Optimum - Pineville Reviews 1

TrustScore 3 out of 5

3.2

3250 Donahue Ferry Rd, 71360 Pineville, Louisiana, US


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Company details

  1. Cell Phone Store
  2. Cable Company
  3. Internet Service Provider

Written by the company

Optimum HQ is located in Bethpage, NY. We provide high-speed Internet, Mobile phone, cell phones, and cell phone accessories. Also, our company offers digital cable television and home phone services to residential and business customers. Recently visited one of our new retail stores (dubbed "experience centers") yet? Well, stop by a location today! Choose us for all of your house internet, 5G, and moving internet service needs.


Contact info

  • 3250 Donahue Ferry Rd, 71360, Pineville, Louisiana, United States

  • (844) 874-7558

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

This is the WORST internet company in…

This is the WORST internet company in the world!! Why am I paying for internet that never works?!!! I ought to get months of free internet because of how often it goes out!!! At this point y'all should be paying me!!! I’m switching to Vexus!!!! Y’all suck!!!!!!!!!!!

March 29, 2025
Unprompted review
Optimum - Pineville logo

Reply from Optimum - Pineville

Hi there! Thank you for taking the time to leave a review. This isn't the type of experience that we want you to have with our service. Please feel free to email us at BrandReviews@optimum.com and include your full address or account number for help with the internet and billing. Thanks, ^Angie

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