Organic Life Start Reviews 

3,992
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the exceptional product quality that brings immense relief to their babies during daily feeding routines. Parents find the online store very easy to navigate, and they deeply appreciate the responsive and helpful customer service team. Many people note that shipments arrive on time, making it simple to keep their little ones well-supplied without any stress. Some reviewers were not happy with the strict return policy, mentioning that they could not secure a refund or exchange after accidentally purchasing incorrect items.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality of organic formulas that... See more

Delivery service

Consumers find delivery service to be exceptional, consistently highlighting fast shipping times and orders... See more

Order

Reviewers highlight high satisfaction with the ordering experience, consistently noting how simple, fast, and... See more

Quality

People report positive experiences with quality, highlighting the clean, organic ingredients that are gentle... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very informative site to help make the right choice of formula for my baby. We used this site for my last baby and the HIPP formula was perfect. We loved it so much that I actually bought it just in c... See more

Rated 5 out of 5 stars

The company makes it so easy to order, exceptional formulas, and they ship so quickly. It takes a huge load off. If I’m starting to run out, I know I’ll get a shipment within two days. They also make... See more

Rated 5 out of 5 stars

My name is Daniela Rocha. This is the first time ordering Hipp stage 1 Dutch formula and I loved the formula but specially the service of organic life start. It arrived so quickly and everything from... See more

Rated 5 out of 5 stars

This company has been a lifesaver! We started ordering formula from them in May, due to our child's food allergies. They're quick to ship and I have had no problems receiving my orders.


Company details

  1. Baby Store
  2. Online Food Ordering Service
  3. Organic Shop
  4. Outlet Store

Written by the company

Organic Life Start delivers organic European baby formulas to parents around the world! All formulas are shipped direct from the manufacturer, 7 days a week. We are one of the largest global distributors of premium organic European baby formulas, supplying parents with high-quality nutrition for their infants. Our company specializes in sourcing formulas directly from trusted European manufacturing supply chains, including HiPP, Holle, Lebenswert, Kendamil, & Nannycare ensuring 100% authenticity and adherence to stringent EU organic standards. With 7-day-a-week fulfillment operations, we process and ship orders within 24 hours, reducing transit times to ensure formula freshness. Our reliable distribution network allows 99.7% of orders to be delivered on time, with most shipments arriving within 2–5 days in North America and 3–7 days globally. Organic Life Start only stocks formulas that meet EU organic farming regulations, ensuring they are free from GMOs, artificial preservatives, colors, synthetic nutrients, and processed sugars. Many of the dairy-based formulas use milk from grass-fed cows raised on biodynamic farms in Switzerland, Germany, and the Netherlands. Transparency and customer support are at the core of our mission. We offer detailed product breakdowns, nutritional analyses, and side-by-side ingredient comparisons. With an average customer service response time of under 30 minutes and a team of experienced feeding consultants, Organic Life Start assists thousands of parents each year in selecting the best formula for their baby’s unique needs. We are here to be every parent's most reliable feeding partner, giving access to the best European baby formulas - delivered fresh and with full traceability from production to doorstep.


Contact info

Our Lowest Prices ARE LIVE! - March 2025

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4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(3,992)

313 reviews in the last 12 months

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Rated 5 out of 5 stars

Does Wonders for Reflux/Spit Up Issues

This formula was a game changer for my baby’s reflux. She was spitting up so much of my breast milk and other formulas. We couldn’t even lay her flat to change a diaper or for tummy time within two hours of feeding without her spitting up a significant amount. HIPP anti reflux works so well. She barely spits up at all anymore, and she was a pretty severe case. We were actually very close to starting Pepcid, which our pediatrician had already prescribed. I’ve heard people say that even the regular HIPP helps with reflux, but in our case we chose the anti reflux version after trying other anti reflux formula brands that simply did not work for her.

Also, I know babies eventually outgrow their spit up issues but I’m confident that us changing to HIPP didn’t just coincide with that, because one time we ran out and went back to another brand of anti reflux (we are in the U.S so we need to get this imported from Europe) and she immediately started spitting up again.

April 20, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Tina,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Very friendly and responded right away.

May 19, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Cynthia,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Great quality formula

Great quality formula, shipped fast!

May 14, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Taylor,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Everything easy and fast

Everything easy and fast, súper happy with the product, thanks full

Luis antonio sanchez

May 14, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Luis,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

We've used Organic Life Start for both…

We've used Organic Life Start for both of our kids, we love it.

May 17, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Elise,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Great service

Great service, quality. Delivery always on time

April 17, 2026
Organic Life Start logo

Reply from Organic Life Start

Hi Shirley,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Amazing

Super fast delivery and my baby loves this formula! It saved our lives 🙏🏼

April 29, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Karlie,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

The best out there

Oh where do I start. Organic life has been such a blessing to my family. Kendamil is very gentle on babies tummy and it’s easily digestible. My baby never had issues with bowel movement. This is by far the BEST out there. I never had any bad experience. Customer service is fast and simply amazing. Thanks a million.

May 12, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Linda,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Above and Beyond

Erika went above and beyond, not just to resolve a shipping charge, but she also placed an order for me that she did not have to do AND made sure the shipping department would know to prioritize my order! She also reassured me that I am on the list to be notified of availability for a particular brand and stage as well as making a recommendation for an alternative in case I really needed it. She did all of this in less than 30 minutes from the time of my original email! A very big kudos to Erika and also Ana who followed up with me on Erika’s behalf since my thank you email to Erika was sent after her shift had ended. You two were amazing in your response times and dedication to serving a very satisfied customer!

May 12, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Mary,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Best ever!

Organic life start literally saved me when I was fairly suddenly unable to produce. My son has a very bad intolerance to cows milk, and plant- based made him so constipated. At the time, I couldn't find any goat milk formula in the US, but came across Organic Life Start! That was 4 babies ago, and every baby has used their formula once my supply dropped with each one. Even tho goat milk formula is now available in certain stores here, I still pay to get it from Organic Life Start because the European standards are higher and better for formula- no corn syrup and lower iron in the Kendamil. Totally worth it for me! Thank you, Organic Life Start!

April 20, 2026
Organic Life Start logo

Reply from Organic Life Start

Hi Holly,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

High quality European formula and fast…

High quality European formula and fast shipping.

May 8, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Gabriela,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

I’m in the US and Surprised how quick…

I’m in the US and Surprised how quick it arrived.

April 18, 2026
Organic Life Start logo

Reply from Organic Life Start

Hi Karol,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

So far the quality has been great

So far the quality has been great. Shipping is SO FAST! Love that they use FedEx too.

April 19, 2026
Organic Life Start logo

Reply from Organic Life Start

Hi Nicole,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Amazing service and quality of product

I had a hard time finding a good fitting formula for my baby as I don’t have breast milk. And baby is lactose intolerant as well. So I tried the goats milk HiPP brand, and she loves it!! 10/10

April 19, 2026
Organic Life Start logo

Reply from Organic Life Start

Hi Victoria,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 1 out of 5 stars

Beware

Beware. Shady business practices going on there. Over a month of delay for the shipment, and they offered to refund or send another deliver to make up for the delay, and then pulled the offer when I responded with my preference. Oh, and all 12 cans of formula showed up dented and in poor condition. Find another company to give your business to

March 30, 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Parker,

I hope you are well.

The tracking number confirms the package has been delivered so we are no longer able to offer a reshipment. Our reshipment policy is specifically reserved for lost or undelivered packages.

As noted in our policy, delivery delays caused by carriers or customs clearance are beyond our direct control and are not generally eligible for refunds. While we understand the wait was longer than usual, the delivery of the original order completes the transaction.

In lieu of a reshipment because the package was delivered, we have given you a special discount on your next order. This is a personal code exclusive to you and offers a higher value than any current promotions on our site.

Thank you for your understanding.

Rated 5 out of 5 stars

This was my first time purchasing baby…

Sharing my honest experience as a first-time buyer.
I wanted to share my experience since this was my first time purchasing baby formula from Organic Life Start, and I’m really glad I did.

I was hesitant at first, but it turned out great.
As a parent, I’m very careful about what I give my baby, but their clear product information helped me feel more comfortable.

Delivery was faster than I expected.
Shipping didn’t take long at all, and everything arrived right on time, which was a huge relief.

Everything came in perfect condition.
The packaging was secure, and the product looked exactly as expected.

It gave me peace of mind.
After using it, I felt confident that I made a good choice for my baby.

Definitely ordering again.
Overall, I had a great experience and would recommend Organic Life Start to other parents.
Eunjeong Choi

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I used Organic Life Start for all three…

I used Organic Life Start for all three of my children. Most recently I had an order issue, that was my own fault(mistyped my email). They updated my subscription and fixed the email issue without any fuss. Their shipping is also fast and fop notch. Ana and Erika helped me this past time and it was superb.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

HIPP UK

The products, fee shipping and how fast it gets to us. Thank you!

March 21, 2026

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