Communication with a company is such an importance part of the buying process. This company especially Jessica Reyes was amazing always answered emails promptly. Courteous, friendly and extremely help... See more
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Had one of these as a Christmas present, it arrived very late.. it is inaccurarate, wont inflate over 100psi without going flat, incapable of inflating my tyres to correct PSI without a charge and it... See more
My only complaint is that when I tried to get an operating manual every time I tried bia your website I was warned not to proceed due to malware being a risk. I advised you if that and you said the s... See more
Company replied
The AutoPump's build quality is impressive. The rechargeable battery lasts long, and the auto shut-off feature ensures I never overinflate. It came in quality packaging, and the customer service team... See more
Company details
Written by the company
Easy-to-Use Portable Tyre Inflator That Inflates Anything In Minutes with the Push of a Button. AutoPump: Your hassle-free tyre inflation solution—simple, automated, and reliable for on-the-go needs. Inflate anything in minutes. One-click smart pump! Works on: Cars, Trucks, SUVs, Motorcycles, Bicycles, E-bikes, Trailers, Small RV's, ATV's, Golf Carts, Lawn Mowers, Footballs and much more!
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- support@getautopump.com
- ordiniq.com
3.6
Average
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The AutoPump's build quality is…
The AutoPump's build quality is impressive. The rechargeable battery lasts long, and the auto shut-off feature ensures I never overinflate. It came in quality packaging, and the customer service team was friendly and quick to answer my queries. Worth every penny!
December 17, 2024
Unprompted review
I'm not happy at all with the service
I'm not happy at all with the service. I ordered two autopumps almost a month ago and my order still says being shipped to you. What? Poor service
December 16, 2024
Unprompted review
Still haven’t received my pump and…
Still haven’t received my pump and don’t think I will, personally I think it’s a scam. Order number 495911 order placed on the 15th Nov supposedly still at Evri gateway since the 20th?
November 29, 2024
Unprompted review
Contact details
Hi there, what is your email address or phone number please?
November 22, 2024
Unprompted review
Reply from AutoPump
Hi AJ,
Thank you for taking the time to leave your review. While we always appreciate customer feedback, we noticed that your review seems to be primarily focused on requesting our contact details.
To clarify, our customer support team can be reached at support@getautopump.com which is on our website, order confirmation emails and also our Trust pilot profile. We’re here to assist you with any questions or concerns you may have!
We’d also kindly ask you to consider whether a 1-star review accurately reflects your overall experience with our products and services. Reviews play an important role in helping other customers and impacting small businesses like ours, so we’d greatly appreciate it if you could update your review once we’ve resolved your query.
Thank you for your understanding, and we’re looking forward to assisting you!
Best regards,
The AutoPump Team
Doesn’t work customer service is none…
Doesn’t work customer service is none existent don’t recommend to buy
September 6, 2024
Unprompted review
Reply from AutoPump
Thank you for sharing your feedback. We're sorry to hear about your experience and want to assure you that customer satisfaction is our top priority.
We have carefully reviewed our records, and it appears that we have not received any emails or messages from you regarding your concerns. Please note that 100% of our customer support emails are responded to within 48 hours.
£69.99 from Auto Pump
£69.99 from Auto Pump , Identical item £14.58 on Ebay Also many other similar items ( from respected suppliers ) at nowhere near this price .....
September 6, 2024
Unprompted review
Reply from AutoPump
Hi Richard,
Thank you for taking the time to leave a review and share your feedback. We understand your concerns about price differences, and we’d like to clarify a key point: the AutoPump products sold directly on our website are authentic and of the highest quality.
While you may find products that look similar on eBay and other platforms for a fraction of the price, these are not genuine AutoPumps. Just as you might find knock-off versions of branded products like Apple iPhones on these sites, we highly recommend avoiding counterfeit or imitation products. They may not meet our rigorous quality standards and can potentially result in poor performance or damage.
When you purchase directly from us, you are guaranteed a genuine AutoPump with full customer support, warranty protection, and access to exclusive deals and upgrades. We stand by the quality and value of our products and are here to ensure you have the best possible experience.
If you have any further questions or concerns, please feel free to reach out to us. We’re here to help!
Thank you again for your understanding and for providing your feedback. Do you think a 1 star review is fair just on price without considering, quality, delivery, customer service and everything else that goes into providing our products and services?
Many thanks
I very satisfied with the auto pump so…
I very satisfied with the auto pump so brilliant.
July 28, 2024
Reply from AutoPump
Thank you so much for your fantastic review! We're thrilled to hear that you're very satisfied with your AutoPump and think it’s brilliant!
Your feedback means the world to us, and we're delighted to know that our product is making a positive difference for you.
Replacement AutoPump
Had this machine about 2 mouths ago set it up to do my tyres nothing happen can i have a replacement. What can i do next, thank you
August 16, 2024
Unprompted review
It was easy to order and arrived when…
It was easy to order and arrived when it said it would, easy to track the order
July 23, 2024
No comment
No comment.
I would not trust the tyre pressure fitments, put them on and in less than two days my cars dashboard was giving me a low pressure warning. This has never happened before in the year I’ve had the car. So beware.
The pump itself is great!
July 21, 2024
BEST PUMP AROUND..very service
Quick delivery service, pump is great small enough to fit in glove compartment. Very easy to use and very quick to inflate tryes. Kept up to date on arrival. The company is friendly and helpful. Would highly recommend to others.
July 16, 2024
Reply from AutoPump
Thank you for your fantastic review! We're delighted to hear that you found the pump to be both convenient and effective, and that our service met your expectations. Your recommendation means a lot to us. If you need anything else or have any questions in the future, don't hesitate to reach out. Safe travels and happy driving!
Excellent 👍…
Absolutely pleased with my purchase this handy pump is amazing,👍 easy to use very lightweight but definitely has power to inflate my tyres it doesnt take long either really impressed 😀would definitely buy again very highly recommended👍 no more flat tyres for me 🥰
July 13, 2024
Reply from AutoPump
Thank you so much for your wonderful review! We're thrilled to hear that you're impressed with the pump's performance and ease of use. It's great to know it’s making a difference for you. Your recommendation is greatly appreciated, and we're delighted that you’re enjoying your purchase. If you ever need assistance or have any questions, we're here to help. Cheers to no more flat tyres! 😊
Reply from AutoPump
Thank you for your feedback! We're glad to hear you find the pump easy to use.
My only complaint is that when I tried…
My only complaint is that when I tried to get an operating manual every time I tried bia your website I was warned not to proceed due to malware being a risk. I advised you if that and you said the site was safe, however I think it would be wrong of me to ignore the warning.
Surely you could send me the manual as an E Mail attachment to satisfy me as a customer.
May 29, 2024
Reply from AutoPump
Thank you for your feedback. Sometimes, antivirus software can incorrectly flag safe websites as a risk, which might be why you received that warning. We assure you that our site is secure. However, to ensure you have the information you need, feel free contact our customer support team, and we’ll be more than happy to send the operating manual to you as a PDF attachment via email. If you have any other questions or concerns, we’re here to help.
Autopump and me
Took a while to arrive but worth the wait! Fantastic bit of kit.so easy to operate and has changed my tyre pressure life already!!! Love it.
May 18, 2024
Reply from AutoPump
Thank you for your great review! We're thrilled to hear that you’re so pleased with the pump and that it’s made a positive difference for you. We appreciate your patience during the delivery process and are glad it was worth the wait. If you need any further assistance or have any questions, feel free to reach out. Enjoy your improved tyre pressure experience!
I gave three stars because after I had…
I gave three stars because after I had received it I realised I already had one, but couldn’t return it for a refund as you state it can’t be returned if you change your mind. So now I have 2, even though one is a different and older model, but they both do the same thing.
May 28, 2024
Great product. Great company
Communication was excellent. My concerns were addressed. Pump arrived and was so easy to operate. Delighted and recommend to anyone who struggles with conventional tyre inflation.
May 23, 2024
Unprompted review
Reply from AutoPump
Thank you for your kind words! We’re delighted to hear that you were pleased with our communication and that your concerns were addressed. It’s great to know that you find the pump easy to operate and that it’s making tyre inflation easier for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, don’t hesitate to reach out!
This is one of the best things ever
This is one of the best things ever. Hummed and hawed about getting one, why! It’s so easy to use and I feel so much safer when I’m travelling. No more spending ages at garages getting mucky, just do what it says and it is brilliant.
May 6, 2024
Reply from AutoPump
Thank you for the fantastic review! We’re thrilled to hear that you’re enjoying the pump and finding it so easy to use. It’s great to know it’s making your travels safer and more convenient.
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