Overcharged, Underdelivered, and Disorganised
The administrative service at Oracle Solutions Asbestos was a nightmare. Our original booking was completely missed with no communication, and we later found out the staff member had left. We were offered a fast-track service as compensation, but even that was delayed. I paid over £400 for a commercial-grade survey on a residential property, and despite all the disruption, was only refunded £90. When the inspector arrived, he said he’d expected a commercial site and even referred to the company as “a bunch of cowboys.” The inspection itself was fine, but the admin side was disorganised, unprofessional, and caused us major inconvenience.
May 6, 2025
Unprompted review