OQ Hair Reviews 

3,929
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,938 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the hair, noting that the texture is extremely soft, natural, bouncy, and very easy to manage daily. People also love the impressively fast delivery times and the lovely packaging that comes complete with useful extra tools. However, some customers also noted that certain units experienced heavy shedding or arrived much thinner than expected. A few reviewers mentioned experiencing frustrating shipping delays or unhelpful customer service when trying to resolve order issues. Despite these occasional drawbacks, most buyers remain extremely satisfied and eager to make future purchases.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting the soft texture, beautiful curls,... See more

Quality

Consumers find quality to be positive, frequently highlighting that the hair is incredibly soft, full, and... See more

Order

Customers consistently note positive experiences with order processes that are described as simple, quick,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

User experience

Clients share positive opinions on user experience, highlighting how the hair is soft, versatile, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am thoroughly impressed with my OQ Hair purchase - it’s extremely soft and manageable… no tangling and honestly, very little shedding. I can see why others reuse it; it holds up very well. I order... See more

Rated 5 out of 5 stars

I love the quality of the hair! My braids look absolutely stunning! I have received so many compliments regarding my hair. The hair does not have any weird smells, it doesn’t shed, and it looks so bea... See more

Rated 5 out of 5 stars

Been ordering since 2000 and always a good experience. The company is very responsive to inquiries or concerns via email and or what’s app !!!!! The Hair is an amazing quality.

Rated 5 out of 5 stars

I’d definitely order from OQ hair again! Compared to other vendors the presentation was exquisite plus the amount of extra hair tools i received was a plus. I received the hair in a little under two w... See more


Company details

  1. Hair Product Store
  2. also in
  3. Hair Extensions Supplier
  4. Wig Shop

Written by the company

OQ Hair Girls, become a powerful queen with the original dream, confident and beautiful!! OQ Hair official website provide high quality 100% human hair products at affordable prices. We offer Wear Go Wigs, HD & Transparent Lace Frontal Wigs, Half Wig, Lace Closure Wigs, Full Lace Wigs, V Part Wigs, Headband Wigs, T/U Part Wigs, Hair Bundles, Glueless Wigs, Ponytail, Clip In Extenstion, and More. Our top sale is Wear Go Glueless Wig collection, which can refresh your look in 10s, pre-cut HD Lace, pre-plucked Hairline, Pre-bleached Hair Knots, try our Salon Ready Wigs. Free shipping and 30-days return/refund/exchange is our guarantee to customers.Choose OQ Hair, be a shinning queen!


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,929)

1,810 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love EVERYTHING about OQ wigs

Love EVERYTHING about OQ wigs , the hair quality is amazing! I needed my wig for a certain day I emailed the company and they were honest about shipping ! But I received my wig like a day or 2 later which wasn’t bad at all! The customer service is really good! This is my 4th wig from OQ and I’ll definitely be ordering again!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

OQ has the best hair

OQ has the best hair. I’ve purchased two and both are great. The touch,smell good, and the quality of returning for all my wigs.It arrived within 4-5 days and I got exactly what I asked for.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first because of…

I was skeptical at first because of their prices but I’ve ordered 4 pieces from OQ and haven’t been disappointed! One of my top 3 vendors! Shipping is usually less than a week, quality is top tier, and the customer service is great. 10/10

August 20, 2026
Unprompted review
Rated 4 out of 5 stars

The hair was shipped so quickly

The hair was shipped so quickly, and even my braider was obsessed with the quality! It looks so nice, barely sheds, and is so low maintenance while still looking good. It came with a bit of a smell but after washing it's not noticeable and it still looks great.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Get it!

I’m really impressed with the quality of this wig! The human hair is incredibly soft, smooth, and feels very healthy. It looks beautiful and natural, and the density is just right without feeling too heavy. It’s also easy to style and feels comfortable when wearing it. The quality is honestly better than I expected, especially for the price. I’m very happy with my purchase and would definitely recommend it!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

BEST HAIR!

Quickest hair delivery Ive received! The curls were bouncy and extremely soft as well. I would definitely purchase again! The even include some hair freebies so thats really nice

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

The ordering process was simple and…

The ordering process was simple and quick. Delivery was on point. As for the actual product, spectacular. My girl loves it. She has been wanting to try 250 density and since we found it on a deal, got it. Its taking her some getting use the the volume but she loves it more and more everyday.

August 28, 2026
Unprompted review

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