The person who helped me today was great. Perhaps checking the spelling of the location you are sending items is a good idea if you are unfamiliar with the location. On the shipping info as well as t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am trying to get the hearing aids quick and the is if you have a problem with him, then you could send them back with a warranty deal was really kind and helped me to save money. I still didn’t thin... See more
Company replied
I received the new pro aids after the old oricle one gave out. They have much better instructions on using the new version and I have been using them for about a week. I really like them after adjusti... See more
Company replied
They work well, still adjusting. I was lured in by the amazing offer for a great pair of hearing aids at a low cost. Before I paid, I was faced with another offer to add on for a better experience o... See more
Company replied
Company details
Written by the company
Oricle Hearing provides modern over the counter hearing solutions designed to be accessible, comfortable, and easy to use. Our mission is to help people hear more clearly in everyday life without high costs or unnecessary complexity.
Contact info
2400 Kettner Blvd, 92101, San Diego, United States
- 833-258-8167
- support@oriclehearing.com
- oriclehearing.com
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were fast to acknowledge and…
They were fast to acknowledge and refund on my purchase
April 28, 2026
Unprompted review
Reply from Oricle Hearing
Hello Marilyn, thank you for your feedback. We’re glad to hear the refund process was handled quickly and acknowledged promptly. We truly appreciate your support and hope to serve you better in the future.
I like the follow-up emails
I like the follow-up emails, but am not crazy about the hearing aid battery lifetime. The fully charged aids don't get me through the day. Also am not happy about the multiple use switch that doesn't have feedback about what it being changed and the level of the change, e.g. volume, program, etc.
April 28, 2026
Unprompted review
Reply from Oricle Hearing
Hello Eric,
Thank you for your feedback. We’re glad you appreciate the follow-up emails, and we also understand your concerns regarding the battery life and device controls. Since no order details were provided in the review, please contact our customer service team so we can further assist you and help improve your experience.
Reply from Oricle Hearing
Hello Joseph,
Thank you for your kind feedback. We’re glad to hear you had a great experience with our service and truly appreciate your support.
Reply from Oricle Hearing
Hello Leanne, thank you for your wonderful feedback! We’re glad to hear the ordering process was easy for you, and we hope you love your experience with the product. We truly appreciate your support.
The person who helped me today was…
The person who helped me today was great. Perhaps checking the spelling of the location you are sending items is a good idea if you are unfamiliar with the location. On the shipping info as well as the mailing address she wrote Palmerstone instead of Palmerston. I hope this doesn't cause issues with shipping.
May 2, 2026
Reply from Oricle Hearing
Hello Fay,
Thank you for your feedback and for pointing this out. We’re glad to hear you had a great experience with our support team, and we appreciate you bringing the spelling issue to our attention so we can improve and help avoid any shipping concerns.
He was very helpful in getting my card…
He was very helpful in getting my card number thanks
May 1, 2026
Reply from Oricle Hearing
Hello Darlene,
Thank you for your kind feedback. We’re glad to hear you had a helpful experience and that the issue with your card information was resolved quickly.
I ordered a set of your aids 8 days ago…
I ordered a set of your aids 8 days ago and still di not have them
April 24, 2026
Reply from Oricle Hearing
Hi Rick!
We’re sorry to hear about your concern and understand how important it is to receive your order promptly.
Upon checking, your order is currently in transit and on the way to you. The estimated delivery date is May 4, 2026.
Our team has also reached out to you via email with your tracking details. Please feel free to reply to that message if you need any further assistance—we’re here to help.
What went Wrong
What went Wrong? Funny you should ask. I ordered my Oracle hearing Aid over a week ago and I wonder! Were is it at? Did I do my part? I read the information then I got a phone call telling.me that the information wood not go through and I could order over the phone I did and I am still wading. What went wrong.So I ask that you review and mail it to me. I am excited and Waite for results thank You
April 24, 2026
Reply from Oricle Hearing
Hi Michael!
We’re sorry to hear about your concern and understand your eagerness to receive your order.
Upon checking, your order is currently in transit and on the way to you. The estimated delivery date is May 6, 2026.
Our team has also reached out to you via email with your tracking details. Please feel free to reply to that message if you need any further assistance—we’re here to help.
My elderly 82 year old friend purchased…
My elderly 82 year old friend purchased a set of the 100.00 Oricle hearing aids. After about 45 days his left hearing aid quit working. He called Oricle customer service for service and was advised that he must pay 65.00 for advice on what the problem may be. Since the 30 day warranty has expired he is now stuck with a worthless hearing aid. He is elderly and feels very upset because he was very happy with how well the hearing aids were working. I’m disappointed as well because I encouraged the purchase. The advertising sounded very good. He said he paid around 180.00 total and I wonder if he paid for a warranty?
May 1, 2026
Unprompted review
Reply from Oricle Hearing
Hi Joseph!
We’re very sorry to hear about your friend’s experience and understand how upsetting this must be, especially after initially having a positive experience with the hearing aids.
We would like to review this further and check what options may be available. To assist properly, please provide the Order ID number or the email address used when placing the order.
You may also reach out to our customer support team directly so we can look into this in detail and offer the appropriate assistance. We’re here to help and will do our best to support you.
Good service except for length of…
Good service except for length of delivery time.
May 1, 2026
Unprompted review
Reply from Oricle Hearing
Hi John!
Thank you for your feedback.
We’re glad to hear you had a positive experience with our service. We sincerely apologize for the delay in delivery and understand how important timely shipping is.
We truly appreciate your patience and your feedback—it helps us improve.
Reply from Oricle Hearing
Hi Jerry!
Thank you for your feedback!
We’re glad to hear everything was delivered on time. We truly appreciate you taking the time to share your experience.
Hearing aids arrived in a timely…
Hearing aids arrived in a timely manner. Instructions seem helpful and understandable.
April 23, 2026
Reply from Oricle Hearing
Hello Linda,
Thank you for your feedback. We’re glad to hear your hearing aids arrived on time and that you found the instructions helpful and easy to understand. We appreciate your support and hope you have a great experience using them.
First and formost ,he was very…
First and formost ,he was very courtious,,there was no pressure juat answered questions and seemed willing to listen and help with my problem,,and offered a real suggestion,,,Thank you Very Much,,
April 30, 2026
Reply from Oricle Hearing
Hello Charles,
Thank you for your kind feedback. We’re glad to hear you had a positive experience and that the support provided was helpful, courteous, and attentive to your concerns. We truly appreciate your support.
I am trying to get the hearing aids…
I am trying to get the hearing aids quick and the is if you have a problem with him, then you could send them back with a warranty deal was really kind and helped me to save money. I still didn’t think I was gonna have to pay more than 100 but I ended up paying a lot more than 100 can you please show me all of my order and what I paid and everything please
April 30, 2026
Reply from Oricle Hearing
Hi Nathan!
We’re sorry to hear about your concern and understand how important it is to have full clarity on your order.
To ensure we provide accurate details, please reach out to our customer support team via email with your Order ID or the email used at checkout. This will allow us to review your account and provide a full breakdown of your order and charges.
We’re here to help and will be happy to assist you further.
Took care of all my concerns
April 30, 2026
Reply from Oricle Hearing
Hi Vivian!
Thank you for your feedback!
We’re glad to hear all your concerns were taken care of. We truly appreciate you taking the time to share your experience.
Very helpful knowledgeable with…
Very helpful knowledgeable with products and accessories. I couldn't quite complete the purchase online, but got a call from Oricle right away to help me. Thank you.
April 28, 2026
Reply from Oricle Hearing
Hi Peter!
Thank you for your kind feedback!
We’re glad to hear you received prompt and knowledgeable assistance, and that everything was smoothly completed. We truly appreciate you taking the time to share your experience.
I couldn't be more surprised.i never…
I couldn't be more surprised.i never expected a $100 hearing aid to be on a par with the $1000 aids. The clear covers could be easier to install.
April 27, 2026
Unprompted review
Reply from Oricle Hearing
Hi Jim!
Thank you for your feedback!
We’re glad to hear you’re pleasantly surprised with the performance and value. We also appreciate your note about the clear covers—your feedback is helpful and will be taken into consideration.
If you ever need assistance with installation tips, feel free to reach out—we’re here to help.
Shopping error
She was very understanding and patient. Going through.explaining how I had made a error and how to correct my mistake.
April 29, 2026
Reply from Oricle Hearing
Hi Carolyn!
Thank you for your kind feedback!
We’re glad to hear you were supported with patience and clear guidance in resolving the issue. We truly appreciate you taking the time to share your experience.
Customer service is outstanding…
I am so impressed with the customer service. There was a banking issue and while I was on hold w the bank, I received a call from Oricle and the issue was resolved. I am blown away by this company and am looking forward to getting the Oricle hearing aide. It's a Mother's Day gift for my 90 yr old Mom.
April 29, 2026
Reply from Oricle Hearing
Hi Marilee!
Thank you for your wonderful feedback!
We’re delighted to hear you had such a positive experience and that everything was resolved quickly and smoothly. It means a lot to know you felt supported throughout the process.
What a thoughtful Mother’s Day gift—your mom is lucky to have you! We hope she loves it and finds it helpful.
We truly appreciate you taking the time to share your experience.
Reply from Oricle Hearing
Hello John,
Thank you for your kind words. We're glad to hear you had a great experience and that our team was able to assist you well. We appreciate your support and look forward to helping you again.
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