I loved the quick responses from your team member Anna! She was awesome and helped me with what I needed quickly and efficiently. You guys are great and helped me a bunch when I was in school, but as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This tool is great, and most of the time it's very accurate. But the most valuable thing about this company is the customer service. You get really customized service that's personal. You're talking t... See more
Company replied
this is authentic and most reliable. Scans for ai content generated by multiple Gpts. Easy to use and get results in real time. Chrome extension is cool which enables to review in real time while wr... See more
Company replied
Originality is a simple and useful tool for checking online content. It can check whether content may be AI-written, find copied content, check facts, and review readability. It is helpful for writers... See more
Company replied
Company details
Written by the company
Originality.ai is the most accurate AI detector and plagiarism checker for verifying whether content is human-written or likely AI-generated. Built for content marketing, SEO, and academia. Originality.ai detects GPT-5, ChatGPT, Claude 4, Gemini 2.5, Grok 3 and all other Popular AI writing tools with up to 99%+ accuracy and an ~1% false positive rate. It also provides best-in-class plagiarism checking, including advanced paraphrase plagiarism checks. Originality.ai is a patented suite of tools designed to help you publish with confidence, including content optimization and readability scores. With the ability to manage team members and share reports covering AI detection, plagiarism, and readability requirements, Originality.ai is ideal for teams and agencies. Prove your writing is your own with our Chrome extension: https://bit.ly/3Z2BySK To learn more about Originality.ai and its accuracy, read our in-depth accuracy study: https://originality.ai/blog/ai-accuracy
Contact info
1 First Street, L9Y1A1, Collingwood, Canada
- support@originality.ai
- originality.ai
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is really incredible service…
This is really awesome service providing the most accurate AI report and it can be relied upon and it is very affordable compared to other sites, Jeimy was incredible in providing support.
September 13, 2026
Unprompted review
Reply from Originality.ai
Thank you for your wonderful review! We’re thrilled that you find Originality.ai accurate, reliable, and affordable. We’re also glad Jeimy provided incredible support.
very accurate tool
very accurate tool, helps me keep my assignments clean. customer service is always very helpful and kind.
September 13, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad Originality.ai helps you review your assignments and that our customer support team has consistently been helpful and kind.
Reply from Originality.ai
Thanks for leaving us a review!
Prompt and on-point action
Alexa was very prompt in responding and has addressed my concern on point. It was fixed in a matter or mins and didn't have any hassle at all. I'm very much satisfied
September 11, 2026
Unprompted review
Reply from Originality.ai
Thank you for sharing your experience! We’re delighted that Alexa responded promptly and resolved your concern within minutes. We truly appreciate your support!
This has been a very helpful tool
This has been a very helpful tool, and even when I had an issue with losing credits I had paid for, the Ellie was extremely responsive and helpful.
September 9, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad that Originality.ai has been a helpful tool and that Ellie was able to resolve your credit issue quickly. We truly appreciate your support!
I have been using for almost a year
I have been using for almost a year , Right people and perfect tool ever.
Specially , Thank you Anna !!
September 9, 2026
Unprompted review
Reply from Originality.ai
Thank you for being with us for nearly a year! We’re thrilled that you’ve had such a positive experience with both our tool and team. We truly appreciate your support!
Anna helped me to get into this.
September 9, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad Anna could help you get started. We appreciate your support!
It's pretty good i can't even lie
It's pretty good i can't even lie, It helps me with my scripts.
August 30, 2026
Unprompted review
Reply from Originality.ai
Thanks for the great review! We’re glad Originality.ai has been helpful with your scripts. We appreciate your support!
Anna helped me out when I screwed up
Anna helped me out when I screwed up, and I was very appreciative for the fast and generous response.
September 6, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad Anna could resolve the issue quickly and provide such helpful support. We’ll be sure to share your kind words with her!
Great support
Great support. They take the time to answer all your questions.
September 6, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad our support team took the time to answer all your questions. We’re always happy to help!
It never misses or misinterpreted AI…
It never misses or misinterpreted AI detection. A 60% AI-detected on Originality is a 100% on Turnitin. Impressive Originality just the tiniest but and you have no problem with Turnitin.
September 5, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad you’ve found Originality.ai reliable and helpful when reviewing your content. We truly appreciate your support!
IMMEDIATE RESPONSES AND DETAILED…
IMMEDIATE RESPONSES AND DETAILED EXPLANATION ABOUT INQUIRIES.FOR EXAMPLE, ELLIE 'S ASSITANCE AND EXPLANATION ON THE SCAN RESULT I GENERATED THIS EVENING WAS EDUCATIVE AND SO GOOD. WEL DONE, ELLIE.
September 4, 2026
Unprompted review
Reply from Originality.ai
Thank you for your wonderful feedback! We’re delighted to hear that Ellie responded quickly and provided a clear, helpful explanation of your scan results.
Reply from Originality.ai
Thank you! We’re thrilled to hear you’re enjoying Originality.ai!
Great and fast support!
"Anna was extremely kind and helpful! She resolved my credit issue quickly and efficiently. Great customer support and service overall!"
September 3, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad Anna resolved your credit issue quickly and efficiently. We’ll be sure to share your kind feedback with her!
I had a problem with credits
I had a problem with credits, and they solved it in a friendly way and probably under 2 minutes. Good stuff
September 2, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad our team resolved the issue with your credits quickly and provided a friendly experience.
Perla was great in explaining how originality works
Perla was great in explaining some of the features of the google chrome extension as well as improve my understanding or originality in general.
September 2, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re glad Perla helped you better understand our Chrome extension’s features and Originality.ai overall.
Best detectability and customer service
Best detectability service in the market. Apart from this, great customer service. Got quick resolution of issue by Ellie. Thanks.
September 1, 2026
Unprompted review
Reply from Originality.ai
Thank you for the wonderful review! We’re delighted to hear that you’re enjoying our AI detection service and that Ellie resolved your issue quickly. We truly appreciate your support!
I had questions about interpreting my scores
I had questions about interpreting my AI detection results, and the customer support representative was extremely helpful. She explained that the AI score reflects the detector's confidence rather than the percentage of a document written by AI, and she helped me identify the model most appropriate for my use case. Her explanation was clear, patient, and immediately useful. After following her recommendation, I was able to understand my results better and use the platform more effectively. Great customer support experience.... Ellie was amazing in helping me achieve my goals!
August 31, 2026
Unprompted review
Reply from Originality.ai
Thank you for sharing your experience! We’re delighted that Ellie clearly explained your AI detection results and helped you select the right model for your needs. We’ll be sure to pass along your kind words!
A wonderfull experience
Well, I had a problem and I had forgotten to cancel the service, and they charged me today. I thought it was that money, but thanks to customer service they were able to refund the amount charged.Thanks to Perla who helped me in this process, and seriously, thank you so much to Perla for helping me.
August 30, 2026
Unprompted review
Reply from Originality.ai
Thank you for sharing your experience! We’re glad Perla was able to help resolve the issue and process your refund. We’ll be sure to pass along your kind words to her!
Loved the support from executive Perla
Loved the support from executive Perla. Credit points didn't reflect after my purchase so was struggling for 90 mins unless Perla showed up to address my query and resolved it in blink of an eye. Thanks Perla!
August 31, 2026
Unprompted review
Reply from Originality.ai
Thank you for your review! We’re sorry the credits didn’t appear right away, but we’re glad Perla was able to resolve the issue so quickly.
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