I started working with OG since January 2024, my initial contact was with Elliott, because of he’s patience and lovely demeanour; I tend to ask for him specifically and he’s a diamond, truly. I’m not... See more
Company replied
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See what reviewers are saying
Marcus was great - patient, polite and did his best to answer my questions. The company on the other hand, seem to me to be a bunch of metaparasitical charlatans who have inserted themselves into the... See more
Company replied
I must say, Hayley is a real communicator, with adaptability and common sense grace, as she has handled my queries about my registration in a highly professional and helpful manner taking care to show... See more
Company replied
Friendly and informative, very easy to talk to, felt I could ask questions and that Elliot definitely wanted to be sure I was comfortable and understood the process and benefits of the company. Plus... See more
Company replied
Company details
Written by the company
Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
Contact info
Buckingham Street 11, HP20 2LA, Aylesbury, United Kingdom
- 01296 468 483
- info@orangegenie.com
- orangegenie.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Interaction with Marcus
The patience with which Marcus interacted with me made my experience great.
February 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Marcus Fleming was really attentive to…
Marcus Fleming was really attentive to my enquiry. He promptly resolved it.
February 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Marcus rang me today to help me…
Marcus rang me today to help me register as well as register for payroll. He also went over the benefits I would receive. Pleased to say I was very happy with the service
February 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Hayley was very polite and helpful…
Hayley was very polite and helpful today. I had a query and she was able to explain the procedure. She even provided further information that I found very useful. Thank you so much.
February 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Marcus arranged my holiday funds to be…
Marcus arranged my holiday funds to be released quickly and explained how holiday pay works! Thank you Marcus
February 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Sophia was absolutely great
Sophia was absolutely great, she was able to deal with all my queries efficiently, she was very well mannered.
February 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Sophia.
The Orange Genie Team
Very clear and concise instructions and…
Very clear and concise instructions and guidance. Very helpful and supportive.
February 26, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
I just wish everyone can be like…
I just wish everyone can be like Marcus. He is super helpful and really nice to talk too. Marcus, you keep being you and the Lord will bless you always. Thanks again Marcus for being such a wonderful person. 🙏🥰
February 23, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Wonderful Customer Service
I just had a wonderful customer service experience today with Hayley. Thanks!
February 23, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
I had experience discussing all the…
I had experience discussing all the pay-related things with Mr. Marcus before I started my work. it was a really easy and clear explanation. I am happy that he explained well and I felt more confidence working with the agency.
February 23, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Timely payments, accessible platform, great customer service
Timely payments, clear and accessible platform and great customer service. Thank you Hayley for your advice on my tax code, I wouldn't have even realised I could change mine and improve my payslips was it not for your help.
February 22, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
Jonny for employee of the month
After five years of being with Orange Genie I've never had any problems. When I have had even the slightest inconvenience, Jonny has swiftly dealt with it, providing humour and excellent customer service. A truly wonderful employee that puts customers at the forefront of everything he does.
February 23, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Jonny.
The Orange Genie Team
I got a great support from this team in…
I got a great support from this team in every aspect . They are very helpful to share the details if any queries are raised and able to clear the doubts.
February 19, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Fantastic customer service.
Always very helpful and polite, with clear answers on any queries.
February 22, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Yes heylin thank you so much for your…
Yes heylin thank you so much for your response
February 21, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
A very quick and efficient response to…
A very quick and efficient response to my query
February 21, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Marcus has great people skills and…
Marcus has great people skills and really knowledgeable. I appreciate his help to my questions.
February 21, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Marcus.
The Orange Genie Team
Excellent Service
Quick, efficient, helpful and knowledgeable service ! Excellent!
February 21, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Its really very helpful
February 20, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback.
The Orange Genie Team
Hayley helped a lot
Hayley did a Fab job and she responded quuckly and helped to settled all the problems that I had.
February 20, 2024
Unprompted review
Reply from Orange Genie
Thank you for the great review. We appreciate you taking the time to provide the feedback and have passed a copy of your feedback to Hayley.
The Orange Genie Team
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