitate to reach out if you have any questions or concerns along the way. We're here for you!
Talking with Optima Tax Relief was a…
Talking with Optima Tax Relief was a great experience. They have very nice and helpful staff to help you get back on track and get you what you need or work so hard for. A special thank you to Mr. Leonard Maldonado, who was very helpful to me and was able to help me to have a little more Relief and relax from the IRS. Again thank you Mr. Leonard Maldonado
March 6, 2026
Reply from Optima Tax Relief
Thank you so much for your wonderful and heartfelt feedback! We're thrilled to hear that talking with Optima Tax Relief was such a great experience and that our staff was nice and helpful in getting you back on track.
We're especially glad to hear about your experience with Mr. Leonard Maldonado. Knowing that he was able to help you have a little more relief and relax about your IRS situation is exactly what we hope to achieve for every client. Tax issues can cause so much stress, and providing that sense of relief and peace of mind is one of the most important things we do.
We'll be sure to share your special thank you and kind words with Mr. Leonard Maldonado—he'll be so glad to know what a positive impact he made on your experience!
Thank you for trusting Optima Tax Relief, and if you ever need anything in the future, we're always here to help!
great works
March 3, 2026
Reply from Optima Tax Relief
Thank you so much for your kind words! We're glad to hear that you're pleased with our work. We appreciate your trust in Optima Tax Relief and are always here if you need anything!
Everything went well the Representative…
Everything went well the Representative was really respectable. and informative He did an amazing job 🎉🎊🎉🎊👏
February 18, 2026
Reply from Optima Tax Relief
Thank you so much for your wonderful feedback! We're thrilled to hear that everything went well and that our representative was respectful and informative. Knowing that he did an amazing job means a lot to us, and we'll be sure to share your kind words with him.
We appreciate your trust in Optima Tax Relief and are always here if you need anything in the future!
Reply from Optima Tax Relief
Thank you so much for your kind words! We're thrilled to hear that you had a truly wonderful experience with Optima Tax Relief. Your feedback means the world to us, and we're so glad we could provide you with excellent service.
We appreciate your trust in us, and if you ever need anything in the future, we're always here to help!
Can I finish this when case is over
March 4, 2026
Reply from Optima Tax Relief
Absolutely! We completely understand and appreciate that you'd like to wait until your case is fully resolved before providing your complete feedback. That makes perfect sense, as you'll have the full picture of your experience with us.
We look forward to hearing from you once your case is completed, and we're committed to working hard to achieve the best possible outcome for you. Thank you for your trust in Optima Tax Relief, and please don't hesitate to reach out if you have any questions along the way!
Carlos did not stop until he got me all…
Carlos did not stop until he got me all of the information that I needed.
March 4, 2026
Reply from Optima Tax Relief
Thank you so much for your kind words! We're thrilled to hear that Carlos was so dedicated and persistent in making sure you got all the information you needed. His commitment to going the extra mile and not stopping until you were fully informed is exactly the level of service we strive to provide.
We'll be sure to share your wonderful feedback with Carlos—he'll be delighted to know his efforts made such a positive impact! Thank you for trusting Optima Tax Relief, and please don't hesitate to reach out if you need anything in the future!
Staff show a great deal of knowledge…
Staff show a great deal of knowledge pertaining to my problem. I appreciate the professionalism and understanding. He is benefit to the Optimaz Tax company and because of this I will refer the company to someone else. He would make a great manager. Thank you for your help.
March 3, 2026
Reply from Optima Tax Relief
Thank you so much for your wonderful feedback! We're thrilled to hear that our staff member demonstrated such great knowledge, professionalism, and understanding in addressing your problem. Your observation that he would make a great manager is high praise indeed, and we truly appreciate you recognizing his exceptional qualities.
We're honored that you'll be referring Optima Tax Relief to others—your recommendation means the world to us and is the highest compliment we can receive.
We'll be sure to share your kind words and recognition with him and his leadership team. Thank you for trusting Optima Tax Relief, and if you ever need anything in the future, we're always here to help!
Five stars
my customer service rep was amazing. Very well. Customer service oriented. She answered all my questions she was patient. She let me speak before she answers. She didn’t talk over me and so forth.
March 2, 2026
Reply from Optima Tax Relief
Thank you so much for your wonderful feedback! We're thrilled to hear that your customer service representative was amazing and truly customer service oriented. The qualities you mentioned—answering all your questions, being patient, letting you speak before responding, and not talking over you—are exactly the kind of respectful, attentive communication we strive for.
Active listening and making sure our clients feel heard and understood is so important to us, and we're glad your representative embodied those values so well.
We truly appreciate your kind words and your trust in Optima Tax Relief. If you ever need anything in the future, we're always here to help!
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