Organic Formula Warehouse Reviews 73

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am totally impressed with the quality of formulas and shipping updates provided. We ordered HiPP HA2 for our babe and he had no problem transitioning from breast milk. Very grateful as we started en... See more

Rated 5 out of 5 stars

I love everything about Organic Formula Warehouse! They are supper friendly and professional. I happen to cancel one of my orders as I ordered the wrong item they were so helpful and canceled my order... See more

Rated 4 out of 5 stars

UPDATE: from 1 star to 4 My original order was delivered to the wrong address & the initial customer service response was poorly worded. Implying that an investigation with courier would have to... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 12 pack of kendamil stage 2 formula for my 6 month old. I had an incredible experience. I am in Ottawa Ontario and received it quickly. I believe within about 5 days :) not only... See more

Company details

  1. Baby Store
  2. Organic Shop

Written by the company

At Organic Formula Warehouse, our purpose is to redefine affordability in organic baby nutrition. At the heart of our mission is the belief that every family should have access to premium baby formulas without compromise. That's why we offer our products in larger packages of one or multiple products, ensuring you receive the lowest prices guaranteed. We are passionate about providing exceptional value, making organic nutrition accessible to all.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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Rated 4 out of 5 stars

Fast shipping, lots of variety, can be pricey

Fast shipping, great variety. The goat milk formula is quite a bit pricier than cow's milk. Not sure it made enough of a difference for our little one, but we'll definitely be continuing with Kendamil. Would be good to offer free shipping on the try-out pack, too.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing organic formula for babies

Amazing organic formula for babies! Our baby girl loves this formula especially with her sensitive stomach. We’ve tried other brands of formula that just would upset her stomach and cause a lot of fussiness. We even tried the Canadian/American brand Organic kendamil formula and it’s NOT the same formula that’s coming from the UK. We are so happy we found the right organic formula for our baby that she loves so much! Thanks so much my organic formula for helping us find the right formula for our baby girl!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

I’m pleased with my order and quick…

I’m pleased with my order and quick delivery time. Customer service rep was friendly and answered all my questions in a timely manner. I will definitely be recommending them to friends and family!

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Delivery!!

Extremely pleased with the service from Organic Formula Warehouse. I cannot believe how quickly my order was shipped and delivered to my address in Canada - very impressed! So far the product ordered (Kendamil Organic) has been a hit with my little one. I will be placing my next order soon!

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot say enough good things about the…

Cannot say enough good things about the product itself and the service. When you need a good quality formula right away, this is the place. we received our order so fast and trying out formula for the first time with our newborn was a little bit scary but she ended up absolutely loving the hip Dutch stage one organic formula Which made it easy right off the bat. Already placed a re-order will for sure recommend to friends.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

My son adapted very well and I think it is also more gentle to his digestive system than others in the market. Shipping was super fast too!

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery I didn’t expect that prompt service. Reliable source for organic formula with affordable prices in bulk.Highly recommend!

April 14, 2025
Unprompted review
Rated 4 out of 5 stars

Resolved a problematic order well

UPDATE: from 1 star to 4

My original order was delivered to the wrong address & the initial customer service response was poorly worded. Implying that an investigation with courier would have to take place before they could help. This turned out not to be the case & the company shipped a replacement order (with thoughtful gifts) the next day. I hope they are a little clearer in future when responding to customers as it is such a crucial product/service & the customer is likely a sleep deprived parent :)

For complete transparency the ready to drink milk I ordered had just over 2 months left before expiry which I felt would be a little short if ordering large quantities.

April 1, 2025
Unprompted review
Organic Formula Warehouse logo

Reply from Organic Formula Warehouse

Dear Kay, thanks for updating your review — we appreciate you taking the time to share more detail.

We’re sorry again for the confusion around your original delivery and the way our initial response came across. We agree communication could have been clearer, and we’re working on improving that.

Regarding the shelf life: normally, our ready-to-feed products are shipped with at least 3 months of remaining shelf life. The items you received had 2 months and 20 days at delivery, which isn’t up to our usual standard. We apologize for that, and we're making sure this doesn’t happen again.

Thanks again for your patience, honesty, and updated review — it really helps us do better.

Rated 5 out of 5 stars

Good

Delivery fast, quick response from customer service, satisfied with the order

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service and organization!

I have placed several orders from Organic Formula and they are exceptional in their response and delivery! I will continue to use them and will even refer them to friends! You can truly count on this company for all your baby needs!! Way to go, guys.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Best place to shop for your baby

The Organic Formula Warehouses is the best place to shop for you babies need. They have fast and friendly service always. Kendamil is the best formula. It’s literally just like breast milk. My wife and I tried about 6 different formulas for our daughter and the only one she will drink is Kendamil ready to feed. We started with stage 1 and now we are on stage 2. I absolutely love how gentle this formula is on my baby girls tummy.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Hipp Organic formula is the best

Hipp Organic formula is so good. Our baby loved this formula, we so many other formulas but this is all organic and baby loving it. Shipping is so quick and we usally get in a week.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great team, great products

The products quality is super great. Also, I really like the customer support. It is very easy to reach out and the team is amazing. Very responsible and helpful. Thank you for your support and providing valid solutions ( Prescilla is a great one).

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best formula

I’ve purchased multiple times now and OG warehouse will remain my go to for baby formula. Their shipping is fast and reliable and their products are true EU standards which is exceptional compared to North American.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great store with fast delivery

This is my third time buying from here. Love this place. The orders get to my home quick. I love in Ontario Canada. First time they sent us a couple gifts with our order. Will be buying from here until my baby doesn't requiere the products.

February 6, 2025
Unprompted review

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