The Orchard Clinic Reviews 102

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great experience all round. Easy to book an appointment (I only had to wait 3 days) I booked my 14 year old son to see podiatrist Kai-Ti as he has been suffering with an infected ingrown toenail for... See more

Rated 5 out of 5 stars

I saw Charlotte at fitness first today following a back injury at the weekend. I felt so at ease with her professional & knowledgable manner. She swiftly located the offending muscle that had shortene... See more

Rated 5 out of 5 stars

We brought our 6 month old son to the Orchard Clinic to have him checked over, as we were concerned that he had some muscular tightness in his neck and spine. Billy, who treated our son, was very clea... See more

Company replied

Rated 5 out of 5 stars

I really enjoy my regular visits to Katie and wish I had tried osteopathy years ago. She is very knowledgeable and professional while at the same time very warm, friendly and caring. Her treatments... See more

Company replied

Company details

  1. Physical Therapist

Information provided by various external sources

The Orchard Clinic offers a range of treatments for musculo-skeletal problems. We specialise in the treatment of injuries, chronic discomfort and foot ailments. Our aim is to offer excellent patient care and treatment and give appropriate education and exercises to give a well rounded rehabilitation programme.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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Rated 5 out of 5 stars

The care that is is given is 100%

The care that is is given is 100%
Billy listens to you, evaluates a solution to the needs of you.
He’s a fantastic young man.

April 7, 2026
Unprompted review
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Reply from The Orchard Clinic

Thank you so much, I will pass this on to Billy

Rated 5 out of 5 stars

My visit to the Orchard clinic.

I cannot recommend The Orchard Osteopath Clinic highly enough. From the moment you arrive, you are met with a warm welcome and a genuine sense of care. The clinic itself maintains a calm, professional atmosphere.
Katie Greenwood is an outstanding osteopath. Her expertise is evident, and she takes ample time to clearly explain both the diagnosis and the treatment plan. Each session feels thoroughly personalized, never rushed or generic. Most importantly, her treatments have provided me with lasting improvement.
What truly sets The Orchard apart is its perfect blend of clinical excellence and compassionate, patient-centered care. This combination instills complete confidence that you are in the best possible hands.

January 9, 2026
Unprompted review
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Reply from The Orchard Clinic

John this is such a wonderful review thank you so much it means such a lot, Katie

Rated 5 out of 5 stars

Kind professional staff in a lovely quiet clean setting.

I have been having Osteopathy treatment at The Orchard Clinic at Biddenham Beds. I receive my treatment from Billy Aylmore. He explained what he was going to do. Although he said he couldn't fix it, he certainly made my life bearable until I have the surgery I need. He is always kind and polite. I have been going for follow ups for a year and will be going again if and when needed. I would recommend anyone that needs to see a Osteopath to go to the clinic.
Thank you Billy
Kind regards
Judi

June 17, 2025
Unprompted review
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Reply from The Orchard Clinic

Thank you so much for taking the time to write this Judi, I have passed the feedback to Billy who is so grateful.

Rated 2 out of 5 stars

This was my first visit to this clinic for chiropody

This was my first visit to this practice. My first impressions didn’t start well. The noise of music and apparatus from the main room while I was waiting was so loud and very annoying considering I was in a clinic. The appointment started 10 minutes late and lasted 20 minutes. I filled in a form in advance about my medical history and medication none of which was discussed. Then to top it all my big toe was cut with the cutters and I cannot put closed shoes on because it is sore. All this and the experience cost me nearly £60. Suffice to say I will not be returning.

May 1, 2025
Unprompted review
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Reply from The Orchard Clinic

I am obviously devastated to read this review. As you can see from the 99 reviews so far, this is not the standard we would wish to uphold.

I can only apologise for the music from the business user of the hall, unfortunately this is out of our control. We have tried to play music in the waiting area before to help reduce the impact but the feedback we received was that it only made matters worse. Thankfully, our podiatry room is on the other side of the building so hopefully, during your treatment, this was not an issue.

The treatment time is of course dependent on the presenting problem, some issues will take longer than others depending on the complexity. Given the range of ages, mobility and occasionally mental health constraints, of our patients using our podiatry services we allow plenty of time. There may be varying reasons why, for example, just the basic manoeuvring or discussion in the treatment room may take longer with some than for others. I will try and make this more transparent in our communication with patients prior to appointments.

Our podiatrists are extremely experienced and so I do apologise if you felt the nail cutting has caused you some issues. We always welcome feedback and for me to address this with the podiatrist in question please do not hesitate to write a direct email to me - this is always appreciated.

I am really sorry you did not enjoy your experience with us, especially as I know this does not represent our services as others have experienced. We of course have a full team of podiatrists and would welcome you back to see another provider at any time.

Best Wishes

Katie Greenwood
Clinic Director

Rated 5 out of 5 stars

Excellent recommend to anyone with a bad trap nerve

The osteopath that I had at the orchard was excellent. His manner was great. I had a very painful trapped nerve and he put me at ease. He explained everything in detail and I knew what he was doing at every stage.

December 12, 2024
Unprompted review
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Reply from The Orchard Clinic

Really appreciate you taking the time to leave this review for us, thank you.

Rated 5 out of 5 stars

Very good service

This was my second visit to the Podiatrists at Orchard Clinic, and I'll go back again. Very good service.

December 7, 2024
Unprompted review
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Reply from The Orchard Clinic

Thank you for thanking the time to give us a great review

Rated 5 out of 5 stars

Elli is amazing

Elli is amazing! So kind and patient and highly knowledgeable. She has treated two of my clients - one who has an acquired brain and another with dementia. She has a natural ability to deal with individuals with difficulties. I would highly recommend Elli!

July 23, 2024
Unprompted review
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Reply from The Orchard Clinic

Thank you so much for this lovely review. I shall make sure the feedback reaches Elli.

Rated 5 out of 5 stars

Perfect podiatrist!

Great experience all round. Easy to book an appointment (I only had to wait 3 days) I booked my 14 year old son to see podiatrist Kai-Ti as he has been suffering with an infected ingrown toenail for a few weeks. She was brilliant! Explained everything she was doing as she did it, checked his comfort throughout and put us both at ease with her kind and gentle nature. Thank you!!!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent diagnosis and treatment

I saw Luke this morning. A refreshing professional who diagnosed the issue and rectified it whilst explaining it clearly and concisely. Very Professional and a pleasure to experience

June 19, 2024
Unprompted review
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Reply from The Orchard Clinic

Thank you so much for taking the time to leave this wonderful review, they really mean a lot to us.

Rated 5 out of 5 stars

Professional, kind and considerate

Kayla was professional, kind and considerate when treating our son. She explained fully the options, what she would do and the follow up appointments. Her friendly manner put our son at ease and we are very grateful to her

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Professional care

Professional care, and a pain free treatment removing two stubborn sides of ingrown nail. Feels wonderful now

May 18, 2024
Unprompted review
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Reply from The Orchard Clinic

Thank you so much Thomas, really glad to hear.

Rated 5 out of 5 stars

Excellent all round.

We brought our 6 month old son to the Orchard Clinic to have him checked over, as we were concerned that he had some muscular tightness in his neck and spine. Billy, who treated our son, was very clear and concise when explaining what the issues were and was very careful with our son. There has been a clear difference in his movement following the appointments. Should further treatment be required in the future, I would have no second thoughts about returning to this practice and professional.

February 10, 2024
Unprompted review
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Reply from The Orchard Clinic

Thank you so much for sharing this wonderful review, it is very much appreciated.

Rated 5 out of 5 stars

Orchard Clinic Bedford

Attended the Orchard Clinic this morning. I had an initial appointment with Kayla.

Very professional in treatment and manner

September 11, 2023
Unprompted review
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Reply from The Orchard Clinic

Thank you so much for tasking the time to write a review I will pass your feedback on to Kayla 😃

Rated 5 out of 5 stars

Excellent Service

This was my husbands second visit to the Podiatry Clinic. He was extremely pleased with treatment he received from Kayla. She is very reassuring and professional .

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Tennis elbow

Always nice to have a meet and greet at the first interaction I feel and that’s what I received, a initial consultation and general health questionnaire which was completed via face to face questions and my consultant (Melissa) inputting my responses without bias. A explanation of what is the best course of action and treatment and she was down to work.
Results so far are that my elbow has more movement than it did when I first went in and I’m in a lot less pain then when I went in without popping pills so to date I would say a successful first visit although I Have booked another appointment in a weeks time and see where we go from there.
Thanks Melissa

July 13, 2022
Unprompted review
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Reply from The Orchard Clinic

We really do appreciate these wonderful reviews so thank you so much for taking the time to write them 😃

Rated 5 out of 5 stars

Forget The Doctors & See This Osteopath

I went to see Melissa after consulting google on how to deal with my back pain which did not improve after a few weeks. Melissa was able to quickly diagnose that I was treating myself for sciatica which I did not have and the pain was a result of something entirely different. My pain started to ease from the first consultation following a stretching plan Melissa gave to me and continues to improve daily. She is very friendly and you're made to feel very comfortable.

June 1, 2022
Unprompted review

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