Orant Neon Reviews 282

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I really liked the sign we purchased from Orant Neon, but the power supply only lasted about 15 months. The website boasts a 2-year warranty, but I was informed via email that the power supply was onl... See more

Rated 5 out of 5 stars

What a great product and experience and we couldn’t be happier with the signs. When I say 5 Star service that’s an understatement. Ms. Marie was the sales representative and she kept us informed on th... See more

Rated 5 out of 5 stars

Great experience working with Daisy on our custom design. I am with a marketing firm, and we had specific needs in terms of color. The sign matched our specifications perfectly and arrived ahead of sc... See more

Rated 5 out of 5 stars

I am so glad I reached out to Orant Neon. I had a great customer who needed that final touch to a great remodel. He was set on a budget, but still wanted something unique. I worked with the team at Or... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support. Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events. The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market. As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Miley at the team at Orant Neon are awesome!

Miley at the team at Orant Neon took special care of my order. The communication was great as I was skeptical of Instagram Ads. The follow up on shipping address was very professional and they made sure it made it to the correct address after I gave them an incorrect shipping address. My Sign Looks great and was delivered intact with no damage super fast!!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

My sign is the talk of the town …

You never know what you are going to get when you order on the internet! I couldn't be more pleased with the responsiveness and customer service of this company! The sign you crafted for me is the talk of my business! It's well crafted, extremely easy to assemble! Lindsay THANK YOU for taking care of me! Your customer service was EXCEPTIONAL!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Love the design, the detail and the colors. It definitely added life to our photos and videos/webinars. It absolutely makes a statement that’s for sure. Best part was how easy the communication was to set everything up was. Will def be ordering again ❤️👏🏼

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

I love my sign

I love my sign, though it is not up yet, I did light it up and it is so perfect.
I told my hubby about it and was awed at the size how expensive it was. He just about had a COW!
I have to agree, but I still love it.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

NEXT LEVEL CUSTOMER SERVICE!!!

Miley was my sales rep and gosh was she amazing. Always responded to my emails, delt with my annoying self, and produced a great product in a timely manner. Literally arrived in less than 2 weeks. I’m recommending y’all to everyone I know. Thank you for your hard work. Shoutout to Miley.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

2nd Custom Sign

This is the 2nd sign I've purchased and had great experiences both times. Both signs were custom business designs and came out amazing. Customer service was great when I had questions and the 2nd sign came surprisingly fast! I recommend 100%!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

The sales rep Daisy was amazing and…

The sales rep Daisy was amazing and patient with my indecisive designs. The sign looks amazing and has been turned on for over a 2 weeks without any flaws! I did have a small issue with parts of sign not lighting up but was easily corrected by moving around some delicate wires.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Was skeptical but now a believer!

Was skeptical but now a believer! Not always a good experience with Instagram type ads as you know but gave Orant a chance. The produced three signs for us. One of the signs arrived broken. Make sure you take photos of the box before you open! But I have to say while I was worried they would give me the run-around, they replaced the sign after seeing the pictures of the box and the sign and sent a new one! That shows they are a legitimate company. Highly recommend!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I wanted to thank you for the outstanding service and response from your company. You rarely find service like that today. Thank you for going the extra mile for your customers!

Also for those looking to buy, this is a great product.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love my sign

I absolutely love my sign! There were some shipping issues that caused some confusion, but Orant Neon was not the cause. My sign arrived when promised and I’m glad I invested in your business!

August 24, 2024
Unprompted review

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