OrcaTorch Reviews 182

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Bought a new torch and had some questions about it and their Customer Support person (Jimmy) was absolutely fantastic! He got back to me quickly on every question I had and went over and above to sort... See more

Rated 1 out of 5 stars

It seems I have the same problem as your customer Katie Porter. I bought my D520 from Ocean Dive Supply Philippines 11th December 2024 and used it without problems on my trip ending April 2025. I am a... See more

Rated 5 out of 5 stars

We ordered the SD01 PRO Tank Marker lights to provide visibility and identification of our dive buddies on crowded night dives. The run time on these with a single alkaline AAA battery is phenomenal.... See more

Rated 5 out of 5 stars

Product description was clear and page easy to navigate and choose option on torch. Tracking was simple and delivered on time 😃. Packed well and good instructions but as it’s a torch the charging ins... See more

Company details

  1. Dive Shop

Written by the company

OrcaTorch Dive Lights- Professional lighting solutions provider for safe diving!


Contact info

4.2

Great

TrustScore 4 out of 5

182 reviews

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Rated 1 out of 5 stars

Never recieved

I ordered a second battery. After multiple months it still hasn't arrived in the mail. I requested an update after it didn't arrive within a month to which the company told me to wait because it was in transit. After waiting another month I emailed again but have never gotten a response.

August 12, 2022
Rated 5 out of 5 stars

Another D700

We have been very happy with our D700& D710 torches, so we’ve just bought another one!
Same easy process for ordering & delivery.

July 21, 2022
Rated 4 out of 5 stars

I’ve only used the new Ocra SD-03 dive…

I’ve only used the new Ocra SD-03 dive beacon once and I will say I’m impressed with it. No issues with it at all and that includes leaving it on between dives. In total the light was left on for 5 hours without any problems or dimming.

May 27, 2022
Rated 5 out of 5 stars

Orcatorch D710 did amazing on a night…

Orcatorch D710 did amazing on a night dive! The light is quite powerful and it illuminated all the dark corners very well. It lasted for the whole 2 hours dive but I also used it on a lower setting so as not to shine too much in the eyes of the fish and the octopus I found.

May 25, 2022
Rated 5 out of 5 stars

What can I say both the D630 and my…

What can I say both the D630 and my grandsons D620 worked flawlessly .We had our Orcatorch lights on dives into both The Blue Grotto and Gennie Springs Ballroom in Florida last month . Workmanship on the lights are top quality and performance is A+ ! I also purchased the D530for a backup light......thanks Orcatorch for making such an affordable quality dive light....and customer service I received......the best......Roger Kicker

April 26, 2022

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