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Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Is your business growing faster than your cash flow? Take the brakes off with tailored invoice discounting and factoring solutions from Optimum Finance.


Contact info

2.8

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Bad company

Bad company
This company has been ignoring my emails and I have paid thousands only to keep getting told to send more money
Not happy here

January 6, 2025
Unprompted review
Optimum Finance logo

Reply from Optimum Finance

Thank you for your review. Having thoroughly reviewed our records, we regret to inform you that we do not recognise your details and have no record of requesting any payment from you. As a specialist invoice financier, our services are specific to supporting businesses with their cash flow by advancing payments against their invoices. Payments are generally received from our clients customers as opposed to our clients, which suggests that you may be misdirecting this review.

There are several businesses with similar names to ours, and it’s possible this review may relate to one of them. We kindly ask that you double-check the details to ensure this feedback is directed to the correct company.

At Optimum SME Finance Limited, we are passionate about delivering exceptional service to our clients. Reviews like this, when misdirected, can create an inaccurate impression of our business, and prohibit others from benefiting from much needed funding.

Should you require further assistance or clarification, please do not hesitate to contact us directly.

Rated 5 out of 5 stars

11 out of 10

I want to take a moment to commend my account manager, Mike Jones from Optimum Finance, for his outstanding support in guiding me through every aspect of Invoice Finance. Mike’s dedication, expertise, and willingness to go the extra mile have made a significant difference in the service received . His responsiveness and in-depth knowledge have truly set him apart from previous account managers.

In addition, I want to highlight the incredible support team, Katrina, Zoe and John, who consistently deliver a premium service experience. Their professionalism and commitment to providing top-notch assistance have been invaluable to my business. Together, they create a seamless experience that I can always rely on.
I highly recommend Optimum Finance for their exceptional service and the fantastic team they have in place!

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, they will tie your business up and won't give you your money. exploiting vulnerable businesses for financial gain.

September 1, 2024
Unprompted review
Optimum Finance logo

Reply from Optimum Finance

Thank you for your post.

At Optimum, we take feedback like this very seriously. We are committed to investigating the matter further, provided you can share more details with us, as this situation does not reflect our company’s values. We are passionate about supporting incredible businesses by providing access to liquidity, so we are deeply concerned by your comments if they relate to our company.

We would appreciate it if you could help us understand what led to your conclusion and ensure that you are referencing the correct business.

Please send more information to info@optimumfinance.co.uk.

Best regards,
The Optimum Finance Team

Rated 4 out of 5 stars

Optimum provide an excellent service

Optimum provide an excellent service. Always someone available to discuss any queries. A friendly yet professional service. You are treated on an individual basis and your requirements are dealt with individually, meaning its not a generic answer from a computer. This really helps us as a small business and Optimum are always trying to help us where ever they can. I highly recommend Optimum

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great to do business with

We have been working with Optimum for the past 3 years and have found them to be truly flexible and a real partner to our business in some really critical times. In a very progressive world, it makes a ton of difference to have humans on the other side of the phone who understand your business challenges and work to make you successful. Its been a good experience with Optimum and hope to continue working with them in our growth journey.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

I would not look anywhere else

I have worked with Optimum for almost 4 years now and cannot understate the importance of the role they have played in the growth of my company. They have been incredibly supportive and have always made a genuine effort to understand my business and its requirements. From initially meeting Angie for coffee to formally meeting Richard and Claire for take on and then moving to relationship managers Lisa and Beth we have received personal and professional treatment at all times. It has also been a pleasure to witness that despite significant growth during our time together for both businesses every single new recruit I have had the pleasure of meeting from Optimum has maintained the same ethos and high standards that I have come to expect from them and the personal touch has not been lost within the increased pressure. During my previous career as a consultant I have had close dealings with perhaps 5 or 6 of the other major funders in the market and Optimum Finance is by far my first choice to do business with because as well as the above, from a commercial and practical perspective, their charges are competitive, their system is intuitive and simple to navigate and they are able to take a flexible and pragmatic approach to any challenges you may have. The key to any good relationship is communication and Optimum excel in this area.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have been using Optimum services for a very long time. During this time they have been excellent from top to bottom, all staff are very professional, friendly and efficient. I cannot fault them one bit and would recommend them very highly.

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Simon

Simon, Abi, Kerry and the whole team are absolutely amazing! The quality of the service is absolutely superb! We could not have had the success we have had if it was not for Optimum Finance! They are the Elite and trusted us and our business when every other provider didn’t and now the others want us when the see our success but we will stay loyal to OF because they have always been there for us. Thanks guys your amazing Xxxx

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

A pleasure to do business with

Optimum manage to combine being both friendly and professional. There's always a human being available to talk to, with whom we have a relationship, and their approach is pragmatic and flexible. There's never any sense of "computer says no", which is priceless given that we rely on them to facilitate our cashflow.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

In a word ... ‘Fabulous’!

These guys really are ‘top tier’, they set the bar so high and always manage to both reach and surpass it.

I’ve been a client now for several years and am very happy to say that they are miles ahead of the competition and an absolute pleasure to do business with.

Professional, always go the extra mile and super friendly, such a refreshing experience!

Well done all at Optimum Finance!

April 15, 2021
Unprompted review

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