Optimum van lines Reviews 46

Optimum Van Lines exceeded my expectations with their customer service. They answered all my questions patiently and kept me updated throughout the move. The entire process felt well-managed and stress-free.

From the first quote to final delivery, everything went smoothly. Optimum Van Lines provided excellent communication and stuck to the agreed price. I appreciated how well they coordinated the move and ensured nothing was overlooked.

Optimum Van Lines made a potentially stressful move feel manageable. They were honest about pricing, responsive to questions, and extremely professional. The movers they arranged were punctual and handled everything with care.

I was impressed by how organized Optimum Van Lines was from day one. Every step of my move was explained clearly, and their updates kept me informed the entire time. The movers were efficient, careful, and respectful of my belongings.

Optimum Van Lines delivered a truly professional moving experience. Their pricing was clear and competitive, and they stayed consistent throughout the process. The coordination was seamless, and everything arrived on schedule without any damage.

The Best Choice for Moving If you want a move that is organized, transparent, and professional, go with Optimum Van Lines. They handled my relocation with grace and efficiency. I’ve already recommended them to my friends and family!

Exceeded All Expectations Everyone I spoke with at the office was friendly and genuinely helpful. They made me feel like more than just a job number. Their positive attitude turned a high-stress week into a very manageable experience.

Honesty and Respect It’s clear that Optimum Van Lines values its reputation. They treated me with respect and handled my move with high ethical standards. They are upfront about what they do and they do it exceptionally well.

Everything Arrived Intact I have a lot of glass and electronics, so safety was my top priority. The team Optimum coordinated with was careful and respectful of my property. Not a single item was scratched or broken during the long haul.

A Smooth Moving Blueprint The organization shown by Optimum Van Lines was impressive. Every detail of my move was logged and tracked. The transition was so smooth that I was able to focus on settling into my new job instead of worrying about my furniture.

Honest Pricing, No Surprises The most refreshing part of working with Optimum Van Lines was their honesty. The quote I was given at the start was exactly what I paid at the end. Their transparency regarding fees and timelines made me feel secure throughout the entire move.

My experience with Optimum Van Lines was outstanding. They provided a fair quote, kept me informed at every step, and matched me with movers who were efficient and professional. Everything arrived safe and sound. A top-notch moving service!

Optimum Van Lines runs a very organized operation. My move was planned perfectly, with no delays or issues. The movers handled all my belongings with care, and the pricing remained exactly as quoted.

What stood out most was their excellent communication. Optimum Van Lines checked in often and made sure I felt supported throughout the move. The movers were careful with my fragile items and everything arrived intact.

I was nervous about relocating, but Optimum Van Lines handled everything perfectly. Their quote was accurate, their service was friendly, and my items arrived in perfect condition. Truly a company you can trust.

DO NOT use Optimum Van lines for moving(especially) state to state moving, I had a horrible experience (especially as a senior citizen) before I signed the contract Thomas Anderson was pleasant, returned your calls& very attentive to moving needs & concerns. I signed the contract paid the deposit on October 20th given a written contract agreement of which I signed advised to send pictures of all of my items that were to be used of which I did several times twice to Thomas & twice to other individuals employed with optimum price agreed contract signed. Needless to say the date to pickup delivery November 29th price exploded as well as given to another moving (Ocean moving )charge their own price that had to be paid before pickup. I had to borrow additional money to have the truck loaded due to my last day allowable to stay in my apartment. Well I proceeded to my destination of which was 600 miles by car hoping the truck would deliver upon my arrival. Truck never left pick up state I had to rent a hotel for two days in freezing rain no changeable clothes, caught the flu had to call my doctor immediately for medication. In the midst of this horror I repeatley call Thomas Anderson as well as numerous texts & emails he Never respond once sent a quick text saying "working on it'of which he wasnt. Literally did have additional money for hotel so I had to stay with my father 80 miles away from destination. Hungry cold senior citizens left to the mercy of Ocean moving again they were contracted by optimum. To shorten this review my original contract price climbed 200 percent on total cost which destroyed my savings account. Again optimum contracted with me & brokered with Ocean moving. This was one of the worst experiences of my life emotional distress as well as monetary depletion of my menial savings account as a senior citizen living on social security. Thomas Anderson hands down has been the worse person in my life to communicate with he acted like we did not exist which is to say the least senior abuse. Do not use Optimum moving company especially state to state. Ocean moving (the brokered company) was not much better. Barbie at Ocean was the only person to seem even to care. Did I say HORRIBLE? Yes I said Horrible,this journey could have been a horrific movie story maybe I'll see if it news worthy especially absolutely senior mental abuse 😢😢😢😢😢😢😢😢not false claims picture were sent several times optimum reviewed pictures of all items before pick up. I would NEVER review false accusations I wasn't treated fairly you have my numbers to call to discuss further

The company hires horrible packers and movers. Late, understaffed and careless. Third party brokered company that shows up are inexperienced and careless. They literally hire help off the street or even worse like the parolee that had to leave early because of his parole requirements that that they brought to my house. Sent a semi and trailer after being repeatedly told it would not fit. Demanded more money after claiming we had been underquoted by Optimum. Optimum was little to no help once they had been payed. Once they receive payment you are totally at their mercy. Save your money and go elsewhere.

Optimum Van Lines did an excellent job coordinating my long-distance move. They were upfront about pricing, very responsive, and worked with professional movers. I was pleasantly surprised by how smooth the process was. Everything arrived safely and on time.

Optimum Van Lines exceeded my expectations. Their staff was friendly, patient, and made sure I understood every detail of the process. The movers they partnered with were fast, careful, and professional. Everything arrived exactly as promised—on time and damage-free.

Optimun Van Lines is not a moving company, they just collect fees to send you Santana Moving who are just as bad. Do not go with these people. They will hire a moving company and both will charge you a lot of money. My stuff was broken and ruined and nobody is resposnsible for it. They are a big scam. They appear to be nice until they collect your money.
Sincerely Oscar Lopez