The person who helped me today was great. Perhaps checking the spelling of the location you are sending items is a good idea if you are unfamiliar with the location. On the shipping info as well as t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am trying to get the hearing aids quick and the is if you have a problem with him, then you could send them back with a warranty deal was really kind and helped me to save money. I still didn’t thin... See more
Company replied
I received the new pro aids after the old oricle one gave out. They have much better instructions on using the new version and I have been using them for about a week. I really like them after adjusti... See more
Company replied
They work well, still adjusting. I was lured in by the amazing offer for a great pair of hearing aids at a low cost. Before I paid, I was faced with another offer to add on for a better experience o... See more
Company replied
Company details
Written by the company
Oricle Hearing provides modern over the counter hearing solutions designed to be accessible, comfortable, and easy to use. Our mission is to help people hear more clearly in everyday life without high costs or unnecessary complexity.
Contact info
2400 Kettner Blvd, 92101, San Diego, United States
- 833-258-8167
- support@oriclehearing.com
- oriclehearing.com
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rockin' Review for Kim
The person on the other end, Kim, was patient, polite, and very friendly.
May 14, 2026
Reply from Oricle Hearing
Hi Andrea!
Thank you so much for your kind feedback! We’re delighted to hear that you received patient, polite, and friendly assistance throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
Reply from Oricle Hearing
Hi Suzanne!
Thank you for your kind feedback! We’re very happy to hear that your order arrived quickly and that you found the staff helpful throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
She help me through everything. She was very nice
She help me through everything very nice
May 14, 2026
Reply from Oricle Hearing
Hi Deborah!
Thank you so much for your kind feedback! We’re delighted to hear that you received helpful and kind assistance throughout the entire process. We truly appreciate your support and thank you for taking the time to share your experience with us!
With talking with the person on the…
With talking with the person on the phone every thing was straight forward and very helpful. I am amazed at the service I got. Can't wait to get my hearing aides. Thanks so much for being so professional and kind.
J. Sears
May 14, 2026
Reply from Oricle Hearing
Hi Judy!
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience was straightforward, helpful, and professional from start to finish. It means a lot to know that the assistance provided left such a positive impression.
We’re excited for you to receive your hearing aids and truly appreciate your kind words, support, and trust. Thank you for taking the time to share your experience with us!
Reply from Oricle Hearing
Hi Laureen!
Thank you so much for your kind feedback! We’re delighted to hear that you received courteous, friendly, and knowledgeable assistance throughout your experience. We truly appreciate your support and thank you for taking the time to share your thoughts with us!
You didn't talk Dirty to Me
You took the time explained everything and made me feel good about buying the hearing aids
May 12, 2026
Reply from Oricle Hearing
Hi Michael!
Thank you so much for your kind feedback! We’re delighted to hear that you felt supported throughout the process and that the information provided helped you feel confident and comfortable with your purchase. We truly appreciate your trust and are grateful you took the time to share your experience with us!
You settled my situation as needed .
You settled my situation as needed .
May 8, 2026
Unprompted review
Reply from Oricle Hearing
Hi there!
Thank you for your feedback! We’re very happy to hear that your situation was resolved to your satisfaction. We truly appreciate your patience, support, and the opportunity to assist you.
Reply from Oricle Hearing
Hi Neil!
Thank you so much for your kind feedback! We’re delighted to hear that all your questions were answered and that you found the assistance very helpful. We truly appreciate your support and thank you for taking the time to share your experience with us!
I got a response right away yes
I got a response right away, and Bell did a very good job, she had a respectful additude, and kind and clear voice made me feel at home dealing with her, thank you
May 12, 2026
Reply from Oricle Hearing
Hello Eddie,
Thank you for your wonderful feedback. We’re happy to hear that Bell was able to assist you promptly with kindness, professionalism, and clear communication. We truly appreciate your support and will be sure to share your kind words with her.
Ok, where is the hearing aid?
Ok, I see that I ordered the sanitizer and the hearing aid tips…my question is? Where is the hearing aid I thought I ordered.
May 11, 2026
Reply from Oricle Hearing
Hi Marilyn!
We sincerely apologize for any confusion regarding your order. Upon review, the order placed only included 1 UV Sanitizer and 1 pack of Hearing Aid Tips. No hearing aids were included in the order details. We understand how this may have been confusing and truly apologize for the inconvenience caused. Please contact us via email if you would like further assistance reviewing your order.
Had a problem with processing the order…
Had a problem with processing the order the customer representative was very helpful
May 11, 2026
Reply from Oricle Hearing
Hi Paul!
Thank you for your kind feedback! We’re very happy to hear that the assistance provided during your order process was helpful and made things easier for you. We truly appreciate your support and thank you for taking the time to share your experience!
Excellent service from Belle
Excellent service from Belle. Precise, professional, great customer care.
May 11, 2026
Reply from Oricle Hearing
Hi Peggy!
Thank you so much for your wonderful feedback! We’re delighted to hear that you received precise, professional, and caring assistance. Providing excellent customer service is very important to us, and we truly appreciate you taking the time to share your experience!
Very informative helpful Cleo she…
Very informative helpful Cleo she answered all my questions
May 10, 2026
Reply from Oricle Hearing
Hi Victoria!
Thank you so much for your kind feedback! We’re very happy to hear that all your questions were answered and that you found the assistance informative and helpful. We truly appreciate your support and thank you for taking the time to share your experience!
I had ordered two and only received one…
I had ordered two and only received one and was charged for the two. Either she did not put in the order or she just over charged me for one set. Very disappointed
April 30, 2026
Reply from Oricle Hearing
Hi Alma!
We sincerely apologize for the confusion and frustration regarding your order experience.
Upon review, we found that two separate orders had been placed, however one of the orders was declined by the payment gateway, bank, or credit card provider and was not successfully processed.
The second order was successfully processed, shipped, and delivered. We have also reached out via email with additional details regarding your concern. Thank you for your patience and understanding.
The device is not working
The device is not working
The said you can return the device in 30 days but the didn't.
I have warranted on my device but it is fake.
May 11, 2026
Unprompted review
Reply from Oricle Hearing
Hi Nabil!
We sincerely apologize for the frustration and disappointment caused by your experience. Upon review, we found that a partial refund had previously been processed and accepted regarding your concern.
We understand your continued dissatisfaction and truly regret the inconvenience caused. We have also reached out via email regarding your Trustpilot review and remain available to provide further assistance if needed.
The product is trash
The product is trash. I haven't been able to wear them at all. The squealing and feedback is constant. I will be sending them back and requesting a refund.
May 4, 2026
Unprompted review
Reply from Oricle Hearing
Hi Amy!
We sincerely apologize for the frustration and disappointment caused by your experience.
We understand how upsetting it must be to encounter constant squealing and feedback issues with the device.
Upon review, we were able to locate multiple orders associated with your information.
Please contact us with your email address or Order ID number so we can further review your concern and assist you accordingly.
I spoke with chloe
I spoke with chloe , and she was awesome. Answered all my questions , and with her , my payment went through even though the first guy I talked to couldn't do it. She was very personable, friendly, and knowledgeable. And made the transaction easy peezy. And for those of you who don't know what that means, it means easy as pie.
May 10, 2026
Reply from Oricle Hearing
Hi Lucille!
Thank you so much for sharing your wonderful experience! We’re delighted to hear that all your questions were answered and that the assistance provided made the payment process smooth and easy for you. It’s great to know you felt supported with friendly, personable, and knowledgeable service throughout the transaction.
We truly appreciate your kind words and your sense of humor as well! Thank you for taking the time to share your experience and for your support.
delivered and works as advertised
delivered and works as advertised
for the money a good choice
May 10, 2026
Unprompted review
Reply from Oricle Hearing
Hi Geo!
Thank you for your kind feedback! We’re very happy to hear that your order arrived successfully and that the product is working as expected. It’s wonderful to know you feel it was a good value for the money. We truly appreciate your support and thank you for taking the time to share your experience!
Very helpful
Very helpful, informative only negative i could mention was a bit repetitive but otherwise I am looking forward to getting my hearing aids
May 10, 2026
Reply from Oricle Hearing
Hi Gilda!
Thank you for your honest feedback! We’re very happy to hear that you found the assistance helpful and informative, and we also appreciate your comments regarding the experience. Feedback like yours is very valuable to us as we continue improving our customer service. We’re excited for you to receive your hearing aids and truly appreciate your support!
The best hearing aids I have ever…
The best hearing aids I have ever owned!!!!
May 9, 2026
Unprompted review
Reply from Oricle Hearing
Hi Elio!
Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that these are the best hearing aids you have ever owned. Knowing that they’ve made such a positive difference for you truly means a lot to us. We sincerely appreciate your support and thank you for taking the time to share your experience!
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