Organibox Ltd Reviews 79

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Delivery good Quality ok Quantity not so good. ( Example 1 courgette is not really enough to do much with! And similar situation will other things. Tomatoes poor quality and cucumber was unedita... See more

Rated 5 out of 5 stars

Really impressed with Organibox- delivered on time with a large selection of fruit and veg which was plenty for the family throughout the week. All the food felt as though it had been chilled... See more

Rated 5 out of 5 stars

Loved getting these monthly boxes! Great to be plastic free and eco friendly, with minimal waste. The mix of fruit and veg is excellent with lots of variety, well packed and always delivered on time.... See more

Rated 3 out of 5 stars

I received this subscription box via an online competition win. There was an excellent mix of fruit and veg and in the main the quality was good, but i wouldn't pay for such a subscription. The banana... See more

Company details

  1. Organic Food Store
  2. Fruit and Vegetable Store
  3. Grocery Delivery Service

Written by the company

100% organic fresh fruit & veg produce delivery service. Delivering around the UK. Soil Association accredited, 100% plastic free, zero air miles, 50p donation from every box sold to UK foodbank charity, The Trussell Trust. Eat well, feel good.


Contact info

4.2

Great

TrustScore 4 out of 5

79 reviews

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Rated 3 out of 5 stars

You’re priced mid range to higher range…

You’re priced mid range to higher range of organic veg boxes. Unfortunately the range and quality of the vegetables didn’t deliver to expectations. Some products arrived very ripe and turned moldy within a day or two.

January 13, 2023
Organibox Ltd logo

Reply from Organibox Ltd

Hi Anna, thank you for taking the time to share your thoughts.

We regularly review our prices against organic produce sold in supermarkets and online to ensure our pricing strategy offers good value to our customers while also allowing us to pay our organic farming families fairly.

We are confident that our boxes are priced well, especially when you compare the volume of 100% organic produce that you find in our boxes with other brands and when you consider that we offer free delivery.

We're sorry you found a couple of products weren't up to your expectations - we're working hard to fix these issues.

Rated 1 out of 5 stars

Very Disappointed

Very Disappointed with our recent delivery. More than half our box had mould (orange, sweet potato, pumpkin, tomato, cucumber). Courgette was split in half. Other produce was over fruit and needed to be consumed immediately. Overall i am very disappointed and will not renew my subscription.

December 29, 2022
Unprompted review
Organibox Ltd logo

Reply from Organibox Ltd


Hi Geoff, thank you for taking the time to post a review.

We're a young business and really value feedback - both good and bad - as it helps us grow. From time to time we have issues with our box delivery where produce can be left by the courier for longer than they should have. In these cases we always respond quickly and will do our best to rectify the situation wherever we can.

We're looking into this now to work out what's happened and will be in touch.

Rated 3 out of 5 stars

All fruit nice and fresh

All fruit nice and fresh. But One orange was completely rotten. That was a let down.

December 23, 2022
Organibox Ltd logo

Reply from Organibox Ltd

Hi Sara, thank you for taking the time to post a review.

We're a young business and really value feedback - both good and bad - as it helps us grow. We're looking into this now to work out what's happened and will be in touch.

Rated 2 out of 5 stars

Ended subscription - sadly wouldn’t recommend

The first couple of boxes were fine, and I was super excited to try them out! Unfortunately, after that it went downhill - most of the boxes had multiple items that were mouldy or bashed to a pulp. Some items were super tiny. Some items listed on the contents list I never got in any of my boxes at all. I got lots of limes in all my boxes to replace missing items which just wasn’t useful for me.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Love getting these monthly boxes!

Loved getting these monthly boxes! Great to be plastic free and eco friendly, with minimal waste. The mix of fruit and veg is excellent with lots of variety, well packed and always delivered on time. The staff are lovely - friendly, flexible and efficient, reply promptly to any queries and are very helpful and accommodating. Thanks for the great service!

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Mixed fruit and veg box

It’s always a delight to receive our Organibox and discover what’s in the box by unwrapping each of its contents. The blood orange squash was a particular favourite in our mixed fruit and veg box. Plastic free organic produce may have a shorter shelf life than the non-organic produce, but we enjoy the challenge of cooking with the ingredients in the order they need to be used up to make sure we enjoy all the produce in the box.

October 31, 2022
Rated 5 out of 5 stars

We still look forward to it arriving...

We are BIG fans of Organibox in this house and have been for some time now. Always super tasty produce that smells great too. We have spotted the Christmas box is back so will be ordering it again this year.

November 8, 2022

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